Desa VN30BT, VP30BT, VP20BT, VN20BT Troubleshooting, Observed Problem Possible Cause Remedy

Page 18

TROUBLESHOOTING

WARNING:Turnoffandunplugheaterandletcoolbeforeservicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode positioned

1.

Replace pilot assembly

there is no spark at ODS/pilot

 

wrong

2.

Replace pilot assembly

 

2.

Ignitor electrode broken

 

3.

Ignitor electrode not con-

3.

Reconnect ignitor cable

 

 

nected to ignitor cable

4.

Free ignitor cable if pinched

 

4.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

5.

Broken ignitor cable

5.

Replace ignitor cable

 

6.

Bad piezo ignitor

6.

Replace piezo ignitor

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when in-

4.

Continue holding down con-

 

 

stalled

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (propane/

 

eration until air is removed

 

5.

Contact local propane/LP gas

 

 

LP gas only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Clean-

 

 

 

 

ing and Maintenance, page

 

 

 

 

16) or replace ODS/pilot as-

 

7.

Gas regulator setting is not

 

sembly

 

7.

Replace gas regulator

 

 

correct

 

 

18

www.desatech.com

107886-01J

Image 18
Contents What to do if YOU Smell GAS Table of Contents Safety Information Product Features Local CodesUnpacking Unusually Tight Construction AIR for Combustion VentilationProviding Adequate Ventilation Confined and Unconfined SpaceDetermining FRESH-AIR Flow for Heater Location Determining if You Have a Confined or Unconfined SpaceCheck GAS Type InstallationVentilation AIR Ventilation Air From Inside BuildingInstallation Items Locating HeaterInstalling Heater to Wall Thermostat Sensing BulbInstalling Bottom Mounting Screws Attaching To Wall Anchor MethodPlacing Heater On Mounting Bracket Mounting Heater to Floor Connecting to GAS SupplyMounting Base Feet to Floor Where required by local code Mounting Base Feet to HeaterChecking GAS Connections VN30BT, VP30BT 1/2 or greaterPressure Testing Heater GAS Connections Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPaFor Your Safety Read Before Lighting Operating HeaterLighting Instructions Inspecting Heater Burner Pilot AIR Inlet Cleaning MaintenanceODS/PILOT and Burner CabinetTechnical Service SpecificationsService Hints Service PublicationsTroubleshooting Observed Problem Possible Cause RemedySee Cleaning and Mainte Gas leak. See Warning Statement aboveReplacement Parts AccessoriesIllustrated Parts Breakdown Models VN20BT, VP20BT VN30BT, VP30BTParts List NJF 8CWarranty Information Keep this WarrantyLimited Warranty VENT-FREE Residential GAS Heaters