Samsung LV32F390FIXXRU manual There is no sound or, Connected to your product using an Hdmi cable

Other Information

Issues	Solutions and Explanations
Sound	First, perform the Sound Test to determine if your product audio is operating
	properly. (Go to MENU → Support → Self Diagnosis → Sound Test).
	If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the	Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc.) connected
sound is too low at maximum	to your product.
volume.
The picture is good but there	If you are using an external device, check the device’s audio output option. (Ex.
is no sound.	You may need to change your cable box’s audio option to HDMI if you have the box
	connected to your product using an HDMI cable.)
	If you are using a DVI to HDMI cable, a separate audio cable is required.
	If your product has a headphone jack, make sure there is nothing plugged into it.
	Reboot the connected device by disconnecting, and then reconnecting device’s
	power cable.
The speakers are making an	Check cable connections. Make sure a video cable is not connected to an audio input.
inappropriate noise.	For aerial or cable connections, check the signal information. A low signal level may
	cause sound distortion.
	Perform the Sound Test feature. (MENU → Support → Self Diagnosis → Sound Test)
RF (Cable / Aerial) Connection
The product is not receiving	Make sure the coaxial cable is connected securely.
all channels.	Please try Setup to add available channels to the channel list. Go to MENU → System
	→ Setup and wait for all available channels to be stored.
	Verify the aerial is positioned correctly.
The picture is distorted:	The compression of video contents may cause picture distortion, especially with fast
macro block error, small	moving pictures such as sports and action movies.
block, dots, pixelisation.	A weak signal can cause picture distortion. This is not a product problem.
Others
Purple/green rolling	Remove the left and right audio connections from the Set-Top box. If the buzzing
horizontal bars and buzzing	stops, this indicates that the Set-Top box has a grounding issue. Replace the
noise from the product	Component video cables with an HDMI connection.
speakers with a Component
cable connection.
The picture won’t display in	HD channels will have black bars on either side of the screen when displaying up
full screen.	scaled SD (4:3) contents.
	Black bars will appear on the top and bottom of the screen when you watch movies
	that have aspect ratios different from your product.
	Adjust the picture size options on your external device or the product to full screen.

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