Troubleshooting

	PROBLEM	SOLUTION

	The Refrigerator does not	• Check that the power plug is properly connected.
	work at all or it does not	• Is the temperature control on the display panel set to the correct
	chill sufficiently.	temperature? Try setting it to a lower temperature.
		• Is the Refrigerator in direct sunlight or located near a heat source?
		• Is the back of the Refrigerator too close to the wall and therefore keeping
		air from circulating?

	The food in the	• Is the temperature control on the display set to the correct temperature?
	Refrigerator is frozen.
	Refrigerator is frozen.	Try setting it to a warmer temperature.
		• Is the temperature in the room too low?
		• Did you store the food with high water content in the coldest part of the
		Refrigerator? Try moving those items into the body of the Refrigerator
		instead of keeping them in the Cool Select Pantry™.

	You hear unusual noise or	• Check that the Refrigerator is level and stable.
	sounds.	• Is the back of the Refrigerator too close to the wall and therefore keeping
		air from circulating?
		• Was anything dropped behind or under the Refrigerator?
		• A “ticking” sound is heard from inside the Refrigerator. It is normal and
		occurs because various accessories are contracting or expanding
		according to the temperature of the Refrigerator interior.
	The front corners and	• Some heat is normal as anti-condensators are installed in the vertical
	vertical hinged section
	of the appliance are hot	hinged section of the Refrigerator to prevent condensation.
	and condensation is	• Is the Refrigerator door ajar? Condensation can occur when you leave
	occurring.	the door open for a long time.

	Ice is not dispensing.	• Did you wait for 12 hours after installation of the water supply line before
		making ice?
		• Is the water line connected and the shut-off valve opened?
		• Did you manually stop the ice making function?
		• Is the Freezer temperature too warm? Try setting the Freezer temperature
		lower.
	You can hear water	• This is normal. The bubbling comes from the refregerant circulating
	bubbling in the
	Refrigerator.	throughout the tubing within the refrigerator.

	There is a bad smell in the	• Check for spoiled food.
	Refrigerator.	• Foods with strong odors(for example, fish) should be tightly covered.
		• Clean out your Freezer periodically and throw away any spoiled or
		suspicious food.
	Frost forms on the walls	• Is the air vent blocked? Remove any obstructions so air can circulate
	of the Freezer.	freely.
		• Allow sufficient space between the foods stored for efficient air
		circulation.
		• Is the Freezer drawer closed properly?
	Water dispenser is not	• Is the water line connected and the shut-off valve opened?
	functioning.
	functioning.	• Has the water supply line tubing been crushed or kinked? Make sure the

		tubing is free and clear of any obstruction.
		• Is the water tank frozen because the Refrigerator temperature is too low?
		Try selecting a warmer setting on the main display panel.

32_ Troubleshooting

DA99-01623N-EN.indd 32	2011.4.27 10:45:11	AM

Troubleshooting

PROBLEM

SOLUTION