Desa CY3124N, CCL3924NT, CGD3930NT, CY2718N installation manual Maintenance

Page 22

VENT-FREE NATURAL GAS LOG HEATER

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 20) or replace burner ori-

 

 

 

 

fice

 

2.

Inlet gas pressure is too low

2.

Contact local natural gas company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 20) or replace burner ori-

 

 

 

 

fice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 20) or replace burner ori-

 

 

 

 

fice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 20)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 20) or replace burner ori-

 

 

 

 

fice

 

 

 

 

 

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualPatent Pending Safety Information VENT-FREE Natural GAS LOG HeaterLocal Codes Product FeaturesProduct Identification UnpackingPiezo Ignition System Safety PilotAIR for Combustion and Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Check GAS Type InstallationInstallation Minimum Wall and Ceiling Clearances see FigureIf Using Mantel If Not Using MantelMinimum Noncombustible Material Clearances Floor Clearances Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Determining Minimum Mantel ClearanceChimney Installing Damper Clamp Accessory for Vented OperationHeight ft Flue Opening sq. ins Installing Heater Base Assembly Installation Items NeededConnecting to GAS Supply Gas ConnectionChecking GAS Connections Pressure Testing Gas Supply Piping systemPressure Testing Heater Gas Connections Test Pressures In Excess Of 1/2 PsigInstalling Logs Dual Burner Yellow Flame ModelsInstalling Middle Log #1 Dual Burner Premium Aged Split Oak ModelsInstalling Back Log Single Burner Mountain Oak ModelsOperating Heater For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To Appliance Manual Lighting ProcedureVariable Control Operation Shutting Off HeaterThermostat Control Operation Inspecting BurnersPilot Flame Pattern Burner Primary AIR Holes Cleaning and MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Main BurnerTroubleshooting Observed Problem Possible Cause RemedyMaintenance, Top Gas leak. See Warning statement at topOptional Positioning of Thermostat Sensing Bulb For Masonry and Factory- built Metal FireplaceReplacement Parts Service HintsTechnical Service SpecificationsParts Central Black GA6050 Brass GA6052 Antique Brass GA6053 AccessoriesFireplace Hood Damper Clamp GA6080 Not ShownIllustrated Parts Breakdown Parts List CGD3018N CGD3924N CGD3930NCGB3924NT CGB3930NT Thermostatically-Controlled Premium Aged Split Oak ModelsCGB3924NT CGB3930NT CGD3018NT CGD3924NT CGD3930NT CGD3018NT CGD3924NT CGD3930NT Variable Manually-Controlled Mountain Oak Models CY2718N CY3124N Warranty Information

CY2718N, CY3124N, CGD3930NT, CCL3924NT specifications

Desa CCL3924NT, CGD3930NT, CY3124N, and CY2718N are innovative heating appliances designed to enhance comfort while promoting energy efficiency. Each model has its unique features and technologies that cater to diverse heating needs in residential and commercial settings.

The Desa CCL3924NT is a powerful, gas-fired heater that boasts an efficient heating capacity. This model is particularly favored for its ability to deliver warmth quickly, thanks to its advanced combustion technology that ensures optimal fuel usage. The CCL3924NT incorporates a user-friendly digital thermostat, enabling precise temperature control, which not only enhances comfort but also contributes to energy savings. Additionally, the unit has a sleek design, making it a versatile choice for various interior styles.

Next, the CGD3930NT represents a robust and efficient design optimized for large spaces. Equipped with a high output capability and an adjustable burner, it allows for customizable heating solutions. One of its notable features is the built-in safety mechanisms that include an automatic shut-off in case of overheating, ensuring peace of mind for users. The CGD3930NT is easy to install and maintain, further reinforcing its reputation as a reliable heating solution.

The CY3124N model stands out for its advanced technologies such as infrared heating. This model utilizes infrared technology to provide direct heat to objects and people rather than just warming the air, resulting in immediate comfort. The CY3124N is compact, making it an ideal choice for smaller rooms or spaces needing supplementary heating. Its energy-efficient operation helps reduce utility costs while promoting an environmentally friendly heating solution.

Lastly, the CY2718N is known for its flexibility and versatility. This model combines both portability and efficiency, featuring wheels for easy movement from room to room. The CY2718N is equipped with a multi-function control panel, allowing users to set timers, adjust heat settings, and select operation modes according to their specific preferences. This model is particularly popular among those looking for a temporary heating solution without compromising on performance.

In conclusion, Desa CCL3924NT, CGD3930NT, CY3124N, and CY2718N offer diverse features, advanced technologies, and unique characteristics that cater to various heating requirements. Their commitment to efficiency and user comfort makes them excellent choices for anyone in need of effective heating solutions.
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