OWNER’S MANUAL
SPECIFICATIONS
| CGN20TB/CGN20TLB | CGN30TB/CGN30TLB |
| 20,000 Btu/Hr Models | 30,000 Btu/Hr Models |
Btu (Variable) | 10,000/20,000 | 15,000/30,000 |
Type Gas | Natural Only | Natural Only |
Ignition | Piezo | Piezo |
Pressure Regulator Setting | 3" W.C. | 3" W.C. |
Inlet Gas Pressure (in. of water) |
| |
Maximum | 10.5" | 10.5” |
Minimum | 5" | 5" |
Dimensions, Inches (H x W x D) |
| |
Heater | 23.5 x 18.5 x 8.0 | 23.5 x 25.9 x 8.0 |
Carton | 25.8 x 21.3 x 10.1 | 25.8 x 28.7 x 10.1 |
Weight (pounds) |
|
|
Heater | 22 | 30 |
Shipping | 27 | 35 |
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (page
19)or call DESA International’s Technical Service Department at
When calling DESA International, have ready
• | your name |
• | your address |
• model and serial numbers of your heater | |
• how heater was malfunctioning | |
TECHNICAL
SERVICE
You may have further questions about in- stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni- cal Service Department at
You can also visit DESA International’s technical service web site at www.desatech.com.
SERVICE PUBLICATIONS
You can purchase a service manual from the address listed on the back page of this manual. Send a check for $5.00 payable to DESA International.
SERVICE HINTS
When Gas Pressure Is Too Low
•pilot will not stay lit
•burner will have delayed ignition
•heater will not produce specified heat
When Gas Quality Is Bad
•pilot will not stay lit
•burner will produce flames and soot
•heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.
• | type of gas used (propane/LP or natural gas) |
• | purchase date |
Usually, we will ask you to return the defec- tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (page 19) or call DESA International’s Parts Department at
WhencallingDESAInternational,haveready:
•model number of your heater
•the replacement part number
104331 | 17 |