Samsung WD136UVHJSM/YL manual Information Codes

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troubleshooting and information codes

INFORMATION CODES

If your washing machine malfunctions, you may see an information code on the display. If this happens, please check the table below and try the suggested solution before calling Customer Service.

	CODE SYMBOL	SOLUTION

	4E	• Make sure the source water tap is turned on.
	4E	• Check the water pressure.
		• Check the water pressure.

	5E	• Clean the debris ﬁ lter.
	5E	• Make sure the drainage hose is installed correctly.
		• Make sure the drainage hose is installed correctly.

		• The laundry load is unbalanced. Redistribute the load. If only one item
	UE	of clothing needs washing, such as a bathrobe or pair of jeans, the
	UE	ﬁ nal spin result might be unsatisfactory and an “UE” error message

		will be shown in the display window.

	CE / 3E	• Call the after-sales service.

	Hot	• It appears when the internal temperature of the drum is high. The fan will
	Hot	automatically function, so just wait until “Hot” indication disappeared.

For any codes not listed above, or if the suggested solution doesn’t ﬁ x the problem, call your Samsung Service Centre or local Samsung dealer.

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WD136UVHJSM-03129G-03_EN.indd Sec11:40

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Contents Washing Machine Thank you for purchasing this Samsung productContents Unplug the power plug from the wall socket Call the service centre for helpDeath and/or property damage Property damageWD136UVHJSM-03129G-03EN.indd Sec24 2016-04-07 Do not dry unwashed items in the tumble dryer WD136UVHJSM-03129G-03EN.indd Sec26 2016-04-07 WD136UVHJSM-03129G-03EN.indd Sec27 2016-04-07 WD136UVHJSM-03129G-03EN.indd Sec28 2016-04-07 WD136UVHJSM-03129G-03EN.indd Sec29 2016-04-07 WD136UVHJSM-03129G-03EN.indd Sec210 2016-04-07 WD136UVHJSM-03129G-03EN.indd Sec211 2016-04-07 WD136UVHJSM-03129G-03EN.indd Sec212 2016-04-07 Option Checking the PartsControl panel Door Drain Hose Tub Debris ﬁlter Filter cover Electrical supply and grounding Meeting Installation RequirementsWater Supply Installing Your Washing Machine Removing the shipping bolts Adjusting the Levelling feet Connecting the water and drainFollowing the arrow until there is a 5 mm gap Remove the adaptor from the water supply hoseConnect the water supply hose to the adaptor WD136UVHJSM-03129G-03EN.indd Sec919 2016-04-07 Powering your washing machine Connecting the drain hoseWashing for the First Time Basic InstructionsUsing the Control Panel Panel, and the Generator will turn on automatically Generator OFF27 for more information Nished8Press to pause and restart programs Child lock Activating/DeactivatingDelay end Stop&AddCourse Bubble function Canceling the bubble function Eco BubbleMode Cycle Time Air WashUsing DRY Course Drying Daily Shirts Dries one shirtYou can select the appropriate Time Drying Drying time depending onWashing clothes using the cycle selector Pause OptionLaundry Guidelines Washing clothes manuallyFabric Type Load Capacity ModelWhich detergent to use Detergent and Additives InformationDetergent drawer Cleaning and maintaining your washing machine ECO Drum CleanCleaning the Interior Cleaning the ExteriorCleaning the Dispensers Storing Your Washer Cleaning the Debris FilterUnscrew the drain cap by turning it Cleaning the Door SEAL/BELLOW Cleaning the Water Hose Mesh FilterRepairing a Frozen Washing Machine Preserving the TOP Cover and the Front FrameCheck These Points if Your Washing Machine Recovery rate Automatic temperature control feature checks incoming waterTemperature. This is normal Temperature control feature as your Washer determinesInformation Codes Cycle Chart  default option,  user optionFabric Care Chart Protecting the EnvironmentSpecifications RevolutionsQuestions or COMMENTS? ﺲﺑﻼﳌا ﺔﻟﺎﺴﻏ Samsung ﻦﻣ ﺞﺘﻨﳌا اﺬﻫ ءاﺮﺷ ﻰﻠﻋ كﺮﻜﺸﻧتﺎﻳﻮﺘﶈا ﺔﻣﻼﺴﻠﻟ ﺔﻤﻬﳌا تﺎﻃﺎﻴﺘﺣﻻاو زﻮﻣﺮﻟا ﺔﻣﻼﺴﻟا تادﺎﺷرإ لﻮﺣ ﻪﻓﺮﻌﺗ نأ ﺐﺠﻳ ﺎﻣﺔﻟﺎﺴﻐﻟﺎﺑ ةﺮﻓﻮﺘﳌا ةﺪﻳﺪﻌﻟا ﻢﻬﺘﻣﻼﺳ ﻦﻋﹰﻻوﺆﺴﻣ نﻮﻜﻳو زﺎﻬﳉا ماﺪﺨﺘﺳا تادﺎﺷرإ ﺮﻳوﺪﺘﻟﺎﺑ ﻒﻔا ﻲﻓ ﺔﻴﺠﻨﻔﺳا ىﺮﺧﻷا دﻮﻗﻮﻟا عاﻮﻧأ وأ زﺎﻐﻟا قاﺮﺘﺣا ﻢﻴﻠﺳ ﻞﻜﺸﺑ ﻲﺿرﻷﺎﺑ زﺎﻬ ﳉا ﻞﻴﺻﻮﺗ ﺐﺠﻳ ﺐﻴﻛﺮﺘﻟﺎﺑ ﺔﻘﻠﻌﺘﳌا ﺔﻣرﺎﺼﻟا ﺮﻳﺬﺤﺘﻟا تﺎﻣﻼﻋ ﺮﻳﺬﲢﺎﻴﺑﺮﻬﻛ ﹰﻻﻮﺤﻣ مﺪﺨﺘﺴﺗ ﻻ ﺐﻴﻛﺮﺘﻟﺎﺑ ﺔﻘﻠﻌﺘ ﳌا ﻪﻴﺒﻨﺘﻟا تﺎﻣﻼﻋ ماﺪﺨﺘﺳﻻﺎﺑ ﺔﻘﻠﻌﺘ ﳌا ﺔﻣرﺎﺼﻟا ﺮﻳﺬﺤﺘﻟا تﺎﻣﻼﻋﺎﻬﻠﻴﻐﺸﺗ ءﺎﻨﺛأ ﺔﻟﺎﺴﻐﻟا ﻞﻔﺳأ ﻲﻧﺪﻌﻣ ﻦﺋﺎﻛ يأ وأ كﺪﻳ ﻊﻀﺗ ﻻ ماﺪﺨﺘﺳﻻﺎﺑ ﺔﻘﻠﻌﺘﳌا ﻪﻴﺒﻨﺘﻟا تﺎﻣﻼﻋ ﻪﻴﺒﻨﺗ ﻚﻟذ ﻰﻟإ ﺎﻣو ،ﺔﻴﻧﺪﻌﻣ ءﺎﻴﺷأ وأ ﺔﻳوﺎﻤﻴﻛ ﹰةدﺎﻋ ﻚﻴﻟﺪﺘﻟا تادﺎﻴﻋءﺎ ﳌا ﲔﺨﺴﺗ/ﺪﻳﺮﺒﺗ ةﺰﻬﺟأ ﻦﻣ مدﺎﻘﻟا ءﺎ ﳌا مﺪﺨﺘﺴﺗ ﻻ ﺔﻟﺎﺴﻐﻟا ﻲﻓ ﻞﻛﺎﺸﻣ ثوﺪﺣ ﺮﻣﻷا اﺬﻫ ﻦﻋ ﺞﺘﻨﻳ ﺪﻗﻒﻴﻈﻨﺘﻟﺎﺑ ﺔﻘﻠﻌﺘﳌا ﺔﻣرﺎﺼﻟا ﺮﻳﺬﺤﺘﻟا تﺎﻣﻼﻋ ﺮﻳﺬﲢ ﻪﺘﻧﺎﻴﺻ وأ ﻪﻔﻴﻈﻨﺗ ﻞﺒﻗ ﻂﺋﺎ ﳊا ﺲﺒﻘﻣ ﻦﻣ زﺎﻬ ﳉا ﺲﺑﺎﻗ ﻞﺼﻓاداﺪﻋﻹا ءاﺰﺟﻷا ﺺﺤﻓيرﺎﻴﺘﺧا ﻲﺿرأ فﺮﻄﺑ ﻞﻴﺻﻮﺘﻟاو ﺔﻴﺑﺮﻬﻜﻟا ﺔﻗﺎﻄﻟا رﺪﺼﻣ ﺐﻴﻛﺮﺘﻟا تﺎﺒﻠﻄﺘﻣ ءﺎﻔﻴﺘﺳاءﺎﳌﺎﺑ ﺔﻟﺎﺴﻐﻟا ﺪﻳوﺰﺗ ﺔﻟﺎﺴﻐﻟا ﺐﻴﻛﺮﺗ ﻢﻗر ةﻮﻄﳋا ﻦﺤﺸﻟا ﺮﻴﻣﺎﺴﻣ ﻚﻓ ﻢﻗر ةﻮﻄﳋا ﺔﻟﺎﺴﻐﻟا ءاﻮﺘﺳا ﻢﺋﺎﻗ ﻂﺒﺿ ﻢﻗر ةﻮﻄ ﳋاﻒﻳﺮﺼﺘﻟاو ءﺎ ﳌﺎﺑ دوﺰﺘﻟا مﻮﻃﺮﺧ ﻞﻴﺻﻮﺗ مﻮﻃﺮﺨﺑ صﺎ ﳋا L فﺮﺣ ﻞﻜﺷ ﻰﻠﻋ يﺬﻟا عارﺬﻟا ﺖﺒﺜﻣ مﺪﺨﺘﺳاءﺎ ﳌﺎﺑ دوﺰﺘﻟا مﻮﻃﺮﺧ ﻞﻴﺻﻮﺗ ءﺎ ﳌا ﺪﻳرﻮﺗ مﻮﻃﺮﺧ ﻦﻣ لﻮ ﶈا ﻚﻔﺑ ﻢﻗ١٩ ﺔﻴﺑﺮﻌﻟا ﻢﻗر ةﻮﻄﳋا ﺔﻟﺎﺴﻐﻟا ﻞﻴﻐﺸﺗ ﻒﻳﺮﺼﺘﻟا مﻮﻃﺮﺧ ﻞﻴﺻﻮﺗﺔﻗﺎﻄﻟا Power رز ﻰﻠﻋ ﻂﻐﺿا ﻰﻟوﻷا ةﺮﻤﻠﻟ ﻞﺴﻐﻟاﺔﻴﺳﺎﺳأ تادﺎﺷرإ ﺲﺑﻼﳌا ﻞﺴﻏﻢﻜﺤﺘﻟا ﺔﺣﻮﻟ ماﺪﺨﺘﺳا ةروﺪﻟا ﺪﻳﺪ ﲢ صﺮﻗﺔﻴﻧﺎﻄﺒﻟا ،لﺎﺜ ﳌا ﻞﻴﺒﺳ ﻰﻠﻋ ﺔﻤﺨﻀﻟا شاﺮﻔﻟا ﺮﺻﺎﻨﻋ ﺎﻬﺘﻨﻳز ﺪﻘﻔﺗ نأ ﻦﻜ ﳝ ﻲﺘﻟاﺔﻴﻟﺎﻋ ةراﺮﺣ ﺔﺟرد ﺪﻨﻋ ءاﻮﻬﻟﺎﺑ ﺔﻴﻤﻗﺮﻟا ضﺮﻌﻟا ﺔﺷﺎﺷدﺪﶈا ةروﺪﻟا رﺎﻴﺧ ةراﺮﳊا ﺔﺟردةﺮﻴﺼﻗ ﺔﻴﻟﺎﺘﻟا تارﺎﻴ ﳋا ﲔﺑ ﻞﻳﺪﺒﺘﻠﻟ رﺰﻟا اﺬﻫ ﻰﻠﻋ ﻂﻐﺿاﺖﻗﺆﻣ فﺎﻘﻳإ/ﻞﻴﻐﺸﺗ لﺎﻔﻃﻷا ﺚﺒﻋ ﺪﺿ ﲔﻣﺄﺘﻟا Child Lock ﻒﻗﻮﺘﻟا ﻞﻴﺟﺄﺗ Delay End ﺔﻓﺎﺿإو فﺎﻘﻳإ Stop&Addءﺎﻀﻣ ﺔﻓﺎﺿإو فﺎﻘﻳإ حﺎﺒﺼﻣ نﻮﻜﻳ ﺎﻣﺪﻨﻋ ﻞﻴﺴﻏ ﺔﻓﺎﺿإ ﻂﻘﻓ ﻚﻨﻜ ﳝ ﺔﻓﺎﺿإو فﺎﻘﻳإ Stop&Add رﺰﻟا ﻰﻠﻋ ﻂﻐﺿاﺔﺌﻴﺒﻟا ﺔﻘﻳﺪﺻ تﺎﻋﺎﻘﻔﻟا Eco Bubble ءاﻮﻬﻟﺎﺑ ﻒﻴﻈﻨﺘﻟا ﺖﻗﺆﻣ فﺎﻘﻳإ/ﻞﻴﻐﺸﺗ Start/Pause رﺰﻟا ﻂﻐﺿاو بﺎﺒﻟا ﻖﻠﻏأﻒﻴﻔﺠﺘﻟا ةرود ماﺪﺨﺘﺳا ةروﺪﻟا رﺎﻴﺘﺧا صﺮﻗ ماﺪﺨﺘﺳﺎﺑ ﺲﺑﻼﳌا ﻞﺴﻏ ﺔﻗﺎﻄﻟا Power رﺰﻟا ﻰﻠﻋ ﻂﻐﺿاﺎﻴﺋﺎﻘﻠﺗ ﺔﻟﺎﺴﻐﻟا فﺎﻘﻳإ ﻢﺘﻳ ،ﻞﻣﺎﻜﻟﺎﺑ ﻞﺴﻐﻟا ةرود ءﺎﻬﺘﻧا ﺪﻌﺑ ﻞﻴﺴﻐﻟا تادﺎﺷرإ ﺎﻳوﺪﻳ ﺲﺑﻼ ﳌا ﻞﺴﻏءﺎ ﳌا ﺪﻳرﻮﺗ رﺪﺼﻣ ﺢﺘﻓا ﺔﻴﻟﺎﺘﻟا ﺮﻴﻳﺎﻌﻤﻠﻟ ﺎﻘﻓوﹰ ﺎﻬﻠﺴﻏو ﺲﺑﻼ ﳌا زﺮﻔﺑ ﻢﻗﺔﺒﺳﺎﻨ ﳌا ﺔﻌﺴﻟا شﺎﻤﻘﻟا عﻮﻧ ﺎﻬﻠﺴﻐﺑ مﻮﻘﺗ ﻲﺘﻟا ﺲﺑﻼﳌازاﺮﻄﻟا ﺔﻴﻓﺎﺿﻹا داﻮﳌاو ﻞﻴﺴﻐﻟا ﻒﻈﻨﻣ لﻮﺣ تﺎﻣﻮﻠﻌﻣ ﻪﻣاﺪﺨﺘﺳا ﻦﻜﳝ يﺬﻟا ﻞﻴﺴﻐﻟا ﻒﻈﻨﻣﻒﻈﻨﳌا جرد فﻮﺻ Wool ةروﺪﻟا ماﺪﺨﺘﺳا ﺪﻨﻋ ﺔﻴﻟﺎﺘﻟا تﺎﻤﻴﻠﻌﺘﻟا ﺔﻈﺣﻼﻣ ءﺎﺟﺮﻟاﺔﺌﻴﺒﻟا ﻖﻳﺪﺻ ﺔﻳوﺎﳊا ﻒﻴﻈﻨﺗ ﺔﺌﻴﺒﻟاﺔﻟﺎﺴﻐﻟا ﻲﻓ ﺔﻠﻜﺸﻣ ثوﺪﺣ وأ ﻞﻴﺴﻐﻟا ﺔﺌﻴﺒﻟا ﻖﻳﺪﺻ ﺔﻳوﺎ ﳊا ﻒﻴﻈﻨﺘﻟ ﻲﻟﻵا ﺮﺷﺆ ﳌا ﺔﻔﻴﻇوﺔﻴﺟرﺎﳋا ﺢﻄﺳﻷا ﻒﻴﻈﻨﺗ ﺔﻴﻠﺧاﺪﻟا ﺢﻄﺳﻷا ﻒﻴﻈﻨﺗعزﻮ ﳌا ﻒﻴﻈﻨﺗ ﺔﻧﺎﻴﺼﻟاو ﻒﻴﻈﻨﺘﻟاﺔﻟﺎﺴﻐﻟا ﻦﻳﺰﺨﺗ تﺎﻔﻠا ﺮﺘﻠﻓ ﻒﻴﻈﻨﺗبﺎﺒﻟا ﺰﺟﺎﺣ ﻒﻴﻈﻨﺗ ﻲﻣﺎﻣﻷا رﺎﻃﻹاو يﻮﻠﻌﻟا ءﺎﻄﻐﻟا ﻰﻠﻋ ظﺎﻔﳊاءﺎﳌا مﻮﻃﺮﺨﺑ ﻞﺼﺘﳌا ﺔﻴﻜﺒﺸﻟا ﺮﺘﻠﻓ ﻒﻴﻈﻨﺗ ةﺪﻤﺠﺘﻣ ﺔﻟﺎﺴﻏ حﻼﺻإﺔﻟﺎﺴﻐﻟا ﺖﻧﺎﻛ اذإ ﻲﻠﻳ ﺎﳑ ﻖﻘﲢ ﺎﻬﻠﺣو ﻞﻛﺎﺸﳌا فﺎﺸﻜﺘﺳا ﺔﻠﻜﺸ ﳌا ﻪﺤﺘﻓ ﻦﻜ ﳝ ﻻ وأ ﻖﻠﻐﻣ ﺔﻟﺎﺴﻐﻟا بﺎﺑﺮﺼﻌﻟا وأ/و ﻒﻳﺮﺼﺘﻟﺎﺑ ﻢﻘﺗ ﻻ هﺎﻴ ﳌا بﺮﺴﺗدﻮﻜﻟا ﺰﻣر تﺎﻣﻮﻠﻌﳌا زﻮﻣرضﺮﻌﻟا ةﺬﻓﺎﻧ ﻊﻴﺒﻟا ﺪﻌﺑ ﺎﻣ ﺔﻣﺪﺧ ﺰﻛﺮ ﲟ ﻞﺼﺗا تاروﺪﻟا لوﺪﺟ تاروﺪﻟا لوﺪﺟمﺪﺨﺘﺴﳌا رﺎﻴﺧ  ،ﻲﺿاﺮﺘﻓا رﺎﻴﺧ  ﺔﺸﻤﻗﻷﺎﺑ ﺔﻳﺎﻨﻌﻟا لوﺪﺟ ﺔﺌﻴﺒﻟا ﺔﻳﺎﻤﺣتﺎﻔﺻاﻮ ﳌا ؟تﺎﻘﻴﻠﻌﺗ وأ ﺔﻠﺌﺳأ يأ ﻚﻳﺪﻟ ﻞﻫ