Logitech Duet Appendix F Troubleshooting, When setting up the Receiver, my player does not appear

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Squeezebox™ Duet User Guide	31

Appendix F: Troubleshooting

When setting up the Controller, my network does not appear.

The most common cause is lack of signal strength. Either the Controller is too far away from the wireless router, or there is something interfering with the signal.

Another possibility is that the wireless network has been configured to not broadcast its network name (SSID) for security purposes. If this is the case, the network name can be manually entered into the Controller. Select Other Network and then use the following screen to enter the network name with the SCROLL WHEEL.

When setting up the Receiver, my player does not appear.

Check the status light on the button in the front of the player. Flashing Red is normal and indicates that the player is ready to be set up. If it is not flashing red (for example, if the player was previously set up and we are repeating the setup process on the Controller), press and hold the button until it flashes red. Then, the receiver name should appear on Squeezebox Controller’s display within a few seconds.

Players are displayed in the format Squeezebox XXXXXX, where XXXXXX is the last six digits of the player’s MAC address. The MAC address is found on the bottom of the player. For example, if the player’s MAC address is:

00:08:67:05:03:09

It will appear in the Set Up Receiver menu as Squeezebox 050309.

Other possible causes:

•Check that the player is plugged into a power outlet.

•Confirm that the player is in range of the wireless network. If it’s on the outer fringes of the network, consider temporarily moving it closer to the wireless router for the purposes of setup and demonstration. The Squeezebox Receiver can also be connected to a router via an ethernet cable.

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Contents User Guide Contents About Squeezebox Duet Getting HelpPackage Contents System RequirementsBefore You Begin Choose Your Network SetupFind Your Wireless Network Settings Using Squeezebox Controller Squeezebox Controller Interface Set Up the Hardware Charge the BatteryConnect Squeezebox Receiver Set Up a SqueezeNetwork Account Listen Even When Your Computer is Turned OffInstall SqueezeCenter Optional Connect Squeezebox Duet All-Wireless Network ConfigurationSet Up Squeezebox Controller Set Up Squeezebox Receiver Hybrid Network Configuration Set Up Squeezebox Receiver Page Bridged Network Configuration Set Up Squeezebox Controller and ReceiverPage Squeezebox Controller Display Title BarStatus Bar Browsing Your Library Playing The MusicRandom Mix Playlists FavoritesSelecting Playlists Created on Your Computer Saving a PlaylistSearching Your Music Library Clearing Now PlayingEditing a Playlist Saved On Your Computer Tagging Your Music Files Internet RadioLive Music Archive Music ServicesMP3tunes Appendix a Configuring Your Firewall Appendix B Button Color Codes YellowBlue Appendix C Updating the Software Updating Squeezebox ControllerUpdating Squeezebox Receiver Updating SqueezeCenterAppendix D Supported File Formats Music File FormatsPlaylist Formats LimitationsAppendix E Using Apple iTunes When setting up the Receiver, my player does not appear Appendix F TroubleshootingWhen setting up the Controller, my network does not appear Button on my Receiver stays yellow When setting up the Controller, no music sources appearAudio from Squeezebox is too quiet My music sounds choppy, distorted, or skips Squeezebox Duet fails to connect to my wireless networkHow do I use Static IP addresses with Squeezebox Duet? No music will play SqueezeCenter can’t find all of my music Cannot sign in to my new SqueezeNetwork account Remove the Cache folder used by SqueezeCenterAppendix G Restoring Default Settings Additional Information Online HelpContacting Support Developer Resources Logitech Contact InformationPage Page Logitech Hardware Product Limited Warranty RemediesSafety Information AC Powered Products Important Safety InformationLogitech compliance Logitech.com