Samsung RF60J9000SG/ML, RF60J9000SL/ML manual Troubleshooting

Troubleshooting

PROBLEM	SOLUTION
The refrigerator	• Check if the power plug is properly connected.
does not work at	• Check if the set temperature on the digital display is warmer than the
all or it does not	freezer or fridge inner temperature.
chill sufficiently.	If it is, set the freezer or fridge to a colder temperature.
	• Is the refrigerator in direct sunlight or located near a heat source?
	If so, it may not be able to cool sufficiently.
	Install it in a location that is out of direct sunlight and not near a heat
	source.
	• Is the back of the refrigerator too close to the wall, preventing proper
	ventilation? If so, it may not be able to cool sufficiently.
	Keep it an appropriate distance from the wall.
	• Is there too much food inside so that the food is blocking the outlet vent?
	To keep the refrigerator at a suitable temperature, do not fill the refrigerator
	with too much food.
The food in the	• Check if the set temperature on the digital display is too low.
fridge is frozen.	If so, raise the set temperature inside the refrigerator.
	• Is the temperature in the room too low? Set the refrigerator warmer.
	• Did you store food with a high moisture content in the coldest part of the
	refrigerator or near the cooling outlet vent?
	Try moving those items to the other shelves in the fridge instead of
	keeping them in the colder areas or bins.
You hear unusual	• Check if the refrigerator is level and stable.
noise or sounds.	• Is the back of the refrigerator too close to the wall, preventing proper
	ventilation?
	• Was anything dropped behind or under the refrigerator?
	• If you hear a “ticking” sound from inside the refrigerator, this is normal.
	It occurs because various parts contract or expand in response to
	temperature changes in the refrigerator interior.
	• If it sounds as if something is hitting something else inside the refrigerator,
	this is normal.
	The sound is caused by the compressor operating at high capacity.
The cabinet-door	• Some heat is normal as anti-condensators are installed in the vertical
sealing area of the	hinged section of the refrigerator to prevent condensation.
appliance is hot	• Is the refrigerator door ajar?
and condensation	Condensation can occur when you leave the door open for a long time.
is occurring.
You can hear water	• This is normal.
bubbling in the	The bubbling comes from refrigerant circulating through the refrigerator.
refrigerator.

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DA68-03194J-04.indb 34 2017. 7. 24.

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