Samsung SSA-S1000 user manual Troubleshooting

troubleshooting

TROUBLESHOOTING

If the product does not function properly, please see the below for trouble shooting. If the trouble persists, please contact the SAMSUNG Customer Service near you.

PROBLEM	SOLUTION
The user card is not deleted.	1) Check if the product works properly.
	- If the product works properly and you have the Master Card
	cRead the Master Card.
	dRead the card to delete.
	eRead the Master Card again to switch to normal mode.
	fFor more information about deleting user cards, refer to the ID registration and
	deletion section in this manual.
	- If you lost the Master Card
	cTurn off the product and short-circuit the purple and blue lines, then turn the
	product back on.
	dThe Master ID will be deleted with a flashing LED indicator and beep.
	eWhen the Master card is deleted, turn off the product and restore the purple
	and blue lines to their respective original positions.
	fThe very first card read by the product after turning on the product will be
	registered as the Master Card.
	gFor deleting the ID once the Master Card is registered, refer to the ID
	registration and deletion section in this manual.
	hTurn off the product and short-circuit the purple and blue lines, then turn the
	product back on.
	iThe Master ID will be deleted with a flashing LED indicator and beep.
	jWhen the Master card is deleted, turn off the product and restore the purple
	and blue lines to their respective original.
	kThe very first card read by the product after turning on the product will be
	registered as the Master Card.
The Exit button does not work at all.	1) Check if the Exit button is connected to SSA-S1000 properly. (the Exit button
	should be used with a NO-type button)
	2) Check if the Exit button works normally.
	- Check the connection cable between the Exit button and SSA-S1000 for any
	disconnection or short-circuit.
	- Try to connect the two lines on the Exit button.
	cIf SSA-S1000 responds when you press the Exit button
	√ Replace the Exit button as it is defective.
	dIf SSA-S1000 does not respond at all
	√ Initialize the product as it is damaged or malfunctions. (Initializing the product
	will lose all user data.)
	3) If the trouble persists after following the procedures above, contact a designated
	service center.

14_ troubleshooting