Symptom | Checklist | |
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"Filter inspection | ffUse POWERbot after turning off the emergency switch and then turning | |
indicator" is on even after | ||
it back on. | ||
the dustbin has been | ||
ffEmpty the dustbin again and | ||
emptied. | ||
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| ffDust sensor mode is on. | |
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POWERbot moves around | through a dusty area, it moves around that area to focus on cleaning. | |
ffPOWERbot moves around an area and the "DUST" is on the display | ||
at the same place. | panel even though there's no dust at the surrounding area. | |
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| and then remove them. | |
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| ffCheck if the docking station is installed near a narrow passage or door, | |
POWERbot does not | and reinstall it in the other areas. | |
clean a certain area. | ||
| POWERbot cannot pass through the passage or doorsill. | |
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The battery usage time | ffCheck if you're using manganese drycell batteries and replace the | |
of the Virtual guard is too | ||
batteries with new ones. (2 type D (LR20) batteries) | ||
short. | ||
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I have installed the |
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Samsung Smart Home | ffYou can use the product after connecting the wireless router and the | |
app, but, the POWERbot | POWERbot through | |
fails to be connected. |
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I fail to log into the | ffCheck your ID and password on the screen of the Samsung account. | |
Samsung account. | ||
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There appears a message | ffYou may have failed temporarily due to the distance from the wireless | |
saying there is a failure | ||
router or other obstacles. Please try again after a while. | ||
during | ||
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The products do not | ffTurn off the Samsung Smart Home app and then run it again, or | |
work even though the | ||
disconnect the smart phone from the wireless router and then connect it | ||
smart phone is normally | ||
again. Or turn off the power supply of the POWERbot, turn it on, wait for | ||
connected to the | ||
a minute or longer, and then run the Smart Home app again. | ||
POWERbot. | ||
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The functions of the | ffCheck if the Smart control blocking function of the POWERbot is set. | |
Samsung Smart Home | ||
(When the Smart control is locked, the | ||
App do not work. | ||
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