Troubleshooting

Meanings of error codes

The following table describes the meaning of each of the symbols which may flash in the Multi-Copy/Error Indicator.

Indication

Cause

Remedy

See

Page

 

 

 

 

 

 

 

 

Data transfer error

Connect the USB cable securely.

22

(Error)

 

 

 

 

 

 

 

 

 

Remove any chart paper attached to

 

 

The screen will not move.

the screen and slowly move the

(Screen)

 

screen by hand.

 

 

 

 

 

 

 

 

 

The printer door is not closed

Close the printer door securely.

11

 

securely.

(door)

 

 

 

 

 

 

 

 

 

 

Paper jam

Open the printer door and remove

17

 

the jammed paper.

(Jam)

 

 

 

 

 

 

 

 

 

 

The thermal transfer film is slack, has

Remove the slack from the thermal

10

 

transfer film, replace or install the

 

run out or is not installed.

16

(ribbon)

thermal transfer film.

 

 

 

 

 

 

 

 

 

 

Out of paper

Load copy paper.

12

(Paper)

 

 

 

 

 

 

 

 

The scanner or screen is in strong

Change the direction of the screen or

 

sunlight or strong lighting.

block the light.

(Scanner Failure)

 

 

 

 

 

 

 

 

If other indications such as “ ” appear, call your dealer.

English

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Panasonic UB-5315 installation manual Troubleshooting Meanings of error codes, Indication Cause Remedy See