Lennox Hearth Lennox Troubleshooting Manual for Your Indoor Fireplace

10

Troubleshooting Diagram

	SYMPTOM	POSSIBLE	WHO PERFORMS	CORRECTIVE ACTION
		CAUSES	CORRECTIVE ACTION
1.	Fireplace turns off and	Fireplace has overheated.	Homeowner	The appliance is protected with a safety device to
	will not turn on and an			prevent it from overheating. If the fireplace should
	audible beeping noise			overheat, a thermal switch will disconnect power to
	can be heard.			the unit and will not come back on without being
				reset. Reset it by turning the main power switch
				off (or optional wall switch or wall thermostat, if
				installed) and waiting 10 minutes, then turning it
				back on. If the thermal switch continues to trip
				repeatedly, contact a qualified service technician.
2.	Flame is fixed	Wiring may be loose or the	Qualified Service Techni-	Inspect all wiring for loose connections. If the wire
	(unmoving).	flame motor may be defective.	cian	connections are good, replace the flame motor.
3.	Dim or poorly visibly	Light bulb(s) burnt out or	Homeowner	Inspect all wiring for loose connections and repair
	flame or log set and	wiring is loose.		or replace if necessary. Inspect light bulbs and
	ember is not glowing.			replace if necessary.
4.	Flame sputters.	Flame motor is defective.	Qualified Service	Replace flame motor.
			Technician
5.	Remote control does	Low batteries.	Homeowner	Replace AA batteries in remote control. If problem
	not work.			persists, there may have been loss of power to the
		Unit switch and/or wall switch		unit as a possible result from a power failure (i.e.
		in "ON" position.		breaker tripped).
				Turn off main power on/off switch (see Figure 4 )
				and/or optional wall switch (if applicable).
6.	Circuit breaker trips or	Improper circuit current rating.	Qualified Service	Check the house circuit to ensure it is on a dedicated
	fuse blows when the		Technician	circuit with proper Amp. rating. If the circuit breaker
	unit is turned on.			continues to trip ( or blown fuses), inspect wiring
				for a loose connection or a dead short. Repair or
				replace wiring and/or connectors as necessary.