Samsung MS28J5255UW/EE, MS28J5255UB/EE manual Troubleshooting

Problem	Cause	Action
The thaw function	The oven may not work, too much	Put one cup of water in a
does not work.	food is being cooked, or improper	microwave-safe container
	cookware is being used.	and run the microwave
		for 1-2 minutes to check
		whether the water is heated.
		Reduce the amount of food
		and start the function again.
		Use a cooking container with
		a flat bottom.
The interior light is	The door has been left open for a	The interior light may
dim or does not turn	long time.	automatically turn off when
on.		the Eco function operates.
		Close and reopen the door or
		press the Cancel button.
	The interior light is covered by	Clean the inside of the oven
	foreign matter.	and check again.
A beeping sound	If the Auto Cook function is being	After turning over the food,
occurs during cooking.	used, this beeping sound means it's	press the Start button again
	time to turn over the food during	to restart operation.
	thawing.
The oven is not level.	The oven is installed on an uneven	Make sure the oven is
	surface.	installed on flat, stable
		surface.
There are sparks	Metal containers are used during the	Do not use metal containers.
during cooking.	oven/thawing functions.
When power is	The door is not properly closed.	Close the door and check
connected, the oven		again.
immediately starts to
work.
There is electricity	The power or power socket is not	Make sure the power and
coming from the oven.	properly grounded.	power socket are properly
		grounded.
There is water	There may be water or steam in	Let the oven cool and then
dripping.	some cases depending on the food.	wipe with a dry dish towel.
	This is not an oven malfunction.
There is steam through	There may be water or steam in	Let the oven cool and then
a crack in the door.	some cases depending on the food.	wipe with a dry dish towel.
	This is not an oven malfunction.
There is water left in	There may be water or steam in	Let the oven cool and then
the oven.	some cases depending on the food.	wipe with a dry dish towel.
	This is not an oven malfunction.

Troubleshooting

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MS28J5255UW_EE_DE68-04333Z-01_EN.indd 47

2015-06-05 ￿￿ 4:34:00