Logitech Troubleshooting SqueezeNetwork Registration and Streaming Issues

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36	Logitech®

1.Stop SqueezeCenter

•On Windows, right-click on the SqueezeCenter icon and click “Stop SqueezeCenter”

•On Mac OS X, open System Preferences > SqueezeCenter and click on “Stop Server”

2.Remove the Cache folder used by SqueezeCenter

•On Windows XP, the default location for the cache folder is: C:\Documents and Settings\All Users\Application Data\SqueezeCenter\Cache

•On Windows Vista:, the default location for the cache folder is: C:\ProgramData\SqueezeCenter\Cache

•On Mac OS X, the default location for the cache folder is:

Home > Library > Application Support > SqueezeCenter

3.Restart SqueezeCenter. The scanning process will being as soon as the server starts.

I have installed SqueezeCenter to allow playing of music that’s kept on my computer. However, some or all of my iTunes music library does not play.

Apple does not allow streaming of music to which DRM has been applied. Most music purchased from the iTunes Store (with the exception of tracks designated as “iTunes Plus”) have DRM applied, and cannot be played by Squeezebox Duet or similar devices. CDs which you have ripped, or music purchased in MP3 format from non-DRM music services (such as eMusic and Amazon MP3) are compatible.

I cannot sign in to my new SqueezeNetwork account.

In order to complete your SqueezeNetwork registration you need to activate it through the link sent to you via e-mail. Check your inbox for the activation e-mail. Also check your Junk Mail or Spam folder, as your mail service may have blocked or redirected the e-mail thinking it was bogus. If you have still not received it, try logging into SqueezeNetwork anyway and you will get a button you can click: “Resend Activation Email”. If that does not work, please contact Logitech Technical Support.

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Contents User Guide Contents Getting Help About Squeezebox DuetSystem Requirements Package ContentsFind Your Wireless Network Settings Choose Your Network SetupBefore You Begin Using Squeezebox Controller Squeezebox Controller Interface Charge the Battery Set Up the HardwareConnect Squeezebox Receiver Listen Even When Your Computer is Turned Off Set Up a SqueezeNetwork AccountInstall SqueezeCenter Optional Set Up Squeezebox Controller All-Wireless Network ConfigurationConnect Squeezebox Duet Set Up Squeezebox Receiver Hybrid Network Configuration Set Up Squeezebox Receiver Page Set Up Squeezebox Controller and Receiver Bridged Network ConfigurationPage Title Bar Squeezebox Controller DisplayStatus Bar Random Mix Playing The MusicBrowsing Your Library Favorites PlaylistsSelecting Playlists Created on Your Computer Saving a PlaylistEditing a Playlist Saved On Your Computer Clearing Now PlayingSearching Your Music Library Internet Radio Tagging Your Music FilesMP3tunes Music ServicesLive Music Archive Appendix a Configuring Your Firewall Yellow Appendix B Button Color CodesBlue Updating Squeezebox Controller Appendix C Updating the SoftwareUpdating Squeezebox Receiver Updating SqueezeCenterMusic File Formats Appendix D Supported File FormatsPlaylist Formats LimitationsAppendix E Using Apple iTunes When setting up the Controller, my network does not appear Appendix F TroubleshootingWhen setting up the Receiver, my player does not appear Audio from Squeezebox is too quiet When setting up the Controller, no music sources appearButton on my Receiver stays yellow How do I use Static IP addresses with Squeezebox Duet? Squeezebox Duet fails to connect to my wireless networkMy music sounds choppy, distorted, or skips No music will play SqueezeCenter can’t find all of my music Remove the Cache folder used by SqueezeCenter Cannot sign in to my new SqueezeNetwork accountAppendix G Restoring Default Settings Online Help Additional InformationContacting Support Developer Resources Logitech Contact InformationPage Page Remedies Logitech Hardware Product Limited WarrantyAC Powered Products Important Safety Information Safety InformationLogitech compliance Logitech.com