Desa CGG2618N, CGG3630N Gas leak. See Warning statement at, Top, Thermostat Models Only

Page 20

UNVENTED NATURAL GAS LOG HEATER

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

1.

Open window to ventilate room. Stop us-

 

 

spray, glues, cleaners, chemicals, new

 

ing odor causing products while heater

 

 

carpet, etc. (See IMPORTANT state-

 

is running

 

 

ment above)

2.

Refill supply tank

 

2.

Low fuel supply

 

3.

Gas leak. See Warning statement at

3.

Locate and correct all leaks (see

 

 

top of page

 

Checking Gas Connections, page 12)

 

 

 

 

 

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local propane/LP gas company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 17)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see

position

 

top of page

 

Checking Gas Connections, page 12)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see

 

 

top of page

 

Checking Gas Connections, page 12)

 

 

 

 

 

Thermostat Models Only:

1.

Thermostat sensing bulb needs to be re-

1.

Reposition thermostat sensing bulb (see

Log set cycles to pilot, but room tempera-

 

positioned

 

Instructions for Optional Positioning of

ture drops to a lower than ideal level before

 

 

 

Thermostat Sensing Bulb, page 21)

log set comes back on

 

 

 

 

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Contents Unvented VENT-FREE Natural GAS LOG Heater What to do if YOU Smell GASSafety Information Unvented Natural GAS LOG HeaterProduct Features Product IdentificationLocal Codes UnpackingAIR for Combustion and Ventilation Providing Adequate VentilationUnusually Tight Construction Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Installation InstallationCheck GAS Type Minimum Fireplace Clearance to Combustible MaterialsMinimum Noncombustible Material Clearances If Not Using MantelIf Using Mantel Determining Minimum Mantel Clearance When Using a Hood Mantel ClearancesFloor Clearances Determining Minimum Mantel ClearanceInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyInstallation Items Needed Area of Various Standard Round FluesConnecting to GAS Supply Known as wellhead gasPressure Testing Gas Supply Piping System Pressure Testing Heater Gas ConnectionsChecking GAS Connections Test Pressures In Excess Of 1/2 PsigInstalling Logs Installing Rear LogLighting Instructions For Your Safety Read Before LightingOperating Heater Manual Lighting Procedure To Turn OFF GAS To ApplianceThermostat Control Operation Shutting Off HeaterPilot Flame Pattern Inspecting BurnersVariable Control Operation Cleaning and Maintenance Cleaning Burner Injector Holder and Pilot AIR Inlet HoleFront Burner Flame Pattern LogsTroubleshooting Observed Problem Possible Cause RemedyMaintenance , Thermostat Models Only Gas leak. See Warning statement atTop Optional Positioning of Thermostat Sensing Bulb For Masonry and FACTORY-BUILT Metal FireplaceSpecifications AccessoriesTechnical Service Service HintsReplacement Parts Parts Under WarrantyParts not Under Warranty Parts CentralsIllustrated Parts Breakdown Variable Manually-Controlled ModelsParts List Description QTYCGG3324NT Thermostat-Controlled ModelKEY Part Number Description QTY Warranty Information

CGG2618N, CGG3324N(T), CGG3630N specifications

Desa CGG3324N(T), CGG3630N, and CGG2618N are three notable models in the realm of commercial and residential gas heating solutions, each bringing unique characteristics and technologies to meet diverse user needs.

The Desa CGG3324N(T) is a powerful option designed for larger spaces. One of its main features is its ability to provide a robust heating output of up to 33,000 BTUs, making it ideal for environments that require consistent warmth during colder months. This model is equipped with an adjustable thermostat, allowing users to set their desired temperature for maximum comfort.

Innovatively, the CGG3324N(T) employs a radiant heat technology that warms objects within the room rather than just the air. This results in a more efficient distribution of warmth and reduced energy costs. Additionally, the model is built with safety in mind, featuring an automatic shut-off valve that activates in case of irregular operation.

Moving on to the Desa CGG3630N, this model is renowned for its oversized heating capacity, reaching up to 36,000 BTUs. It is particularly suited for commercial applications or larger homes. One standout characteristic of the CGG3630N is its dual fuel capability, which allows it to operate using both natural gas and propane. This versatility makes it an appealing choice for users looking to transition between fuel sources based on availability and pricing.

The advanced technology in the CGG3630N includes a multi-burner system that enhances its efficiency by uniformly distributing heat across the space. Furthermore, its contemporary design blends seamlessly with various interior aesthetics, making it a stylish addition to any environment.

Lastly, the Desa CGG2618N is an efficient compact model with a heating capacity of 26,000 BTUs. This model is perfect for both residential and smaller commercial spaces. Its key feature includes an electronic ignition system that makes startup effortless and reliable, reducing the hassle often associated with traditional igniters.

What sets the CGG2618N apart is its user-friendly interface and ease of installation, allowing users to set it up without professional help in many cases. It also boasts a sleek design that requires minimal space while still delivering substantial heating power.

In summary, the Desa CGG3324N(T), CGG3630N, and CGG2618N each provide unique features and technologies tailored to various heating needs. With an emphasis on efficiency, safety, and user engagement, these models stand out in the competitive landscape of gas heating solutions.
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