Vanguard Managed Solutions VYS24PWA, VYS30PWA Troubleshooting, Observed Problem Possible Cause

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OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at ODS/pilot

1.Ignitor electrode not connected to igni- tor cable

2.Ignitor cable pinched or wet

3.Piezo ignitor nut is loose

4.Broken ignitor cable

5.Bad piezo ignitor

6.Ignitor electrode broken

7.Ignitor electrode positioned wrong

1.Reconnect ignitor cable

2.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3.Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel

4.Replace ignitor cable

5.Replace piezo ignitor

6.Replace piezo ignitor

7.Replace piezo ignitor

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when installed

5.Depleted gas supply

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Repeat igniting operation until air is re- moved

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Cleaning and Maintenance, page 21) or replace ODS/ pilot assembly

7.Replace gas control

ODS/pilot lights but flame goes out when control knob is released

1.Control knob not fully pressed in

2.Control knob not pressed in long enough

3.Equipment shutoff valve not fully open

4.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob- lem could be caused by one or both of the following:

A)Low gas pressure

B)Dirty or partially clogged ODS/pilot

5.Thermocouple connection loose at con- trol valve

6.Thermocouple damaged

7.Control valve damaged

1.Press in control knob fully

2.After ODS/pilot lights, keep control knob pressed in 30 seconds

3.Fully open equipment shutoff valve

4.A) Contact local propane/LP gas company

B) Clean ODS/pilot (see Cleaning and Maintenance, page 21) or replace ODS/ pilot assembly

5.Hand tighten until snug, then tighten 1/4 turn more

6.Replace thermocouple

7.Replace control valve

www.desatech.com

Continued

 

 

105190

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Contents Save this manual for future reference OWNER’S Operation and Installation ManualWhat to do if YOU Smell GAS Vanguard Unvented PROPANE/LP GAS LOG Heater Safety InformationTo P Providing Adequate Ventilation AIR for Combustion and VentilationUnusually Tight Construction Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Inside Ventilation AIRBuilding Ventilation Air From OutdoorsInstallation InstallationCheck GAS Type Minimum Fireplace Clearance to Combustible MaterialsMaterial Clearances Minimum NoncombustibleFloor Clearances Mantel ClearancesInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Area of Various Standard Round FluesConnecting to GAS Supply Installing GWMS2 Optional Wall Mounted SwitchItems Included for Installation Connecting To Log SetChecking GAS Connections Pressure Testing Gas Supply Piping SystemPressure Testing Heater Gas Connections Installing LogsLighting Instructions For Your Safety Read Before LightingOperating Heater Optional Remote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Pilot Flame Pattern Inspecting BurnersBurner Primary AIR Holes Main BurnerObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Gas leak. See Warning statement at Specifications Wiring DiagramReplacement Parts Service HintsLogs Cleaning and MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Vintage OAK LOG Models VYS18PWA, VYS24PWA VYS30PWA Illustrated Parts BreakdownVintage OAK LOG Models VYS18PWA, VYS24PWA, VYS30PWA Parts ListAccessories 105190 Warranty Information

VYS30PWA, VYS24PWA specifications

Vanguard Managed Solutions, particularly the VYS30PWA and VYS24PWA models, represent advanced innovations in the field of managed solutions. These models cater to diverse industries, providing scalable and efficient operational frameworks.

The VYS30PWA model is characterized by its robust performance and adaptability. It is designed to handle complex workloads with ease, making it suitable for environments where efficiency and reliability are paramount. The backbone of this unit is its high-capacity processing power, which allows it to support multiple simultaneous operations without significant lag. This is particularly beneficial for organizations that require real-time data processing and analytics capabilities.

On the other hand, the VYS24PWA model offers a more compact solution without compromising on performance. This model is ideal for smaller enterprises or specific project setups where space is limited but functionality cannot be sacrificed. It ensures optimal resource usage while maintaining high-speed connectivity and data flow. Its design enables seamless integration with existing systems, reducing the need for extensive modifications.

Both models incorporate cutting-edge technologies such as cloud integration and advanced analytics. The cloud capability allows users to leverage a flexible workspace, where data and applications can be accessed from any location, fostering remote collaboration and improving productivity. Furthermore, by utilizing cloud-based analytics, organizations can gain actionable insights into their operations, driving informed decision-making.

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In terms of characteristics, both models are built with user-friendliness in mind. Their interfaces are designed to facilitate easy navigation, ensuring that employees can quickly adapt and utilize the systems effectively. Additionally, support and maintenance options are built into the package, allowing organizations to benefit from ongoing assistance as needed.

Overall, Vanguard Managed Solutions VYS30PWA and VYS24PWA are tailored to meet the evolving needs of modern businesses. With a combination of power, versatility, and security, they stand out as essential tools for organizations looking to streamline their operations and enhance overall productivity.
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