Desa CY2718N, CCL3924NT, CGD3930NT, CY3124N Top, Gas leak. See Warning statement at top

Page 23

OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise just after burner is lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

 

 

spray, glues, cleaners, chemicals, new

 

 

carpet, etc. (See IMPORTANT state-

 

 

ment above)

 

2.

Gas leak. See Warning statement at

 

 

top of page

1.Open window and ventilate room. Stop using odor causing products while heater is running

2.Locate and correct all leaks (see Check- ing Gas Connections, page 13)

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

 

2.

Low line pressure

 

3.

ODS/pilot is partially clogged

1.Open window and/or door for ventilation

2.Contact local natural gas company

3.Clean ODS/pilot (see Cleaning and Maintenance, page 20)

Gas odor even when control knob is in OFF position

1.Gas leak. See Warning statement at top of page

2.Control valve defective

1.Locate and correct all leaks (see Check- ing Gas Connections, page 13)

2.Replace control valve

Gas odor during combustion

1.

Foreign matter between control valve

 

 

and burner

 

2.

Gas leak. See Warning statement at

 

 

top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 13)

Logs set cycles to pilot, but room tempera- ture drops to a lower than ideal level before log set comes back on

1.Thermostat sensing bulb needs to be re- positioned

1.Reposition thermostat sensing bulb (see instructions for Optional Positioning of Thermostat Sensing Bulb, page 24

www.desatech.com

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Contents Patent Pending OWNER’S Operation and Installation ManualWhat to do if YOU Smell GAS VENT-FREE Natural GAS LOG Heater Safety InformationUnpacking Product FeaturesProduct Identification Local CodesProviding Adequate Ventilation Safety PilotAIR for Combustion and Ventilation Piezo Ignition SystemDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Minimum Wall and Ceiling Clearances see Figure InstallationInstallation Check GAS TypeMinimum Noncombustible Material Clearances If Not Using MantelIf Using Mantel Determining Minimum Mantel Clearance Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Floor ClearancesHeight ft Flue Opening sq. ins Installing Damper Clamp Accessory for Vented OperationChimney Installation Items Needed Installing Heater Base AssemblyGas Connection Connecting to GAS SupplyTest Pressures In Excess Of 1/2 Psig Pressure Testing Gas Supply Piping systemPressure Testing Heater Gas Connections Checking GAS ConnectionsDual Burner Yellow Flame Models Installing LogsDual Burner Premium Aged Split Oak Models Installing Middle Log #1Single Burner Mountain Oak Models Installing Back LogLighting Instructions For Your Safety Read Before LightingOperating Heater Shutting Off Heater Manual Lighting ProcedureVariable Control Operation To Turn OFF GAS To AppliancePilot Flame Pattern Inspecting BurnersThermostat Control Operation Main Burner Cleaning and MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Burner Primary AIR HolesObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at top TopFor Masonry and Factory- built Metal Fireplace Optional Positioning of Thermostat Sensing BulbSpecifications Service HintsTechnical Service Replacement PartsParts Central Damper Clamp GA6080 Not Shown AccessoriesFireplace Hood Black GA6050 Brass GA6052 Antique Brass GA6053Illustrated Parts Breakdown CGD3018N CGD3924N CGD3930N Parts ListThermostatically-Controlled Premium Aged Split Oak Models CGB3924NT CGB3930NTCGB3924NT CGB3930NT CGD3018NT CGD3924NT CGD3930NT CGD3018NT CGD3924NT CGD3930NT Variable Manually-Controlled Mountain Oak Models CY2718N CY3124N Warranty Information

CY2718N, CY3124N, CGD3930NT, CCL3924NT specifications

Desa CCL3924NT, CGD3930NT, CY3124N, and CY2718N are innovative heating appliances designed to enhance comfort while promoting energy efficiency. Each model has its unique features and technologies that cater to diverse heating needs in residential and commercial settings.

The Desa CCL3924NT is a powerful, gas-fired heater that boasts an efficient heating capacity. This model is particularly favored for its ability to deliver warmth quickly, thanks to its advanced combustion technology that ensures optimal fuel usage. The CCL3924NT incorporates a user-friendly digital thermostat, enabling precise temperature control, which not only enhances comfort but also contributes to energy savings. Additionally, the unit has a sleek design, making it a versatile choice for various interior styles.

Next, the CGD3930NT represents a robust and efficient design optimized for large spaces. Equipped with a high output capability and an adjustable burner, it allows for customizable heating solutions. One of its notable features is the built-in safety mechanisms that include an automatic shut-off in case of overheating, ensuring peace of mind for users. The CGD3930NT is easy to install and maintain, further reinforcing its reputation as a reliable heating solution.

The CY3124N model stands out for its advanced technologies such as infrared heating. This model utilizes infrared technology to provide direct heat to objects and people rather than just warming the air, resulting in immediate comfort. The CY3124N is compact, making it an ideal choice for smaller rooms or spaces needing supplementary heating. Its energy-efficient operation helps reduce utility costs while promoting an environmentally friendly heating solution.

Lastly, the CY2718N is known for its flexibility and versatility. This model combines both portability and efficiency, featuring wheels for easy movement from room to room. The CY2718N is equipped with a multi-function control panel, allowing users to set timers, adjust heat settings, and select operation modes according to their specific preferences. This model is particularly popular among those looking for a temporary heating solution without compromising on performance.

In conclusion, Desa CCL3924NT, CGD3930NT, CY3124N, and CY2718N offer diverse features, advanced technologies, and unique characteristics that cater to various heating requirements. Their commitment to efficiency and user comfort makes them excellent choices for anyone in need of effective heating solutions.