Desa UNVENTED (VENT-FREE) PROPANE/LP GAS LOG HEATER installation manual Troubleshooting

Page 16

VANGUARD FLAME-MAX™

UNVENTED PROPANE/LP GAS LOG HEATER

TROUBLESHOOTING

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel.

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned wrong

6.

Replace ignitor

 

7.

Ignitor electrode broken

7.

Replace ignitor

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

spark at ODS/pilot but no ignition

 

valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in PI-

3.

Press in control knob while in PILOT

 

 

LOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Depleted gas supply

5.

Contact local propane gas company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 15) or replace ODS/

 

 

 

 

pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Safety interlock system has been trig-

3.

Wait one minute for safety interlock sys-

 

 

gered

 

tem to reset. Repeat ignition operation

 

4.

Manual shutoff valve not fully open

4.

Fully open manual shut-off valve

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local propane gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

lem could be caused by one or both of

 

Maintenance, page 15) or replace ODS/

 

 

the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/

 

 

 

 

pilot

 

 

 

6.

Thermocouple connection loose at con-

6.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

7.

Thermocouple damaged

7.

Replace thermocouple

 

8.

Control valve damaged

8.

Replace control valve

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Contents FLAME-MAX What to do if YOU Smell GASDesign Log DesignSafety Information Vanguard FLAME-MAX Unvented PROPANE/LP GAS LOG HeaterProduct Features Product IdentificationLocal Codes UnpackingDetermining AIR Flow for Heater Location Unusually Tight ConstructionConfined and Unconfined Space Determining if You Have a Confined or Unconfined SpaceVentilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Smaller than that defined as anInstallation InstallationCheck GAS Type Minimum Fireplace Clearance To Combustible MaterialsIf Using Mantel If Not Using MantelMinimum Non Combustible Material Clearances Mantel Clearances Determining Minimum Mantel Clear- ance When using a HoodDeterming Minimum Mantel Clearance Installing Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyInstallation Items Needed Floor ClearancesStandard Oak Log Chassis Connecting to GAS SupplyGolden Oak and Birch Model Chassis External Regulator With Vent Pointing Down Pressure Testing Heater Gas Connections Pressure Testing Gas Supply Piping SystemChecking GAS Connections Test Pressures Equal To or Less Than 1/2 PsigFor Vintage Oak Model Installing LogsFor Golden Oak or Birch Models Operating Heater For Your Safety Read Before LightingLighting Instructions Cleaning and Maintenance Inspecting BurnersTroubleshooting Observed Problem Possible Cause RemedyRefer to Air for Combustion and Venti Top Gas leak. See Warning statement atSpecifications Replacement PartsAccessories Technical ServiceFLAME-MAX Vintage OAK Models VYS18P and VYS24P Illustrated Parts BreakdownODS Pilot Parts List KEY Part Number for VYS18P VYS24P Description QTY1A* 1A Parts List Warranty Information