Maintenance and Troubleshooting

Table 5-1. Troubleshooting Chart (continued)

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

Picture is okay, but there is no

Audio output is muted.

• Press the MUTE button on

sound.

 

 

 

the remote control.

 

• Volume setting is too low.

• Turn up the volume.

 

Source component is

• Check audio connections to

 

 

connected incorrectly or

 

source component.

 

 

not at all.

 

 

 

Speakers are connected

Check speaker connections

 

 

incorrectly or not at all.

 

(Figure 3-7).

 

Audio settings are

Check the following

 

 

incorrect.

 

settings: Speaker (page 34)

 

 

 

 

and HDMI Audio (page 37).

 

 

 

 

For HDMI audio souces,

ensure that the audio output format is “PCM” (refer to the manual for the source component).

Image is too bright and/or lacks definition in the bright areas of the image.

• Contrast is set too high.

• Lower the contrast setting.

Image appears “washed out” and/or dark areas appear too bright.

• Brightness is set too high.

• Lower the brightness

 

setting.

Colors in the image are swapped; for example, reds appear blue or vice versa.

RGB-HD images appear “noisy.”

The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the DView.

Clock and Phase settings need adjustment.

Ensure that the source outputs are connected to the correct DView input.

Manually adjust Clock and Phase settings, or perform an Auto-Adjust (refer to PC Mode Adjust on page 34).

“Invalid mode” appears on-screen.

The image is too large or too small.

The resolution and frequency of the video card in the computer are not compatible with the DView.

Image size needs adjusting.

Select a compatible resolution and vertical frequency (refer to

Computer Signal Compatibility on page 57).

Adjust the image size (refer to PC Mode Adjust on page 34).

46

Vidikron VL-52 and VL-57 Installation/Operation Manual

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Vidikron VL 52 operation manual Maintenance and Troubleshooting