Samsung LS17HJBQHV/XSG, LS17HJBQHV/SAI manual Troubleshooting, Symptom Check List, Solutions

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Visit the video card manufacturer's homepage and download and install the latest driver.

For more information about the video card, contact the card manufacturer.

As the Highlight program uses the communication lines,

please exit the Highlight program before you can access MagicTune™.

Some of Samsung CDT monitors support the Highlight feature.

When using both the Highlight feature and MagicTune™ simultaneously, conflicts occur, which cause errors.

Make sure to turn OFF Highlight before using MagicTune™.

Troubleshooting

zMagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while MagicTune™ is operating. If so, please restart the system.

Symptom

Check List

Check when

MagicTune™ feature

MagicTune™ does

is found only on PC

not function properly.

(VGA) with Window

 

OS that supports

 

Plug and Play.

MagicTune™ doesn't

Have you changed

work properly.

your PC or video

 

graphic card?

Solutions

*To check whether your PC is available for MagicTune™ feature, follow the

steps below (When Windows™ is XP);

Control Panel Performance and Maintenance System Hardware Device Manager Monitors After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/MagicTune™

Download the latest program. The program can be downloaded http://www.samsung.com/monitor/MagicTune™.

zVisit the MagicTune™ website for technical support for MagicTune™, FAQs (questions and answers) and software upgrades.

zVisit the MagicTune™ website and download the installation software for MagicTune™ MAC.

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Contents SyncMaster 760B / 960B Notational PowerInstallation Insert the power plug firmly so that it does not come looseDo not use a damaged or loose plug Use only a properly grounded plug and receptacleKeep any heating devices away from the power cable Do not drop the monitor when moving itDo not place the product on the floor Set down the monitor carefullyDo not place the monitor face down CleanDo not spray water or detergent directly on the monitor Do not remove cover or back OthersNever insert anything metallic into the monitor openings Do not cover the vents on the monitor cabinetKeep power adapter away from any other heat source Keep all power adapters apartRemove and discard vinyl bag from power adapter before use Falling product could cause physical damage even death Unpacking List of FeaturesMonitor Manual Users Guide Warranty Card Monitor Driver Quick Setup GuideNatural Color software MagicRotation softwareRear For using a locking device, contact where you purchase itDVI-I Page Connecting the Monitor Pivot Stand Using the StandClick Windows ME Driver Windows MEWindows XP/2000 Click Windows XP/2000 DriverMicrosoft Windows XP Operating System Installing the Monitor Driver ManualPage Page Microsoft Windows NT Operating System How to install Click Start , Setting , Control PanelLinux Operating System How to install the Natural Color softwareNatural Color Software Program Page Overview What is MagicTune?Basic Functionality OSD Mode InstallationOverview Installation Page System Requirements Installation ProblemsMode s OSD ModeHardware To execute Rotation, it should be done as belowCancel ResetButton Tab Definition Picture Tab DefinitionColor Tab Definition MagicColor Color ToneImage Tab Definition Sharpness Zone Off ResetPosition Image SetupSharpness Option Tab DefinitionColor Color CalibrationCalibration Preview How multiple users can use adjusted color valuesUninstall UninstallUninstall Troubleshooting To ensure normal operation, please restart your system Only Samsung products are able to support this featureSymptom Check List TroubleshootingSolutions Installation What is MagicRotation?Overview Basic FunctionPage Page Limitation Installation ProblemsInterface Service PacksInterface To execute AutoRotation, it should be done as belowPage Page Overview Installation Interface Before You Call Technical Support TroubleshootingNo Connection Check Signal Cable on the screen? SymptomWhen connecting DVI-A to D-Sub Cable When connecting DVI cableInstallation Instructions Display → SettingsQuestion Self-Test Feature CheckAnswer Useful Tips Input Signal, Terminated ResolutionPower Supply Signal CableDimensions WxDxH/ Weight Power ConsumptionState Normal Operation Power saving mode Power off Environmental considerationsPixel Clock Sync Polarity Display Mode Frequency MHz KHz Preset Timing ModesHorizontal Horizontal FrequencyModel Name SyncMaster 960B 420.2 x 269.0 x 420.5 mm16.5 x 10.6 x 16.6 inch / 5.6 kg Horizontal Australia Brazil ServiceGermany United Kingdom PanamaFor Better Display TermsClass B AuthorityPower Off, Screen Saver, or Power Save Mode What is Image retention ?Suggestions for specific applications