Troubleshooting
Try these troubleshooting tips before making a service call. You may save time and money!
Washer Symptom | Possible Cause / Solution |
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Won’t Fill | • Make sure power cord is plugged all the way into the electrical outlet. |
| • Make sure hot and cold water faucets are turned on. |
| • Make sure that the fill hoses are not kinked or twisted. |
| • Pull timer knob out to start washer. |
| • Make sure that the controls are properly set. |
| • Make sure that the last spin has been completed. |
| • Check the house fuse or circuit breaker. |
| • Clean the screens in the water mixing valve and the filter screens located at the faucet end |
| of the fill hoses. (Owner is responsible for service calls regarding cleaning of the screens.) |
| • Water is being siphoned from the washer during the cycle. Refer to the Installation |
| Instructions to make sure that the drain hose has been properly installed. |
|
|
Won’t Start | • Make sure lid is closed. |
| • Pull timer knob out to start washer. |
| • Make sure power cord is plugged all the way into the electrical outlet. |
| • Make sure that the controls are properly set. |
| • Check the house fuse or circuit breaker. |
| • The motor overload protector may have stopped the cycle. It will reset itself in two or three |
| minutes and restart the washer automatically. |
|
|
Won’t Agitate | • Make sure lid is closed. |
| • Pull timer knob out to start washer. |
| • Make sure power cord is plugged all the way into the electrical outlet. |
| • Check the house fuse or circuit breaker. |
| • The motor overload protector may have stopped the cycle. It will reset itself in two or three |
| minutes and restart the washer automatically. |
| • Broken drive belt. Call the service person. |
|
|
Won’t Spin | • Make sure lid is closed. |
| • Pull timer knob out to start washer. |
| • Make sure power cord is plugged all the way into the electrical outlet. |
| • Check the house fuse or circuit breaker. |
| • The motor overload protector may have stopped the cycle. It will reset itself in two or three |
| minutes and restart the washer automatically. |
| • Broken drive belt. Call the service person. |
|
|
Stops/Pauses During Cycle | • Pauses are part of the washer’s normal operation. The washer will stop (pause) shortly |
| before the wash and rinse spins. |
| • Check the house fuse or circuit breaker. |
| • The motor overload protector may have stopped the cycle. It will reset itself in two or three |
| minutes and restart the washer automatically. |
|
|
Won’t Drain | • Make sure drain hose is not kinked or twisted. |
| • Make sure drain hose is not clogged. |
| • Make sure drain receptacle is not clogged. |
| • Refer to the Installation Instructions to make sure that the drain hose has been properly |
| installed. |
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|
| continued |
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