Desa CGG3324N(T), CGG3630N, CGG2618N installation manual Maintenance

Page 19

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

One or both burners do not light after ODS/

1.

Burner orifice(s) clogged

1.

Clean burner(s) (see Cleaning and

pilot is lit

 

 

 

Maintenance, page 17) or replace

 

 

 

 

burner orifice(s)

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP gas company

 

3.

Mislocated crossover tube

3.

Contact qualified service person

 

4.

Burner orifice(s) diameter is too small

4.

Replace burner orifice(s)

 

 

 

 

 

Delayed ignition of one or both burners

1.

Manifold pressure is too low

1.

Contact local propane/LP gas company

 

2.

Burner orifice(s) clogged

2.

Clean burner(s) (see Cleaning and

 

 

 

 

Maintenance, page 17) or replace

 

 

 

 

burner orifice(s)

 

3.

Mislocated crossover tube

3.

Contact qualified service person

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 17) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Yellow flame in front burner during burner

1.

Not enough air

1.

Check burner(s) for dirt and debris. If

combustion

 

 

 

found, clean burner(s) (see Cleaning

 

 

 

 

and Maintenance, page 17)

 

2.

Gas regulator defective

2.

Replace gas regulator

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burners are lit

 

when burners are cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burners until air is removed

 

 

 

 

from line. Have gas line checked by lo-

 

 

 

 

cal propane/LP gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner

4.

Clean burners (see Cleaning and Main-

 

 

orifice(s)

 

tenance, page 17) or replace burner

 

 

 

 

orifice(s)

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

www.desatech.com

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Contents What to do if YOU Smell GAS Unvented VENT-FREE Natural GAS LOG HeaterUnvented Natural GAS LOG Heater Safety InformationUnpacking Product FeaturesProduct Identification Local CodesConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Minimum Fireplace Clearance to Combustible Materials InstallationInstallation Check GAS TypeIf Using Mantel If Not Using MantelMinimum Noncombustible Material Clearances Determining Minimum Mantel Clearance Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Floor ClearancesArea of Various Standard Round Flues Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Installation Items NeededKnown as wellhead gas Connecting to GAS SupplyTest Pressures In Excess Of 1/2 Psig Pressure Testing Gas Supply Piping SystemPressure Testing Heater Gas Connections Checking GAS ConnectionsInstalling Rear Log Installing LogsOperating Heater For Your Safety Read Before LightingLighting Instructions Shutting Off Heater Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationVariable Control Operation Inspecting BurnersPilot Flame Pattern Logs Cleaning and MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Front Burner Flame PatternObserved Problem Possible Cause Remedy TroubleshootingMaintenance , Top Gas leak. See Warning statement atThermostat Models Only For Masonry and FACTORY-BUILT Metal Fireplace Optional Positioning of Thermostat Sensing BulbService Hints SpecificationsAccessories Technical ServiceParts Centrals Replacement PartsParts Under Warranty Parts not Under WarrantyVariable Manually-Controlled Models Illustrated Parts BreakdownDescription QTY Parts ListThermostat-Controlled Model CGG3324NTKEY Part Number Description QTY Warranty Information

CGG2618N, CGG3324N(T), CGG3630N specifications

Desa CGG3324N(T), CGG3630N, and CGG2618N are three notable models in the realm of commercial and residential gas heating solutions, each bringing unique characteristics and technologies to meet diverse user needs.

The Desa CGG3324N(T) is a powerful option designed for larger spaces. One of its main features is its ability to provide a robust heating output of up to 33,000 BTUs, making it ideal for environments that require consistent warmth during colder months. This model is equipped with an adjustable thermostat, allowing users to set their desired temperature for maximum comfort.

Innovatively, the CGG3324N(T) employs a radiant heat technology that warms objects within the room rather than just the air. This results in a more efficient distribution of warmth and reduced energy costs. Additionally, the model is built with safety in mind, featuring an automatic shut-off valve that activates in case of irregular operation.

Moving on to the Desa CGG3630N, this model is renowned for its oversized heating capacity, reaching up to 36,000 BTUs. It is particularly suited for commercial applications or larger homes. One standout characteristic of the CGG3630N is its dual fuel capability, which allows it to operate using both natural gas and propane. This versatility makes it an appealing choice for users looking to transition between fuel sources based on availability and pricing.

The advanced technology in the CGG3630N includes a multi-burner system that enhances its efficiency by uniformly distributing heat across the space. Furthermore, its contemporary design blends seamlessly with various interior aesthetics, making it a stylish addition to any environment.

Lastly, the Desa CGG2618N is an efficient compact model with a heating capacity of 26,000 BTUs. This model is perfect for both residential and smaller commercial spaces. Its key feature includes an electronic ignition system that makes startup effortless and reliable, reducing the hassle often associated with traditional igniters.

What sets the CGG2618N apart is its user-friendly interface and ease of installation, allowing users to set it up without professional help in many cases. It also boasts a sleek design that requires minimal space while still delivering substantial heating power.

In summary, the Desa CGG3324N(T), CGG3630N, and CGG2618N each provide unique features and technologies tailored to various heating needs. With an emphasis on efficiency, safety, and user engagement, these models stand out in the competitive landscape of gas heating solutions.
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