Napoleon Fireplaces GDS 28-N, GS 28-P, GDS 28-P Symptom Problem Test Solution, Model GS28 only

Page 21

TROUBLE SHOOTING GUIDE 21

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

Pilot will not light.

No spark at pilot burner

- check if pilot can be lit by a match

-check that the wire is connected to the push button ignitor.

-check if the push button ignitor needs tightening.

-replace the wire if the wire insulation is broken or frayed.

-replace the electrode if the ceramic insulator is cracked or broken.

THERMOPILE PILOT

 

- replace the push button ignitor.

BURNER THERMO-

 

COUPLE

Spark gap is incorrect

- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.)

ELECTRODE

 

 

from the electrode tip and the pilot burner. To ensure proper

 

 

electrode location, tighten securing nut (finger tight plus 1/4

 

No gas at the pilot burner

turn).

 

- check that the manual valve is turned on.

-check the pilot orifice for blockage.

-replace the valve.

-call the gas distributor.

Out of propane gas.

- fill the tank.

Pilot goes out when the gas knob is re- leased.

System is not correctly purged. - purge the gas line with the glass door open.

 

Out of propane gas

-

fill the tank.

 

 

 

 

Pilot flame is not large enough

-

turn up the pilot flame.

 

Pilot flame is not engulfing the

-

turn up pilot flame.

thermocouple.

-

replace pilot assembly.

 

 

 

 

 

 

Thermocouple shorting.

-

loosen and tighten thermocouple.

 

 

 

 

-

clean thermocouple and valve connection.

 

 

-

replace thermocouple.

 

 

-

replace valve.

Pilot burning; no gas to main burner; gas knob is on 'HI'; wall switch / thermostat is on.

Faultly thermocouple.

-

replace.

Faulty valve.

-

replace.

 

 

Main burner orifice is plugged.

-

remove stoppage in orifice.

 

 

 

 

 

 

 

 

Faulty thermopile.

-

replace.

 

 

Faulty themostat or switch.

-

connect a jumper wire across the wall switch terminals; if

 

 

 

main burner lights, replace thermostat.

 

 

 

-

disconnect the switch wires & connect a jumper wire across

 

 

 

terminals 1 & 3; if the main burner lights, check the wires for

 

 

 

defects and / or replace wires.

 

 

 

 

Faulty valve.

-

replace.

 

 

 

 

 

 

 

 

Pilot goes out while

 

Gas piping is undersized.

-

turn on all gas appliances and see if pilot flame flutters,

standing; Main burner

 

 

diminishes or extinguishes, especially when main burner ig-

is in 'OFF' position.

 

 

nites. Monitor supply pressure.

 

 

 

 

 

-

check if supply piping size is to code. Correct all undersized

 

 

 

 

 

piping.

Main burner goes out;

 

Pilot flame is not large enough -

turn up pilot flame.

pilot stays on.

 

or not engulfing the thermo- - replace pilot assembly.

 

 

 

 

pile.

 

 

 

 

 

 

 

Thermopile shorting

-

clean thermopile and thermopile connection to valve.

 

 

 

 

 

 

 

 

 

Remote wall switch wire is too

- shorten wire to correct length or wire gauge.

 

 

 

long, too much resistance in

 

 

 

 

 

 

the system

 

 

 

 

 

 

 

Faulty thermostat or switch

- replace

 

 

 

 

MODEL GS28 ONLY:

- test with spill switch bypassed. Replace if defective.

 

 

 

 

Venting is spilling

- check for vent blockage.

W415-0153 / A / 10.29.01

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Contents For Your Safety Table of Contents Conditions and Limitations Napoleon GAS Fireplace Presidents Lifetime Limited WarrantyGeneral Instructions Do not clean glass when hotGeneral Information Care of GLASS, and Plated PartsVenting Lengths and AIR TERMI- NAL Locations GDS28 and GS28Special Installation Example Offset Installation Example40 ft. maximum vertical run length Feet InchesFeet FEET† FEET‡Wall and Ceiling Protection Horizontal Venting Installation Vertical Venting InstallationStove Vent Connection Mobile Home InstallationInstalling B Vent Chimney InstallationVent Adaptations Three Types Chimney Systems MAY be Used with This StoveVent Model GS28 only Installing Flashing and Storm CollarCombustion AIR Adding Vent SECWire Size Do not Kink Flexible ConnectorTion. do not USE Open Flame MAX. LengthLOG Placement Instructions Door Closing and OpeningImpingement and carboning Operating Instructions Damage, personal injury or loss of lifeWhat to do if YOU Smell GAS Maintenance Instructions Lighting InstructionsTo Turn OFF GAS Installation Through the Rear Panel For Model GDS28 Installation Through the FIRE- BOXReplacement blower access gasket is required For Model GS28Venturi Adjustment Pilot Burner AdjustmentReplacement Parts Ordering Replacement PartsGDS28 / GS28 Termination Kits ALL KIT DescriptionAccessories / Options Description Replacement PartsW135-0061 W135-0059 W135-0060 W135-0058Model GS28 only Symptom Problem Test SolutionMODELGDS28ONLY Model GDS28 onlyWolf Steel Fireplace Service History W415-0153 / a

GDS 28-N, GDS 28-P, GS 28-P, GS 28-N specifications

Napoleon Fireplaces has established a reputation for manufacturing high-quality, innovative heating solutions that combine efficiency with elegance. Among their impressive lineup, the GDS 28-P, GS 28-P, GS 28-N, and GDS 28-N models are standout options for homeowners seeking both warmth and style. These gas fireplaces excel in functionality while enhancing the aesthetic appeal of any room.

The GDS 28-P and GDS 28-N models are part of Napoleon’s Direct Vent Gas Fireplace series, designed to provide efficient heating without compromising on style. One of the key features of these units is their advanced heating technology. They utilize a direct vent system that draws fresh air from outside while expelling combustion gases safely outdoors. This ensures improved air quality and boosts energy efficiency, heating spaces effectively without depleting indoor oxygen levels.

Both models are equipped with Napoleon’s patented Clean Face Design, which minimizes the frame’s appearance, allowing for an expansive view of the flames. This feature not only enhances the visual appeal of the fireplace but also allows for customizable media options, including decorative glass, logs, or pebbles, giving homeowners the flexibility to create the ambiance they desire.

The GS 28-P and GS 28-N variants, on the other hand, offer a traditional look with modern efficiency. They boast a user-friendly electronic ignition system, ensuring reliable lighting every time. With adjustable flame settings, users can easily control the heat output, making it possible to create the perfect atmosphere for any occasion.

Moreover, all four models are designed with a high efficiency rating, making them an environmentally responsible choice. They are also equipped with Napoleon's advanced safety features, including a safety screen and automatic shut-off, ensuring peace of mind for families.

Durability is another hallmark of Napoleon fireplaces. Constructed with high-quality materials, these models promise longevity and performance, ensuring they remain a centerpiece in the home for years to come. Additionally, the contemporary designs of the GDS 28-P and GS 28-N, alongside the classic aesthetics of the GS 28-P and GS 28-N, allow them to seamlessly integrate into any decor style.

In summary, the Napoleon GDS 28-P, GS 28-P, GS 28-N, and GDS 28-N gas fireplaces stand out for their innovative technologies, user-friendly features, and classic aesthetics. Whether looking for modern elegance or traditional charm, these fireplaces offer a perfect solution, providing warmth and comfort with unparalleled style.
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