Kenwood KDC-DAB4551U, KDC-DAB41U instruction manual Troubleshooting, Symptom Remedy/Cause

Troubleshooting

Symptom	Remedy/Cause
Sound cannot be heard.	Adjust the volume to the optimum level. / Check the cords and connections.
“PROTECT” appears and no operations can	Check to be sure the terminals of the speaker leads are covered with insulating tape
be done.	properly, then reset the unit. If “PROTECT” does not disappear, consult your nearest
	service center.
The unit does not work at all.	Reset the unit.
Radio reception is poor. / Static noise while	Connect the antenna firmly. / Pull the antenna out all the way.
listening to the radio.
“IN” flashes.	The CD player is not operating properly. Reinsert the disc properly. If the condition did
	not improve, turn off the unit and consult your nearest service center.
CD-R/CD-RW cannot be played back and	Insert a finalized CD-R/CD-RW (finalize with the component which you used for
tracks cannot be skipped.	recording).
Disc sound is sometimes interrupted.	Stop playback while driving on rough roads. / Change the disc. / Check the cords and
	connections.
“NA FILE” appears.	The unit is playing an unsupported audio file.
“NO DISC” appears.	Insert a playable disc into the loading slot.
“TOC ERROR” appears.	The CD is quite dirty. / The CD is upside-down. / The CD is scratched a lot. Try another
	disc instead.
“ERROR 77” or “ERROR 99” appears.	The unit is malfunctioning for some reason. Press the reset button on the unit. If the
	“ERROR 77”/ “ERROR 99” code does not disappear, consult your nearest service center.
“COPY PRO” appears.	A copy-protected file is played.
“READ ERROR” appears.	Copy the files and folders for the USB device again. If the error message is still
	displayed, initialize the USB device or use other USB devices.
“NO DEVICE” appears.	No USB device is connected. Connect a USB device, and change the source to USB
	again.
“NO MUSIC” or “ERROR 15” appears.	The connected USB device contains no playable audio file. / Media which does not
	have data playable with the unit was played.
“NA DEVICE” appears.	Connect a supported USB device, and check the connections.
“USB ERROR” appears.	Remove the USB device, turn the unit off, then turn it on again. If the unit still showing
	the same display, try to connect another USB device.
“iPod ERROR” appears.	Reconnect the iPod. / Reset the iPod.
Noise is generated.	Skip to another track or change the disc.
Tracks cannot play back as you have intended	Playback order is determined when files are recorded.
them to play.
“READING” keeps flashing.	Longer readout time is required. Do not use too many hierarchies and folders.
Elapsed playing time is not correct.	This is caused by how the tracks are recorded.
The number of songs contained in “SONGS”	Podcast files are not counted in this unit as this unit does not support the playback of
category of this unit is different from that	podcast files.
contained in “SONGS” category of iPod.
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