Samsung LV32F390FIXXRU manual Troubleshooting, Sleep Timer Menu → System → Time → Sleep Timer

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Other Information

Troubleshooting

If the product seems to have a problem, first review this list of possible problems and solution. If none of the troubleshooting tips apply, visit www.samsung.com

Issues

Solutions and Explanations

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to

 

disable some of its energy efficient features such as the Energy Saving feature.

 

Follow the steps below with your remote to turn these features off or on.

 

●●

Energy Saving: MENU System Eco Solution Energy Saving

 

 

Component Connections /

If you find that the colour on your Samsung television’s screen is not correct or black

Screen Colour

and white, first run a Self Diagnosis on the product to make sure there are no device

 

issues.

 

●●

Self Diagnosis: MENU Support Self Diagnosis Picture Test

 

If the problem does not appear in the Picture test, make sure:

 

●●

Your connections are all consistent. For example, if you’ve used the AV In jack on

 

 

your product, make sure you have used the AV Out jack on your video source.

 

●●

You have connected to your devices to the correct jacks. For example, if you use

 

 

the Component jacks, labeled Pb, Pr, and Y, to connect your product and video

 

 

source, make sure you have connected the blue Pb jack on the video source to

 

 

the blue Pb jack on the product, the red Pr jack on the source to the red Pr jack on

 

 

the product.

Screen Brightness

If you find that the colours on your Samsung product are correct but just a little too

 

dark or bright, try adjusting the following settings in the Picture option in the Main

 

menu:

 

●●

Backlight, Contrast, Brightness, Sharpness, Colour, Tint (G/R) and so on. Go in to

 

 

Picture” on user Menu then try adjusting options mentioned above.

Unwanted Powering Off

If your Samsung product appears to turn off by itself, there may be an issue with

 

either your Timer settings or your Eco friendly No Signal Power Off feature.

 

First make sure Sleep Timer is not accidentally set. The Sleep Timer turns off the

 

product automatically after a certain period of time has passed.

 

●●

Sleep Timer: MENU System Time Sleep Timer

 

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or

 

Auto Power Off feature.

 

●●

No Signal Power Off: MENU System Eco Solution No Signal Power Off

 

●●

Auto Power Off: MENU System Eco Solution Auto Power Off

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Contents Series Digital TV notice May speed up the burnout processCheck the Symbol Power Related Plug the power plug in firmlyOtherwise, it may result in electric shock or fire Due to overheating of the wallInstallation Related Wall mountProblem with the product or Install the product on a flatMay result in damage to Product or injuryCleaning Related Electric shock or a problemEnter the product With the productUsage Related Or electric shockIf the product needs to be Contact a service centre Problem with the productElectric shock or fire Cord or aerial cableYou may be injured If the product is tiltedExcessively, the product may Fall and this may resultAvoid using the product Outdoors where it can beAlways keep power adaptor in well-ventilated area ResultProviding Proper Ventilation for Your Product Other WarningsAccessories and Cables Input Cables Sold Separately Installing the Stand Using the Control Panel Standby modeSetup Standard Remote Control Buttons Installing batteries Battery size AAA SignsHow to Navigate Menus How to Operate the Main Menu OSD On Screen DisplayMain menu options appear on the screen Picture, Sound, Broadcasting, Applications, System, SupportConnecting the Power Picture may vary depending on the modelConnecting to AV Devices Blu-ray Players, DVD Players, etc Request an upgradeAudio cables OccurSharing Mobile Device Screens On the Displayer Video Cable Connecting to Audio Devices Using a Headphone Cable ConnectionConnecting to a PC Using the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input MACHow to Use Edit Name Changing the Input SourceSource InformationCorrect posture to use the product Changing the Preset Picture Mode Picture ModeAdjusting Picture Settings Changing the Picture Size Picture SizePicture Size Menu → Picture → Picture SizeNot available in HDMI, Component, and HDMI/DVI mode Picture Sizes available by Input SourceScreen Size 169 / Wide Zoom / Zoom Auto Adjustment PC Screen AdjustmentUsing Your Product as a Computer PC Display Calibrating the Screen DisplayPicture In Picture PIP Advanced Settings Menu → Picture → Advanced SettingsChanging the Picture Options Adjust the picture for optimum quality Picture OptionsMenu → Picture → Picture Options Colour Tone Cool / Standard / Warm1 / Warm2Changing the Preset Sound Mode Reset PictureSound Mode Picture OffAdjusting Sound Settings Available only when the Sound Mode is set to StandardSound Effect Menu → Sound → Sound EffectSpeaker Settings Additional SettingsReset Sound Selecting the Sound ModetAuto Tuning Memorising ChannelsAerial Country AreaManual Tuning Menu → Broadcasting → Channel Settings → Manual TuningDigital Channel Tuning Analogue Channel TuningUsing the Info button Now & Next guide Using the Channel MenuChannel List Change ChannelsChange the Broadcast Signal Using Channel ViewGuide Change the Channel ListUsing the Schedule Viewing It is available when you select Once in RepeatSchedule Manager Menu → Broadcasting → Schedule ManagerCancel a Schedule Viewing Edit Timer ListDigital Channel Schedule Viewing Analogue Channel Schedule ViewingEdit Channel Remove channelsRename Analogue Channels Edit Favourites tAdd Channels Remove ChannelsRename a Favourites Channel List Rearrange the Favourites Channels ListOther Features Fine TuneTransfer Channel List Delete CAM Operator ProfileAudio Options Teletext LanguageCommon Interface Menu → Broadcasting → Common InterfaceCard Turn it Off if you do not want to use itSetting the Time Sleep TimerTime Menu → System → TimeOn Timer Off TimerYou must set the clock before you can use the Off Timer Cmark indicates days you’ve selectedEconomical Solutions Eco SolutionAuto Protection Time How to watch a restricted programme or movie Blocking ProgrammesProgramme Rating Lock Change PINMenu Language GeneralAnynet+ HDMI-CEC DivX Video On DemandMenu → System → Anynet+ HDMI-CEC Menu → System → DivX Video On DemandSupport Menu Self DiagnosisSoftware Update Use ModeUpgrading to the Latest Version Contact SamsungConnecting a USB Device ApplicationApplication Menu Source ListDisconnecting a USB Device Media PlayPlaying the selected files Menu → Applications → Media PlayVideo Playback Video PlaybackAdditional Video Playback Settings Photo Playback Slide ShowPlaylist Creation Opening a Different FileAdditional Photo Playback Settings Mini PlayerCurrent video Additional Music Playback Settings Sports Mode tMusic playback Music ScanningFreeSync is only available in Hdmi mode Off Disable FreeSyncFreeSync This function is not available on certain modelsHow do you enable FreeSync? Following contents are just for reference as an exampleModels in the Graphic Cards list supports FreeSync AMD Radeon R9 300 Series AMD Radeon R9 Fury AMD Radeon R7 Anynet+ HDMI-CEC Setting up Anynet+ HDMI-CEC Anynet+ HDMI-CEC MenuDepending on the device, this menu may not be available Anynet+ HDMI-CECSwitching between Anynet+ Devices Troubleshooting Energy Saving Menu → System → Eco Solution → Energy SavingSleep Timer Menu → System → Time → Sleep Timer Auto Power Off featureBroadcasting → Auto Tuning Mode Not SupportedFor a channel that is broadcasting true HD content Solution → Energy Saving → Reset PictureBrightness / Sharpness Connected to your product using an Hdmi cable Power cable→ Setup and wait for all available channels to be stored There is no sound orMenu → System → Setup We recommend using cables with 90 degree connectorsOr HDMI2 source Models onlyAnynet+ HDMI-CEC is set to On. System → Anynet+ HDMI-CEC Search Anynet+ devices again Product with an Hdmi cableSome Hdmi cables may not support Anynet+ functions Cable has been disconnected, please repeat the device scanSupported image resolutions Supported Subtitle and Media Play file formatsSubtitle ExternalSupported music file formats Video CodecOther Restriction Video DecodersAudio Decoders Analogue Channel Teletext Feature Typical TeletextPreparing before installing Wall-Mount / Desktop Stand Attaching a Wall Mount/Desktop StandAttaching a Wall Mount / Desktop Stand Other Information Installing the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa Wall mount kit is not supplied, but sold separatelyAnti-theft Kensington Lock To lock the product, follow these stepsStorage and Maintenance Licence Specifications Index 31 O57 P 37 RContact Samsung World Wide
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