Troubleshooting

If an error or fault occurs, first check the error message displayed on the screen ( p.195) and the status of the LEDs ( p.25). Then refer to the information given below.

Problem

Cause

Solution

Page

 

 

 

 

Power/Preparation

 

 

 

 

 

 

I can’t charge

The battery is not loaded in the

Reload the battery correctly.

28

the battery.

correct direction.

 

 

 

 

 

 

 

 

The AC adapter is not

Connect the AC adapter.

30

 

connected.

 

 

 

 

 

 

 

 

 

The camera is not set in the

Set the camera in the cradle

30

 

cradle properly.

correctly.

 

 

 

 

 

 

 

The camera is turned on.

Turn the camera off.

34

 

 

 

 

 

The camera or battery is

Allow the camera or battery to

30

 

overheated.

cool fully before charging.

 

 

 

 

 

 

The camera

The battery is not loaded in the

Reload the battery correctly.

28

won’t turn on.

correct direction, or the AC

Connect the AC adapter.

30

 

adapter is not connected.

 

 

 

 

 

 

 

The battery is out of charge.

Charge the battery.

30

 

 

 

 

 

The battery has reached the

Replace it with a new battery.

28

 

end of its service life.

 

 

 

 

 

 

 

 

The camera

The battery is out of charge.

Charge the battery.

30

runs out of

 

 

 

The terminals are soiled.

Wipe the terminals on the

 

power too

 

 

battery and in the camera with a

32

quickly.

 

 

clean, dry cloth.

 

 

 

 

 

 

 

 

 

The battery has reached the

Replace it with a new battery.

28

 

end of its service life.

 

 

 

 

 

 

 

 

The camera

The Auto power off function was

Turn the camera back on.

34

suddenly lost

activated.

Change the Auto power off

139

power.

 

settings.

 

 

 

 

 

Auto power off

Auto play is running.

Stop Auto play.

111

does not work.

 

 

 

You are connected to a DVD

Auto power off is not available

 

 

recorder with DVR, computer,

when connected to a DVD

139

 

or printer.

recorder with DVR, computer,

 

 

 

 

or printer.

 

 

 

 

 

 

The camera is in LAN mode.

Change the mode.

26

 

 

 

 

 

The camera is connected to a

Exit PictBridge.

123

 

printer with PictBridge.

 

 

 

 

 

 

 

 

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Image 183
Toshiba GSC-R30 owner manual Troubleshooting