Samsung HW-J250/EN manual Troubleshooting, Sound is not produced Is the Mute function on?

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

●	Is the power cord plugged into the outlet?	Connect the power plug to the outlet.
A function does not work when the button is pressed.
●	Is there static electricity in the air?	Disconnect the power plug and connect it again.
Sound is not produced.
●	Is the Mute function on?	Press the Mute button to cancel the MUTE function.
●	Is the volume set to minimum?	Adjust the Volume.
The remote control does not work.
●	Are the batteries drained?	Replace with new batteries.
●	Is the distance between the remote control and main	Move closer to the unit.
	unit too far?
The TV SoundConnect (TV pairing) failed.
●	Does your TV support TV SoundConnect?	TV SoundConnect is supported by some Samsung
		TVs released from 2012 on. Check your TV to see if it
		supports TV SoundConnect.
●	Is your TV firmware the latest version?	Update your TV with the latest firmware.
●	Does an error occur when connecting?	Contact the Samsung Call Center.
●	Reset the TV MODE and connect again.	Press and hold the ► button for 5 seconds to reset
		the TV SoundConnect connection.

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