Samsung HTDB1680TH/XSV Before Calling for Service, Disc is rotating but no, Picture is produced

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Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

• Make sure that the DVD disc is 5.1-CH compatible.

not all six.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound is

• Was the DVD player suddenly moved from a cold place to a warm

not produced, or the disc tray

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

the information display?

 

 

 

 

 

 

 

Symptom

Check/Remedy

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor

• Make sure that the disc is not a PAL- disc.

• Is the disc dirty or damaged?

and picture is shaking.

• A poorly manufactured disc may not be playable.

•Is the remote control being operated within its operation range of

The remote control does

angle and distance?

 

• Are the batteries exhausted?

 

not work.

 

• Have you select the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

them. And depending on the disc, they may work differently.

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

ratio only. Refer to the DVD disc jacket and then select the

 

appropriate function.

 

 

 

 

Can't receive radio

• Is the antenna connected properly?

 

broadcast.

• If the antennas input signal is weak, install an external FM antenna

in an area with good reception.

 

 

 

 

• The main unit is not working.

• Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

 

strange noise is heard.)

Using the RESET function will erase all stored settings.

• The DVD player is not

Do not use this unless necessary.

 

working normally.

 

 

 

•While “NO DISC” message appears on the display of main unit, hold

The password for rating

the main unit's button for longer than 5 seconds.“INITIAL”

appears on the display and all settings will return to the default values.

level has been forgotten.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

Do not use this unless necessary.

MISCELLANEOUS

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Contents Digital Home Theater System Safety Warnings Precautions Class 1 Laser ProductContents Playable Discs Copy ProtectionDescription Front PanelInsert Remote Batteries Batteries, paying attention to the correct polarities +Connecting the Speakers Video Better Quality Connecting the Video to TVComposite Video Good Quality Component Video Best QualityConnecting an External Digital Component Connecting an External Analog ComponentConnect the AM loop antenna supplied to the AM Temporary measureIs good, then fasten it to a wall or other rigid surface Terminal. Keep the AM loop antenna connectedPress Mode button Plug the power cord intoAC power supply Selecting the Video FormatTo select a specific disc, press Disc PlaybackPress Disc Skip button Corresponding Direct Play 1, 2, 3, 4Press the Remain button Displaying Disc InformationPress Info button Each time the Remain button is pressedPress and hold Fast/Slow PlaybackSkipping Scenes/Songs Briefly pressPress Info button twice Repeat PlaybackPress Repeat button Press Enter Button at the end of the segmentAngle Function Zoom FunctionButtons to select the desired subtitle 1Press Info buttonPress the numeric buttons Press Menu button to exit the setup screen Using Disc MenuUsing the Title Menu Press Menu buttonButton Setting the LanguagePress Menu Press Cursor Button to select43LB Adjusting the TV Aspect Ratio Screen SizePress Menu button 43PSSetting Parental Controls Rating Level Enter the password Then press Enter buttonSetting the Password Press Cursor button toTo Change the Wallpaper Setting the Wallpaper Jpeg DVD VCDPress Return button to return to the previous level Press OPEN/CLOSEPress Test Tone button Setting the Speaker Mode Setting the Test TonePress Cursor Press Menu button To end the test tone, press Test Tone buttonSetting the Delay Time Press Cursor , 5 to set the Delay TimePress Sound Edit button and then press Cursor Setting the Audio QualityYou can adjust the balance and level for each speaker To move to ‘SOUNDSetting the DRC Dynamic Range Compression Press ASC button Auto Sound Calibration SetupThis function is available only for DVD/CD playback Press SUPER5.1 Live Surround ModeVirtual Headphone Function Press Music buttonDolby Pro Logic II Mode Dolby Pro Logic II EffectPresetting Stations Listening to RadioAdjusting Display Brightness Convenient FunctionsWhen operating the TV with the remote control Press the Mode button on the remoteControl to make the TV indicator flash TV Brand Code NumberPicture is produced Before Calling for ServiceDisc is rotating but no Picture quality is poorSpecifications Memo
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