Samsung WA18M8700GV/SV manual AC6

Code		Action
	Water is not draining.
	• Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is positioned correctly, depending
		on the connection type.
5C	•	Clean the debris filter as it may be clogged.
	• Make sure the drain hose is straightened all the way to the
		drain system.
	• If the information code remains, contact a customer service
		center.
	The electronic control needs to be checked (Over Voltage Error).
	• Check the PCB and wire harness.
9C1	•	Check if power is supplied properly.
	• If the information code remains, contact a customer service
		center.
	Low voltage detected
9C2	• Check if the power cord is plugged in.
	•	If the information code remains, contact a customer service
		center.
	Inverter Communication problem
AC6	• Check the Inverter PCB and wire harness.
	•	If the information code remains, contact a customer service
		center.
	Operating the washing machine with the door open.
dC	•	Make sure the door is properly closed.
	• Make sure laundry is not caught in the door.
	High temperature heating check.
HC	•	If the information code remains, contact a customer service
		center.

Troubleshooting

English  45

WA8700K(NON-HEATER)_03804E-01_EN.indd 45

2/22/2017 3:55:58 PM