Samsung UA49K5300BRXUM, UA49K6500ARXUM manual Troubleshooting Internet Connectivity Issues

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Troubleshooting Internet Connectivity Issues

If the Internet is not accessed, find solutions.

Troubleshooting wired Internet connectivity issues Try Now

After referencing the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider.

No network cable found

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again.

IP auto setting failed

1.Do the following or configure the IP Settings manually.

2.Make sure that the DHCP server is enabled on the router, and reset the router.

Unable to connect to the network

1.Check all IP Settings.

2.After checking the DHCP server status (must be active) on the router, remove the LAN cable and connect it again.

Connected to a local network, but not to the Internet

1.Make sure that the Internet LAN cable is connected to the router's external LAN port.

2.Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

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Contents Manual Contents Smart Features Picture and Sound Troubleshooting Using Smart Hub Using Smart HubSettings SourceEditing Channels Running the Edit Channel functionRearranging or deleting channels Live TV Channel List All EditConnecting an Aerial Connecting to the InternetConnecting Internet network Settings Network Open Network Settings Try NowEstablishing a wired Internet connection Establishing a wireless Internet connectionSettings Network Open Network Settings Wireless Settings Network Network Status Try Now Settings Network Device Name Try NowChecking the internet connection status Changing the name of the TV on a networkConnecting to a Network via a Mobile Dongle E3131B, E8221Troubleshooting Internet Connectivity Issues Troubleshooting wired Internet connectivity issues Try NowTroubleshooting wireless Internet connectivity issues Wireless network connection failedUnable to connect to a wireless router Connecting Video Devices Connecting with an Hdmi cableComponent in / AV Connecting with an Hdmi ARC cable Connecting with a digital audio optical cableAudio Input and Output Connections Connecting through wireless network Connecting Bluetooth DevicesConnection Guide Source Connection Guide Connecting a Computer Connecting through the Hdmi port ― Screen sharingConnecting through the Smart View app ― Content sharing Connecting a Mobile Device Using Smart View Screen Mirroring or contents sharingConnecting a mobile device via Smart View App Switching between external devices connected to the TV Changing the input signalUsing additional functions Watch TV and the content of an external device by switchingConnection Notes Connection notes for HdmiSettings Sound Select Speaker to Audio Out Connection notes for audio devicesConnection notes for computers Connection notes for mobile devicesAbout the Samsung Smart Remote Extra Connecting a USB keyboard Connecting a Bluetooth keyboard and gamepadUsing the keyboard Controlling the TV with a Keyboard or GamepadEntering Text using the On-Screen Qwerty Keyboard Setting up the keyboardSmart Hub View description on basic functions of Smart HubDisplaying Home Screen Testing Smart Hub connections Resetting Smart HubLaunching Smart Hub automatically Launching the last used app automaticallyUsing a Samsung account Creating a Samsung account using a Facebook accountCreating a Samsung account Creating a Samsung account from the create account screenSigning in to a Samsung account Changing and adding information to a Samsung accountManaging payment information saved on the TV Deleting a Samsung account from the TVUsing the Apps Service Download and run various apps from Smart HubApps Installing and running an app Installing an appLaunching an app Managing purchased or installed apps Adding to Home ScreenMoving apps Removing an appUsing other app features and functions Rating appsRating purchased apps Locking and unlocking appsUsing the e-Manual Using the buttons in the e-ManualLaunching the e-Manual Using the web browser Playing pictures/video/musicSurf the Internet on your TV Playing media content Functions on the media content list screenFilter By Sort ByCanceling a schedule recording Recording ProgrammesRecording programmes Managing the schedule recording listSetting Up a Schedule Viewing Setting up a schedule viewing for a channelUsing shedule viewing to view on a specified date and time Viewing recorded programmesUsing Timeshift Cancelling a schedule viewingEditing a schedule viewing Viewing the detailed information of schedule viewing listUsing the Channel List Re-registering and deleting a channel Editing registered channelsLocking / Unlocking channels Removing registered channelsCreating a Personal Favourites List Registering channels as favouritesViewing and selecting channels on favourites lists only Select FavouritesEditing a Favourites List Removing registered channels from a favourites listRearranging a favourites list Renaming a favourites listMaking Sports programmes More Realistic with Sports Mode Settings Picture Special Viewing Mode Sports Mode Try NowWhen the Smart View function is running Extracting highlights automaticallyUsing the Indian Cinema Mode Configuring advanced broadcasting settingsTV-Viewing Support Functions Scanning for available channelsSetting the Area Tuning broadcast signals manuallyTuning analogue channels Settings Broadcasting Expert Settings AreaFine-Tuning the screen Setting satellite systemTransferring channel list Adjusting the Picture Quality Choosing a picture modeConfiguring advanced picture settings Analogue Clean View Film ModeReset Picture Auto Motion PlusPicture Support Functions Viewing a picture-in-picture PIPChanging the picture size Adjusting the picture size and/or position Settings Picture Picture Size Fit to screenSettings Picture Picture Size Zoom/Position Fitting the picture to the screenAdjusting the Sound Quality Choosing a sound modeConfiguring advanced sound settings Hdmi Audio Format Audio Delay Auto VolumeSound Feedback Reset Sound Using the Sound Support Functions Listening to the TV through Bluetooth devicesConfigure the sound settings for your TV Settings Sound Select Speaker Try NowSpecifying the TVs installation type Settings Sound Expert Settings TV Installation TypeListening to the TV through a Multiroom speaker Creating surround effect through Multiroom speakerSetting the Time and Using the Timer Setting the current timeUsing the timers Using the sleep timerTurning on the TV using the on timer Turning off the TV using the off timerSettings System Time On Timer Settings System Time Off TimerPreventing screen burn Reducing the energy consumption of the TVUsing Anynet+ HDMI-CEC Read before connecting an Anynet+ HDMI-CECConnect an HDMI-CEC-compliant device to the TV Updating the TV’s Software Updating the TV’s software to the latest versionUpdating through the Internet Updating through the USB deviceProtecting the TV from Hacking and Malicious Code Checking the TV and connected storage for malicious codeScanning viruses in real time Checking a scanned listUsing Other Functions Running the accessibility functionsAdjusting the menu transparency White text on black background high contrastLearning about the remote control for the visually impaired Settings System Accessibility Multi-output Audio Try NowConfiguring advanced system settings Setting up a passwordChanging the menu language Checking NotificationsEnabling/Disabling the front indicators Settings System Expert Settings TV Control Button LockSettings System Expert Settings Light Effect Settings System Expert Settings DivX Video On DemandRestoring the TV to the factory settings Enabling game modeUsing the TV as a display model for retail stores Teletext Feature Typical Teletext What Does Remote Service Do? Settings Support Remote Management Try NowGetting Support Support through Remote ManagementFinding the contact information for service Requesting serviceDiagnosing the TV operation There Is a Problem with the Picture Testing the pictureSettings Support Self Diagnosis Start Picture Test Settings System Time Sleep Settings Picture Expert Settings Reset Testing the sound Settings Support Self Diagnosis Start Sound TestCant Hear the Sound Clearly There Is a Problem with the Broadcast My Computer Wont ConnectTV Wont Connect to the Internet Network StatusAnynet+ HDMI-CEC Isnt Working HDMI-CEC and see if Anynet+ HDMI-CEC has been set to OnHave Trouble Launching/Using Apps Want to Reset the TVWhen files arent playing, this may help resolve the problem Initialise the settings to factory defaultsOther Issues Use these procedures to resolve other issues that may occurSettings System Expert Settings Usage Before Using the Recording and Timeshift Functions Before using the recording and Schedule Recording functionsSystem Time Clock Video is played according to the TV settings Functions are in progress, only the recording will stopMaximum recording time is 720 minutes Two later than the specified timeBefore using the Timeshift function Supported broadcasting audio optionsRead Before Using Apps Read Before Using the Web Browser If the Clock Set Read Before Playing Photo, Video, or Music Files Limitations on use of Photo, Video, and Music files Try NowSupported external subtitles Supported internal subtitlesSupported image formats and resolutions Supported music formats and codecsSupported video codecs SvafOther restrictions Video decodersAudio decoders Read After Installing the TV Picture sizes and input signalsInstalling an anti-theft lock Read before setting up a wireless Internet connection Precautions for wireless InternetWireless security protocols Read Before Connecting a Computer Supported Resolutions IBMVesa DMT Supported Resolutions for Video Signals Check the supported resolution for video signalsCEA-861 Hdmi CEA-861 DVIRead Before Using Bluetooth Devices Restrictions on using BluetoothButtons and Functions Rotate left / Rotate right ZoomFit to Screen Background MusicButtons and functions available while using sports mode Recording Time Starts instant recording of the current programmeLicence
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UA49K6000ARXUM, UA49K6500ARXUM, UA55K6500BRXUM, UA55K6000ARXUM, UA49K5300ARXUM specifications

The Samsung UA49K5300BRXUM and UA49K5300ARXUM are both premier models in the brand's series of high-definition LED televisions, designed to deliver an immersive viewing experience. Featuring a screen size of 49 inches, these televisions are perfect for enhancing any living room or entertainment space.

One of the standout features of these models is the Full HD 1080p resolution, which provides crisp and vibrant images. The high pixel density ensures that even the smallest details are easily visible, while the enhanced clarity will make your favorite movies and television shows come to life. With a refresh rate of 60Hz, these TVs also minimize motion blur, improving the overall viewing experience during fast-paced action scenes.

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In terms of smart features, the Samsung UA49K5300 models come equipped with Smart TV capabilities. This functionality provides users access to a variety of streaming services such as Netflix, YouTube, and Amazon Prime Video, all through a user-friendly interface. The TV also supports screen mirroring, allowing you to cast content from your smartphone or tablet directly onto the screen with ease.

Additionally, both models feature an integrated Wi-Fi connectivity option, allowing users to connect to the internet without the need for cumbersome cables. The built-in browser ensures you can surf the web right from your TV.

On the audio front, the Samsung UA49K5300BRXUM and UA49K5300ARXUM feature Dolby Digital Plus technology, ensuring a rich and immersive sound experience that complements the stunning visuals.

Overall, these Samsung televisions embody a blend of innovative technology, user-friendly smart features, and stunning picture quality, making them an excellent choice for entertainment enthusiasts seeking to elevate their viewing experience.
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