Napoleon Fireplaces BGD90NT, BGD90PT manual Trouble Shooting Guide, Symptom Problem Test Solution

Page 29
W415-0580 / C / 04.07.08

29

TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR OPEN.

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

Main burner fl ame

Blockage in vent.

- remove blockage. In really cold conditions, ice buildup may occur on

is a blue, lazy,

 

the terminal and should be removed as required.

transparent fl ame.

 

 

Incorrect installation.

- refer to Figure 13 to ensure correct location of storm collars.

Flames are consis- tently too large or too small. Carbon- ing occurs.

Unit is over-fi red or under- fi red.

BA

- check pressure readings:

Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. Gauge should read 7” (minimum 4.5”) water column for natural gas or 13” (11” minimum) water column for propane. Check that main burner is operating on “HI”.

Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5” water column for natural gas or 10” water col- umn for propane. Check that main burner is operating on “HI”.

AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVER- TORQUE.

Leak test with a soap and water solution.

Carbon is being de- posited on glass, logs or combustion chamber surfaces.

Air shutter has become

-

ensure air shutter opening is free of lint or other obstructions.

blocked

 

 

 

 

 

Flame is impinging on the

-

check that the logs are correctly positioned.

logs or combustion cham-

-

open air shutter to increase the primary air.

ber.

- check the input rate: check the manifold pressure and orifi ce size as

 

specifi ed by the rating plate values.

 

- check that the door gasket is not broken or missing and that the seal

 

is tight.

 

- check that both 8” and 10” vent liners are free of holes and well

 

sealed at all joints.

 

- check that minimum rise per foot has been adhered to for any hori-

 

zontal venting.

White / grey film

Sulphur from fuel is being

-

clean the glass with a gas fi replace glass cleaner. DO NOT CLEAN

forms.

deposited on glass, logs or

GLASS WHEN HOT.

 

combustion chamber sur-

If deposits are not cleaned off regularly, the glass may become per-

 

faces.

manently marked.

Exhaust fumes

Fireplace is spilling.

- check door seal and relief fl ap seal.

smelled in room,

 

- check for chimney blockage

headaches.

 

- check that the paint curing process is complete

Pilot goes out when

System is not correctly

-

purge the gas line with the glass door open.

the gas knob is re-

purged.

 

 

 

leased.

 

 

 

 

Out of propane gas.

-

fi ll the tank.

The gas valve has

an interlock device

Pilot flame is not large

-

turn up the pilot fl ame.

 

which will not al-

enough

 

 

 

low the pilot burn-

Pilot flame is not engulfing the

- gently twist the pilot head to improve the fl ame pattern around the

er to be lit until

thermocouple.

thermocouple.

the thermocouple

Thermocouple shorting /

- loosen and tighten thermocouple.

has cooled. Allow

approximately 60

faulty.

-

clean thermocouple and valve connection.

seconds for the

 

-

replace thermocouple.

 

-

replace valve.

thermocouple to

 

 

 

 

 

cool.

Faulty valve.

-

replace.

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Page 28 Page 30
Contents Installation Operation Instructions Introduction Table of ContentsNapoleon GAS Fireplace PRESIDENT’S Lifetime Limited Warranty Fireplace Dimensions Installation Overview General Instructions Venting Lengths and AIR Terminal Locations VentingElbow Vent Length Values Horizontal TerminationDefinitions H1 H2 Formula 1 HT 3VT Formula 2 HT + VT 40 feet Example Vertical TerminationMinimum AIR Terminal Location Clearances Horizontal Installation Installation / Framing Wall and Ceiling ProtectionElbow Spacers Using Flexible Vent ComponentsFraming Restricting Vertical VentsMIN 23 3 60 3 Schematic Hard Wiring ConnectionElectrical Connection Minimum Mantel and Enclosure ClearancesLOG Shipping Bracket FinishingDoor Removal Retainer Brick Panel InstallationLOG Placement Andiron PlacementRemote and Valve Access Remote Receiver Removal Auto Spark Battery RemovalControl Module Removal Valve RemovalTemperature Display Operation / MaintenanceGeneral Transmitter Layout Fireplace Operation Hand Held Remote OperationsSmart Thermostat Room ThermostatFlame Height FAN SpeedEvent of a Power Failure LOW Battery / Manual BypassChild Proof Function Night LightOperating Instructions For Your Safety Read Before LightingWhat to do if YOU Smell GAS Lighting InstructionsPilot Burner Adjustment AdjustmentsFlame Characteristics Venturi AdjustmentReplacements W415-0580 / C Symptom Problem Test Solution Trouble Shooting GuideCheck that the wire is connected to the spark module Fireplace Service History W415-0580 / C
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BGD90PT, BGD90NT specifications

The Napoleon Fireplaces BGD90PT and BGD90NT represent the pinnacle of modern fireplace design, combining cutting-edge technology with timeless aesthetics. These models are specifically crafted for those who value both warmth and style in their living spaces.

One of the standout features of the BGD90PT and BGD90NT is their large viewing area, which allows an unobstructed view of the flames, creating a mesmerizing focal point in any room. The expansive glass front enhances the ambiance of the fire, making it feel more immersive and inviting. This sleek design not only provides aesthetic benefits but also improves heat distribution, contributing to the overall efficiency of the fireplace.

The BGD90PT (Propane) and BGD90NT (Natural Gas) models utilize a range of advanced technologies to enhance performance. The patented PHAZER® technology creates a beautiful and realistic flame effect, while the variable speed blower and adjustable heat output allow for customized comfort levels. This precise control ensures that users can maintain the perfect temperature, regardless of outside conditions.

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The BGD90PT and BGD90NT also prioritize safety and efficiency. Both models are equipped with an electronic ignition system that provides reliable start-up, eliminating the hassle of traditional pilot lights. Additionally, the fireplaces include a built-in safety barrier to prevent accidental contact with the glass, making them suitable for homes with children and pets.

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In conclusion, the Napoleon Fireplaces BGD90PT and BGD90NT are an exceptional fusion of design, technology, and efficiency. Their impressive features make them an ideal choice for anyone looking to add a touch of elegance and functionality to their space, all while enjoying the comforting warmth of a beautiful fire.
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