Superior NMC004-TD, NEC004-TD manual Symptom Possible Causes Corrective Action

Page 16

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TROUBLESHOOTING THE MILLIVOLT GAS CONTROL SYSTEM

Note: Before troubleshooting the gas control system, be sure external gas shut off valve (located at gas supply inlet) is in the “ON” position.

Important: Valve system troubleshooting should only be accomplished by a qualified service technician.

 

SYMPTOM

POSSIBLE CAUSES

CORRECTIVE ACTION

 

 

 

 

1.

Spark ignitor will not light

A. Defective ignitor

Check for spark at electrode and pilot; if no spark and

 

pilot after repeated

(no spark at electrode).

electrode wire is properly connected, replace ignitor.

 

triggering of ignitor button.

 

 

 

B. Defective or misaligned electrode

Using a match, light pilot. If pilot lights, turn off pilot and

 

 

 

 

at pilot (spark at electrode).

trigger the ignitor button again. If pilot lights, an improper gas

 

 

 

mixture caused the bad lighting and a longer purge period is

 

 

 

recommended. If pilot will not light – check gap at electrode

 

 

 

and pilot – should be ¹⁄₈" to have a strong spark. If gap

 

 

 

measures ¹⁄₈", replace pilot (Figure 9 on page 8- SIT, Figure

 

 

 

10 on page 8- Honeywell ).

 

 

 

 

 

 

C. Gas supply pressure errant.

Check inlet gas pressure. It should be within the limits as

 

 

 

marked on the rating plate.

 

 

 

 

 

 

D. Pilot orifice plugged.

Clean or replace pilot orifice.

 

 

 

 

2.

Pilot will not stay lit after

A. Defective pilot generator

Check pilot flame, it must impinge on thermocouple (Figure

 

carefully following the

(thermocouple).

9 on page 8- SIT, Figure 10 on page 8- Honeywell ). Clean

 

lighting instructions.

 

and/or adjust pilot for maximum flame impingement on

 

 

 

thermocouple. Ensure that the connection between the

 

 

 

valve and thermocouple are tight and secure.

 

 

 

 

3.

Pilot burning, no gas to

A. Wall switch or wires defective.

Check wall switch and wires for proper connections. Jumper

 

burner, Valve knob “ON,”

 

wire across terminals at wall switch, if burner comes on,

 

Wall Switch “ON.”

 

replace defective wall switch. If okay, jumper wires across wall

 

 

 

switch wires at valve, if burner comes on, wires are faulty or

 

 

 

connections are bad.

 

 

 

 

 

 

B. Thermopile may not be generating

Check thermopile with millivolt meter. Take reading at thermo-

 

 

sufficient millivoltage.

pile terminals of gas valve. Should read 325 millivolts mini-

 

 

 

mum with optional wall switch “OFF.” Replace faulty thermo-

 

 

 

pile if reading is below specified minimum.

 

 

 

 

 

 

C. Plugged burner orifice.

Check burner orifice for stoppage and remove.

 

 

 

 

 

 

 

4.

Frequent pilot/burner outage

A. Pilot flame may be too low or

Clean and/or adjust pilot flame for maximum flame impinge-

 

problem.

blowing (high) causing the pilot/

ment on thermocouple (Figure 9 on page 8- SIT, Figure 10 on

 

 

valve safety to drop out.

page 8- Honeywell).

 

 

 

 

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Contents Retain These Instructions For Future Reference OTL Report No -F-17-4Table of Contents CongratulationsGasControls/ControlCompartmentAccess Operation and Care of Your ApplianceMillivolt Appliances Electronic AppliancesGlass Cleaning MaintenanceVariable Flame Height Adjustment Millivolt Appliances only Ways of the appliance be kept cleanMaintenance Schedule Maintenance Task Accomplishing Person ProcedureFront Glass Enclosure Panel, Removal and Installation Burner AdjustmentsReinstall the top louver or radiant panel AdjustmentLog Placement Glowing Ember PlacementModels DT-400 DR-400Electronic Appliance Checkout ElectronicWarranty Replacement PartsAccessory Components Product Reference Information Decorative Volcanic StoneStandard Remote Control System Model RCL Optional on Unit Rocker SwitchDeluxe Remote Control System Model RCL-T Screen Panel KitClean Face Panel Kits Decorative Log RackForced Air Kit Touch-Up Paint KitLighting Instructions Honeywell and SIT Millivolt GAS Valve Lighting InstructionsTo Turn OFF GAS to Appliance What to do if YOU Smell GASInstructions Dallumage Pour Fermer LE GAZ QUI Alimente L’APPAREILWhat to do if YOU Smell GAS Lighting Instructions ElectronicTo Shut OFF Instructions D’ALLUMAGE Electronic Instructions D’ALLUMAGEPour Éteindre L’APPAREIL Pour Fermer LE GAZ QUI Alimente L’APPAREILSymptom Possible Causes Corrective Action Troubleshooting the Electronic Ignition System Check vent system for obstructionsReplacement Parts List GAS Controls Honeywell MillivoltNatural DescriptionReplacement Parts 4237725,023M REV. J 11/2004 Orange, CA