Vanguard Heating VYS24PWA, VYS30PWA, VYS18PWA Observed Problem Possible Cause Remedy

Page 18

VANGUARD

UNVENTED PROPANE/LP GAS LOG HEATER

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP gas company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

4.

Thermopile leads disconnected or im-

4.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 20)

 

5.

Burners will not come on in remote po-

5.

Replace battery in transmitter and re-

 

 

sition

 

ceiver

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 21)

 

2.

Gas regulator defective

2.

Replace gas control

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners or similar products

Remote does not function (GHRC Series and GHRCTA Series only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

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105190

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASSave this manual for future reference Safety Information Vanguard Unvented PROPANE/LP GAS LOG HeaterProduct Identification Product FeaturesRemote Control Accessories Local CodesUnusually Tight Construction AIR for Combustion and VentilationProviding Adequate Ventilation Confined and Unconfined SpaceAIR for Combustion Ventilation Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space Building Ventilation AIRVentilation Air From Inside Ventilation Air From OutdoorsCheck GAS Type InstallationInstallation Minimum Fireplace Clearance to Combustible MaterialsMinimum Noncombustible Material ClearancesMantel Clearances Floor ClearancesInstallation Items Needed Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Area of Various Standard Round FluesItems Included for Installation Installing GWMS2 Optional Wall Mounted SwitchConnecting to GAS Supply Connecting To Log SetPressure Testing Gas Supply Piping System Checking GAS ConnectionsInstalling Logs Pressure Testing Heater Gas ConnectionsFor Your Safety Read Before Lighting Operating HeaterLighting Instructions Manual Lighting Procedure To Turn OFF GAS To ApplianceOptional Remote Operation Burner Primary AIR Holes Inspecting BurnersPilot Flame Pattern Main BurnerTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement at Replacement Parts Wiring DiagramSpecifications Service HintsCleaning and Maintenance Cleaning Burner Injector Holder and Pilot AIR Inlet HoleLogs Illustrated Parts Breakdown Vintage OAK LOG Models VYS18PWA, VYS24PWA VYS30PWAParts List Vintage OAK LOG Models VYS18PWA, VYS24PWA, VYS30PWAAccessories 105190 Warranty Information