Desa CGD3930NT, CCL3924NT Service Hints, Technical Service, Replacement Parts, Specifications

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OWNER’S MANUAL

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

heater will not produce specified heat

When Gas Quality Is Bad

pilot will not stay lit

burners will produce flames and soot

heater will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.

TECHNICAL

SERVICE

You may have further questions about in- stallation, operation, or troubleshooting.

If so, contact DESA International’s Techni- cal Service Department at 1-800-DESA LOG (1-800-337-2564).

You can also visit DESA International’s Technical Services web site at

www.desatech.com.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page

26)or call DESA International’s Technical Service Department at 1-800-DESA LOG (1-800-337-2564) for referral information.

SPECIFICATIONS

DUAL BURNER YELLOW FLAME AND PREMIUM AGED SPLIT OAK MODELS

 

18" Model

24" Models

30" Models

Btu (Variable)

16,000/30,000

20,000/39,000

20,000/39,0000

Type Gas

Natural Gas Only

Natural Gas Only

Natural Gas

Only

 

 

 

Ignition

Piezo

Piezo

Piezo

Manifold Pressure

3.5" W.C.

3.5" W.C.

3.5" W.C.

Inlet Gas

 

 

 

Pressure (in. of water)

 

 

 

Maximum

10.5"

10.5"

10.5"

Minimum*

5"

5"

5"

Shipping Weight

36 lbs.

38 lbs.

40 lbs.

* For the purpose of input adjustment

SINGLE BURNER MOUNTAIN OAK MODELS

 

18" Model

24" Model

Btu (Variable)

16,000/27,000

16,000/31,500

Type Gas

Natural Gas Only

Natural Gas Only

Ignition

Piezo

Piezo

Manifold Pressure

3.5" W.C.

3.5" W.C.

Inlet Gas

 

 

Pressure (in. of water)

 

 

Maximum

10.5"

10.5"

Minimum*

5"

5"

Shipping Weight

38 lbs.

40 lbs.

* For the purpose of input adjustment

When calling DESA International, have ready

your name

your address

model number of your heater

how heater was malfunctioning

type of gas used (propane or natural gas)

purchase date

Usually, we will ask you to return the defec- tive part to the factory.

PARTS NOT UNDER

WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 26) or call DESA International’s Parts Department at 1-800-972-7879 for referral information.

When calling DESA International, have ready

model number of your heater

the replacement part number

104340

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualPatent Pending VENT-FREE Natural GAS LOG Heater Safety InformationProduct Identification Product FeaturesLocal Codes UnpackingAIR for Combustion and Ventilation Safety PilotPiezo Ignition System Providing Adequate VentilationDetermining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Installation InstallationCheck GAS Type Minimum Wall and Ceiling Clearances see FigureIf Using Mantel If Not Using MantelMinimum Noncombustible Material Clearances Mantel Clearances Determining Minimum Mantel Clearance When Using a HoodFloor Clearances Determining Minimum Mantel ClearanceChimney Installing Damper Clamp Accessory for Vented OperationHeight ft Flue Opening sq. ins Installation Items Needed Installing Heater Base AssemblyGas Connection Connecting to GAS SupplyPressure Testing Heater Gas Connections Pressure Testing Gas Supply Piping systemChecking GAS Connections Test Pressures In Excess Of 1/2 PsigDual Burner Yellow Flame Models Installing LogsDual Burner Premium Aged Split Oak Models Installing Middle Log #1Single Burner Mountain Oak Models Installing Back LogOperating Heater For Your Safety Read Before LightingLighting Instructions Variable Control Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Shutting Off HeaterThermostat Control Operation Inspecting BurnersPilot Flame Pattern Cleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning and MaintenanceBurner Primary AIR Holes Main BurnerObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at top TopFor Masonry and Factory- built Metal Fireplace Optional Positioning of Thermostat Sensing BulbTechnical Service Service HintsReplacement Parts SpecificationsParts Central Fireplace Hood AccessoriesBlack GA6050 Brass GA6052 Antique Brass GA6053 Damper Clamp GA6080 Not ShownIllustrated Parts Breakdown CGD3018N CGD3924N CGD3930N Parts ListThermostatically-Controlled Premium Aged Split Oak Models CGB3924NT CGB3930NTCGB3924NT CGB3930NT CGD3018NT CGD3924NT CGD3930NT CGD3018NT CGD3924NT CGD3930NT Variable Manually-Controlled Mountain Oak Models CY2718N CY3124N Warranty Information

CY2718N, CY3124N, CGD3930NT, CCL3924NT specifications

Desa CCL3924NT, CGD3930NT, CY3124N, and CY2718N are innovative heating appliances designed to enhance comfort while promoting energy efficiency. Each model has its unique features and technologies that cater to diverse heating needs in residential and commercial settings.

The Desa CCL3924NT is a powerful, gas-fired heater that boasts an efficient heating capacity. This model is particularly favored for its ability to deliver warmth quickly, thanks to its advanced combustion technology that ensures optimal fuel usage. The CCL3924NT incorporates a user-friendly digital thermostat, enabling precise temperature control, which not only enhances comfort but also contributes to energy savings. Additionally, the unit has a sleek design, making it a versatile choice for various interior styles.

Next, the CGD3930NT represents a robust and efficient design optimized for large spaces. Equipped with a high output capability and an adjustable burner, it allows for customizable heating solutions. One of its notable features is the built-in safety mechanisms that include an automatic shut-off in case of overheating, ensuring peace of mind for users. The CGD3930NT is easy to install and maintain, further reinforcing its reputation as a reliable heating solution.

The CY3124N model stands out for its advanced technologies such as infrared heating. This model utilizes infrared technology to provide direct heat to objects and people rather than just warming the air, resulting in immediate comfort. The CY3124N is compact, making it an ideal choice for smaller rooms or spaces needing supplementary heating. Its energy-efficient operation helps reduce utility costs while promoting an environmentally friendly heating solution.

Lastly, the CY2718N is known for its flexibility and versatility. This model combines both portability and efficiency, featuring wheels for easy movement from room to room. The CY2718N is equipped with a multi-function control panel, allowing users to set timers, adjust heat settings, and select operation modes according to their specific preferences. This model is particularly popular among those looking for a temporary heating solution without compromising on performance.

In conclusion, Desa CCL3924NT, CGD3930NT, CY3124N, and CY2718N offer diverse features, advanced technologies, and unique characteristics that cater to various heating requirements. Their commitment to efficiency and user comfort makes them excellent choices for anyone in need of effective heating solutions.