Maintenance, Returns Procedure, Claims

Appendix

Maintenance

To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage and environment are contributing factors in determining frequency. As a general rule, fixtures should be cleaned at least twice a month. Dust build up reduces light output performance and can cause overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off fixture before conducting maintenance.

Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust collected on external vents and internal components. Clean all glass when the fixture is cold with a mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical surfaces until they are free of haze and lint. Do not to touch the lamp glass when cleaning fixture. Oil and dirt can cause damage and premature aging of the lamp. In the event that the lamp is touched or becomes dirty, clean the lamps with an alcohol wipe.

The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to optimize light output. Cleaning frequency depends on the environment in which the fixture operates: damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the unit’s optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - Clean the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim for items such as missing component/part, damage not related to shipping, and concealed damage, must be made within seven (7) days of receiving merchandise.

DMX-500 User Manual

Revision: 10/11/2006 1:11 PM

DMX-500 specifications

The Chauvet DMX-500 is a versatile and powerful DMX lighting controller, meticulously designed for both professional and aspiring lighting technicians. This controller has gained popularity in the entertainment and event industries, thanks to its intuitive interface and robust feature set that simplify the lighting design process.

One of the key features of the DMX-500 is its ability to control up to 512 DMX channels. This allows users to manage a comprehensive array of lighting fixtures, effects, and other DMX-compatible devices. The controller supports a variety of protocols, making it compatible with a wide range of equipment, which enhances its versatility in diverse settings such as concerts, theater productions, and special events.

The DMX-500 is equipped with a well-structured interface that includes an LCD display along with tactile buttons and faders, making navigation and operation straightforward. The layout is user-friendly, enabling quick access to vital functions and settings. The inclusion of multiple faders allows for precise control over dimming, pan, tilt, and other attributes of the lights, facilitating seamless integration into any lighting design.

One of the standout technologies incorporated in the DMX-500 is its built-in effects generator. This feature enables users to create dynamic lighting effects on-the-fly, adding a layer of creativity to performances. The controller also supports programmable chases and scenes, allowing for intricate and synchronized arrangements that can enhance the overall atmosphere of an event.

Another powerful characteristic of the DMX-500 is its MIDI compatibility, which enables integration with other MIDI devices. This opens up possibilities for advanced control and creative workflows, making it a valuable tool for concert production and complex setups.

The DMX-500 is designed with durability in mind, suitable for rigorous use in various environments. Its sturdy construction ensures that the controller can withstand the demands of touring and live performances.

In summary, the Chauvet DMX-500 is a multifunctional lighting controller that combines advanced features, user-friendly design, and robust performance. With support for up to 512 channels, intuitive controls, built-in effects, and MIDI compatibility, it stands out as an essential tool in the toolkit of any lighting designer or technician. Whether for live events, theatrical performances, or corporate gatherings, the DMX-500 provides the flexibility and control needed to create stunning visual experiences.