Heatiator NEVO4236I NEVO3630I owner manual Troubleshooting, Intellifire Ignition System

Page 59

16 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Con- tact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

1. Pilot won’t light. The

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

ignitor/module makes

 

are connected to correct terminals on module and pilot assembly.

noise, but no spark.

 

 

Note: Red LED may flash

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from

shorts in the wiring.

module to pilot assembly. Verify connections underneath pilot

twice on the Module.

 

assembly are tight; also verify connections are not grounding

 

 

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 inch or 1/8 in. (3 mm).

 

D. Module.

Turn ON/OFF rocker switch or remote to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in.

 

 

(5 mm) away from “I” terminal on module. Place ON/OFF rocker

 

 

switch or remote in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light, there is no

A. No power or power supply

Verify that power supply is installed and plugged into module

noise or spark.

installed incorrectly.

and/or batteries are installed in the battery pack. Check voltage of

 

 

power supply under load at spade connection on module with ON/

Note: Red LED may flash

 

OFF switch in ON position. Acceptable readings of a good power

twice on the Module.

 

supply are between 4 and 7.5 volts AC.

 

 

 

 

B. A shorted or loose connection

Remove and reinstall the wiring harness that plugs into module.

 

in wiring configuration or wiring

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

harness.

Remove and verify continuity of each wire in wiring harness.

 

 

Replace any damaged components.

 

C. Improper wall switch wiring.

Verify that 120 VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position.

 

 

Remove ignitor wire “I” from module. Place ON/OFF rocker switch

 

 

or remote in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is

 

 

fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode.

 

 

 

3. Pilot won’t light, there is no

A. Fuel selector is not in the

Turn module selector switch to off.

noise or spark.

correct position.

Turn fuel to correct fuel type.

Red LED flashes once on

 

Turn module selector to switch or remote (if a remote is installed)

the module.

 

 

 

 

 

Heatilator • Evolution • 4065-114 Rev. o • 11/11

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Contents Models Installation and OperationHomeowner Reference Information CongratulationsTable of Contents Finishing Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Your Fireplace Gas Fireplace SafetyOperating Instructions Clear Space Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Fan Kit optionalBefore Lighting Fireplace IPI Battery Tray/Battery InstallationControl Module Operation Final inspection by Lighting Instructions IPIAfter Fireplace is Lit Frequently Asked QuestionsInitial Break-in Procedure Maintenance Tasks-Homeowner Maintenance and ServiceMaintenance Tasks-Qualified Service Technician Typical Appliance System Getting StartedInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Select Appliance Location Framing and ClearancesConstruct the Appliance Chase Clearances to Combustibles ClearancesMantel Legs or Wall Projections Mantel and Wall ProjectionsMantels Vent Termination Minimum Clearances Termination LocationsMinimum Clearances for Termination Use of Elbows Vent Information and DiagramsApproved Pipe Vent Table KeyOne Elbow Vent DiagramsTop Vent Horizontal Termination Two Elbows Two 45 Elbows replacing One 90 ElbowNo Elbow Top Vent Vertical TerminationThree Elbows 7a Remove Flue Visor Install Top Vent Flue Baffle No Elbow Configu- rations12 ft 3.66 m min 60 ft 18.29 m max 12 ft 3.66 m min ft 18.29 m max One 45 Elbow Rear Vent Horizontal TerminationTwo Elbows Rear Vent Vertical Termination Min Ft 1.83 m max 12 ft 3.66 m min Combustible Wall Penetration Vent Clearances and FramingPipe Clearances to Combustibles Wall Penetration FramingCeiling firestop Must be used between floors and attics Install the Ceiling FirestopVaulted Ceiling Installation Install Attic Insulation ShieldFlat Ceiling Installation Top Vent Appliance PreparationIt Cannot be changed at a later time Basket Rear Vent11 Proper Positioning and Securing of an Appliance Secure and Level the ApplianceAssemble Pipe Sections Install Vent PipeAttach Pipe to the Firebox Assembly Assemble Vent Sections DVP OnlyAssemble Slip Sections Assemble Vent Sections SLP OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Decorative Ceiling Components SLP only Assemble and Install Storm Collar Install Metal Roof FlashingHeat Shield Requirements for Horizontal Termination Install Vertical Termination CapFailure to maintain overlap may cause overheating and fire Install Horizontal Termination CapOpen Top Shroud may be used with DVP-TV, DVP-TVHW, SLP-TVHW ShroudsHHT Shrouds Field Constructed ShroudsMailbox Style Shroud Dimensions Min. Base Dims Gas Connection Gas InformationFuel Conversion Gas PressureElectrical Information Wiring RequirementsIntelliFire Plus Ignition System Wiring Optional Accessories RequirementsWHT Electrical Service and RepairWall Switch Installation for Fan Optional Junction Box InstallationFinishing Facing Material Marble/Granite Cut DimensionsAppliance Setup Place the Glass Media Cleaning the Glass MediaInstall the Glass Media Air Shutter Setting Replacing Fixed Glass AssemblyIntellifire Ignition System TroubleshootingGas supply Reference Materials Appliance Dimension DiagramDVP45 Vent Components DiagramsDVP-TRAPFL DVP-TVHW DVP-TRAP DVP-HRC-SS 168 mm SL-2DVP Description Part Number Stocked at Depot Service Parts NEVO3630iService Parts NEVO4236i At Depot Service Parts NEVO3630i, Nevo#13 Valve Assembly StockedDescription Comments Part Number NEVO3630I Catalog # Optional ComponentsDo not Discard this Manual Contact Information

NEVO4236I NEVO3630I specifications

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