Samsung VR20K9350WK/ML manual Troubleshooting, Process

Troubleshooting

Symptom	Checklist
	ffCheck if the emergency switch is on.
	ffCheck if all the icons are displayed on display panel.
The POWERbot is not	ffCheck if the battery of POWERbot is depleted.
	–– When "Lo" is displayed, carry POWERbot to the docking station to
working at all.
	charge it.
	ffReplace the batteries (AAA type) when the remote controller is not
	working.
	ffWhen "Lo" is displayed on the display panel, carry POWERbot to the
The POWERbot is	docking station to charge it.
	ffWhen POWERbot is stuck by the obstacles such as cord, threshold etc,
stopped during cleaning
	pick it up to remove it from the obstacle.
process.
	–– If any fabrics or strings are caught in the drive wheel, turn off the
	emergency switch and remove the fabrics or strings before using it again.
	fIf the "Filter inspection indicator" is on, turn off the emergency switch and
	clean the dustbin.
	ffWhen there's too much dust in the dustbin, suction power may get
Suction power is weak.	weakened. Turn off the emergency switch and empty the dustbin.
	fIf the intake (on bottom of POWERbot) is blocked by foreign matters,
	turn off the emergency switch and remove foreign matter from the intake.
	ffWhen noise suddenly increase, turn off the emergency switch and empty
	the dustbin.
	ffCheck if there's power failure or whether the power plug is unplugged.
The POWERbot cannot	ffRemove any obstacles around the docking station that may disturb
	POWERbot from returning to the docking station.
find the docking station.
	ffWhen there's foreign matters on the charge pins that affects charging,
	clean the foreign matter.
The POWERbot passes	fIf the batteries are depleted, replace them. (2 type D (LR20) batteries)
through the Virtual guard.	fIf the lamp is off, check if the Virtual guard is turned off and turn it on.
	ffCheck if the docking station is installed along the grain of wooden floors
	or tiles.
The POWERbot suddenly	ffIt may clean in diagonal direction for moving to another area in shortest
cleans diagonally.	route, or it made contact with any obstacles in that angle, or if it was
	charged at the charged at an angle, or grain of the wooden/tile floor is in
	that direction.
	fIf you point the red light directly on POWERbot, it may not move to
Point cleaning is not	desired direction.
	–– Point the red light on the floor within 39 in (1 m) around POWERbot.
working.
	✻✻Do not use the point cleaning under direct sunlight, bright light or on
	dark floors.

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