Monessen Hearth EYF24, EYF18 Troubleshooting, Observed Prob Possible Cause Remedy

Page 30

TROUBLESHOOTING

WARNING

WARNING

Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

Note: All troubleshooting items are listed in order of operation.

 

OBSERVED PROB-

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

When ignitor button is

1.

Ignitor electrode positioned wrong.

1

Replace ignitor.

 

pressed, there is no spark

2.

Ignitor electrode is broken.

2.

Replace ignitor.

 

at ODS/pilot.

3.

Ignitor electrode not connected to ignitor

3.

Reconnect ignitor cable.

 

 

 

cable.

4.

Free ignitor cable if pinched by any metal or

 

 

4. Ignitor cable pinched or wet. Keep ignitor cable

 

tubing.

 

 

 

dry.

5.

Replace ignitor cable.

 

 

5.

Broken ignitor cable.

 

 

 

 

6.

Bad piezo ignitor.

6.

Replace piezo ignitor.

 

 

 

 

 

 

 

Appliance produces un-

1.

Appliance burning vapors from paint, hair

1.

Ventilate room. Stop using odor causing

 

wanted odors.

 

spray, glues, etc.

 

products while heater is running.

 

 

2.

Gas leak.

2.

Locate and correct all leaks.

 

 

3.

Initial burn off.

3.

Ventilate room and turn unit on high until

 

 

 

 

 

odor is gone. Odor should be gone after 2 to

 

 

 

 

 

3 hours of continuous use.

 

 

 

 

 

 

 

Appliance shuts off during

1.

Not enough fresh air is available for ODS/ pilot

1.

Open window and/or door for ventilation.

 

use.

 

to operate.

2.

Contact local gas company.

 

 

2.

Low line pressure.

3.

Clean ODS/pilot.

 

 

3.

ODS/pilot is partially clogged.

4.

Check pilot flame, check wire connections,

 

 

4.

Defective Thermopile.

 

check output, should be 325 millivolts across

 

 

 

 

 

TH/TP and TP Terminals with ON/OFF

 

 

 

 

 

switches off.

 

 

5.

Restrictions in incoming air flow.

5.

Check for bottom riser on glass door, sunken

 

 

 

 

 

fireplace, excessive lava rock/cinders densely

 

 

 

 

 

packed against grate.

 

 

 

 

 

 

 

Gas odor even when control

1.

Gas leak.

1.

Locate and correct all leaks.

 

knob is in OFF position.

2.

Control valve defective.

2.

Replace control valve.

 

 

 

 

 

 

 

When ignitor button is

1.

Gas supply turned off or manual shutoff valve

1.

Turn on gas supply or open manual shutoff

 

pressed, there is spark at

 

closed.

 

valve.

 

ODS pilot, but no ignition.

2.

Control knob not in PILOT position.

2.

Turn control knob to PILOT position.

 

 

3.

Control knob not pressed in while in PILOT

3.

Press in control knob while in PILOT posi-

 

 

 

position.

 

tion.

 

 

4.

Air in gas lines when installed.

4.

Continue holding down control knob. Repeat

 

 

 

 

 

igniting operation until air is removed.

 

 

5.

ODS/pilot is clogged.

5.

Replace ODS/pilot assembly or get it ser-

 

 

 

 

 

viced.

 

 

6.

Gas regulator setting is not correct.

6.

Replace gas regulator

 

 

 

 

 

 

 

 

 

 

 

 

30

65D1009

Image 30
Contents Unvented GAS LOG Heater or Vented Decorative Appliance What to do if YOU Smell GASContents Important Safety Information InstallerOwner Never connect unit to private What YOU will Need for Installation Getting StartedMake Sure YOU have Received ALL Parts Product Features and Specifications Natural GASPROPANE/LPG General Installation Information CodesAdequate Combustion and Ventilation AIR Counter Fireplace L1 = 151/2 Ft., L2 = 12 Ft., W = 12 Ft., H = 8 FtFireplace and Hearth Dimensions Placement in a Fireplace with a Restrictive Barrier Depth of fireplace/fireboxClearances and Height Requirements Sidewall and Ceiling ClearancesClearances and Height Requirements Minimum Mantel Clearance With Hood Floor Clearance Minimum Clearance above Combustible FlooringBefore Installing the Appliance Installing Vented ApplicationsBefore Fully Installing the Unit Damper Stop InstallationPlacing and Securing Appliance Installing Vented ApplicationAssembly Procedure Horizontal Grate Bar Hooks for Screw Middle Hole for AnchorConnecting the GAS Flexible Tube Manual Shutoff Gas Supply Inlet ValveChecking GAS Pressure NPT Test PlugTest Port OUT Electrical Wiring Millivolt Connecting Optional Wall Switch or ThermostatRequire 110 VAC to Operate Checking System Operation Connecting Optional Remote ReceiverFollow Instructions Supplied with the Remote Remote Receiver Velcro PadsPlacing the Decorative Rock LOG PlacementInstalling EYF24-F LOG Unit on Burner Top Left Log Front Log Top Right Log Main Log TabsInstalling EYF18-R LOG SET on Unit Rear Log Middle Log #2Top Log #4 Front Log #3 Front Top Right Log #4 Log #3 Installing EYF24-R or EYF30-R LOG SET on UnitRear Log #1 Middle Log Top Left Log #5Millivolt Control Flame AppearanceChecking the Pilot Flame Manual ControlChecking the Burner Flame Operating InstructionsOperating Instructions For Your Safety Read Before LightingPiezo Ignitor Switch Control KnobsManual Control Lighting Instructions To Turn OFF HeaterOn/Off Switch Piezo Hi/Lo Control On/Off/Pilot Control Millivolt Control Lighting InstructionsOperating Instructions and Cleaning and Servicing Cleaning and ServicingMatch Lighting Instructions Troubleshooting Observed Prob Possible Cause RemedyODS/pilot lights, but flame Illustrated Parts Breakdown Replacement Parts List Replacement Parts are Available Through Your RetailerEYF24-F EYF18-RCarbon Monoxide Detector Requirements Basic Warranty Lifetime WarrantyFive Year Warranty Mhsc
Related manuals
Manual 32 pages 30.22 Kb

EYF24, EYF18 specifications

The Monessen Hearth EYF24 and EYF18 represent a perfect blend of style, efficiency, and innovative technology in the world of vent-free gas fireplaces. Designed for homeowners who desire warmth and ambiance without the complexities of traditional fireplaces, these units stand out as reliable heating solutions.

The EYF24 and EYF18 are designed with a sleek and modern aesthetic, making them suitable for a variety of home decors. Their compact size allows for versatile installation options, making them ideal for both small spaces and larger living areas. With a focus on ease of use, both models come equipped with user-friendly controls, enabling homeowners to adjust the flame height and heat output effortlessly.

One of the standout features of these Monessen fireplaces is their vent-free technology. This allows the units to operate efficiently without the need for a chimney or flue, which means less installation cost and hassle. The design also facilitates greater flexibility in placement, as they can be installed in virtually any room. Whether you want to enhance a cozy den or add warmth to a larger gathering space, the EYF24 and EYF18 are adaptable to your needs.

Another notable characteristic is their high-efficiency rating. Both models utilize advanced burner technology that maximizes heat output while minimizing energy consumption. This capability not only ensures a comfortable indoor environment but also helps in reducing heating costs. The units are designed to generate realistic flames, creating an inviting ambiance that can be enjoyed year-round.

In terms of safety, Monessen has integrated several features into the EYF24 and EYF18. The oxygen depletion sensor (ODS) automatically shuts off the unit if oxygen levels fall below safe limits, providing peace of mind for homeowners. Additionally, the units are designed to operate quietly, allowing for an undisturbed living experience.

Customization options also abound with these models. Homeowners can select from a range of decorative media, including logs, stones, and glass, to personalize their fireplace's appearance. This flexibility ensures that each installation can be uniquely tailored to match individual tastes and home styles.

In conclusion, the Monessen Hearth EYF24 and EYF18 fireplaces are excellent choices for anyone seeking a stylish, efficient, and safe heating solution. With their modern design, vent-free technology, and user-friendly features, they offer an inviting and warm atmosphere that can enhance any home environment.