Desa VP1600ITB, VP2200ITB Troubleshooting, Observed Problem Possible Cause Remedy

Page 15

OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed in, there is no

1.

Ignitor electrode positioned wrong

1.

Replace ignitor

spark at ODS/pilot

2.

Ignitor electrode broken

2.

Replace ignitor

 

3.

Ignitor electrode not connected to igni-

3.

Reconnect ignitor cable

 

 

tor cable

 

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry.

 

5.

Broken ignitor cable

5.

Replace ignitor cable

 

6.

Bad piezo ignitor

6.

Replace control valve (piezo is part of

 

 

 

 

control valve)

 

7.

Piezo ignitor nut is loose

7.

Tighten nut holding piezo ignitor. Nut

 

 

 

 

is located inside heater cabinet at top

 

 

 

 

 

When ignitor button is pressed in, there is a

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at ODS/Pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

2.

Control knob not pressed in while press-

2.

Press in control knob while pressing igni-

 

 

ing ignitor button (non-thermostat mod-

 

tor button (non-thermostat models only).

 

 

els only)

 

Press in thermostat control knob while

 

 

Thermostat control knob not pressed in

 

turning to PILOT/IGN position (thermo-

 

 

(thermostat models only)

 

stat models only)

 

3.

Air in gas lines when installed

3.

Continue holding down control knob. Re-

 

 

 

 

peat igniting operation until air is removed

 

4.

Depleted gas supply

4.

Contact local propane/LP gas company

 

5.

ODS/pilot is clogged

5.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 14) or replace ODS/

 

 

 

 

pilot assembly

 

6.

Gas regulator setting is not correct

6.

Replace gas regulator

 

7.

Thermostat control knob is not in pilot

7.

Turn thermostat control knob to pilot

 

 

position (thermostat models only)

 

position

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

4.

Thermocouple connection loose at con-

4.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local propane/LP gas com-

 

 

which allows thermocouple to cool,

 

pany

 

 

causing pilot flame to go out. This prob-

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

the following:

 

Maintenance, page 14) or replace ODS/

 

 

A) Low gas pressure

 

pilot assembly

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Control valve damaged

7.

Replace control valve

 

8.

Safety interlock system has been trig-

8.

Wait one minute for safety interlock sys-

 

 

gered (thermostat models only)

 

tem to reset. Repeat ignition operation

www.desatech.com

Continued

 

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Image 15
Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualVENT-FREE PROPANE/LP GAS Heater Safety InformationUnpacking Product FeaturesProduct Identification Local CodesConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionAIR for Combustion Ventilation Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Check GAS Type InstallationInstallation Items Locating HeaterThermostat Sensing Bulb Installing Heater to WallInstalling Bottom Mounting Screws Attaching Mounting Bracket To WallPlacing Heater On Mounting Bracket Typical Inlet Pipe Diameters Connecting to GAS SupplyPressure Testing Gas Supply Piping System Pressure Testing Heater Gas ConnectionsChecking GAS Connections For Your Safety Read Before Lighting Operating HeaterLighting Instructions Thermostat Operation Manual Lighting ProcedureTo Select Heating Level To Turn OFF GAS To ApplianceInspecting Burner Cleaning and MaintenanceObserved Problem Possible Cause Remedy TroubleshootingVice person Gas leak. See Warning statement at Illustrated Parts Breakdown VP1600ITB Parts ListVP2200ITB Control Position Label Service Hints SpecificationsReplacement Parts Technical ServiceModel VP1600ITB GA4000B Model VP2200ITB GA4010B AccessoriesEquipment Shutoff Valve GA5010 Floor Mounting StandWarranty Information

VP1600ITB, VP2200ITB specifications

The Desa VP2200ITB and VP1600ITB are advanced portable heaters designed for efficient heating solutions in a variety of settings. Both models showcase innovative features and technologies that make them standout choices for residential and commercial use.

The VP2200ITB is a powerful unit designed to provide substantial heating output, making it suitable for larger spaces. With a robust heating capacity, it ensures rapid warmth in cold conditions. On the other hand, the VP1600ITB is a slightly smaller model, ideal for medium-sized rooms or personal areas. This makes both units versatile, catering to different space heating needs.

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Both the VP2200ITB and VP1600ITB incorporate advanced safety technologies. These include a tip-over switch that automatically shuts off the heater if it is knocked over, and an overheat protection feature that prevents the unit from reaching unsafe temperatures. These safety mechanisms make them suitable for use in homes with children or pets.

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