Desa (V)VC36N Series installation manual Observed Problem Possible Cause Remedy

Page 30

30

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

properly connected

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 28) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP or natural gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed or battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

For..com

108661-01E

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Contents For Your Safety For Your Safety What to do if YOU Smell GASTable of Contents Safety InformationSafety Information Product Identification Local CodesProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Clearances Framing and FinishingLocation of Termination CAP Balcony with Perpendicular Side WallInstallation Planning Venting Installation InstructionsInstallation Precautions Horizontal Termination InstallationVent Pipe Connections Installing Horizontal Vent Cap Vertical Horizontal Termination ConfigurationsSquare Termination Series 29 minCorner and Alternate Installation Horizontal System Installation Using TWO 90 Elbows Venting with Two 90 ElbowsInstallation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations Venting with One 90 ElbowHigh Altitude Installation Vertical VentingInstalling Optional Blower Accessories Fireplace InstallationParts Lists for Venting Kits and Components Check GAS TypeModel BKT Installation Attaching Speed Control to FireboxBlower Wiring Diagram Blower Model BKTInstalling GAS Piping to Fireplace Location Installation Items NeededPressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyInstallation Items Needed Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Installing Remote ReceiverRemoving Louver Panels Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Glass DoorInstalling LOGS, Lava Rock and Glowing Embers Installing Log NoInstalling Logs No and No Operating Fireplace For Your Safety Read Before LightingManual Lighting Procedure Lighting InstructionsOptional Remote Operation Ghrc Series OperationGhrcta Series Operation Inspecting Burners Operating Optional Blower AccessoryPilot Assembly Operating Optional GWMT1 Wall Mounted ThermostatPilot and Burners Cleaning MaintenanceGlass Door LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement AboveTechnical Service Replacement PartsService Hints SpecificationsAccessories Illustrated Parts Breakdown VT32NRBVT32PRB CHDV32NR Parts List KEY Part Number Description QTYCTDV36NR Not a field Warranty Information

(V)VC36N Series specifications

The Desa (V)VC36N Series is a versatile and sophisticated line of heating solutions designed to provide optimal comfort and energy efficiency. This series is engineered with cutting-edge technology, offering a range of features that cater to diverse heating needs, making it an ideal choice for residential and commercial applications.

One of the standout features of the VC36N Series is its impressive heating capacity. With a robust output, these units can effectively warm large spaces, ensuring a cozy environment during the colder months. The efficient heat distribution system optimizes warmth throughout the area, eliminating cold spots and enhancing overall comfort.

Additionally, the VC36N Series incorporates advanced burner technology, which not only contributes to its efficiency but also minimizes emissions. This eco-friendly design helps in reducing the carbon footprint, making it a responsible choice for environmentally conscious consumers. The burners are also engineered for longevity, ensuring reduced maintenance needs over the lifespan of the unit.

Another significant characteristic of the VC36N Series is its user-friendly controls. The intuitive interface allows for easy adjustments of temperature and settings, making it accessible for users of all experience levels. Some models even support remote access, enabling users to manage heating preferences from their smartphones or tablets, thereby enhancing convenience.

Moreover, the design of the VC36N Series emphasizes durability and aesthetic appeal. Constructed with high-quality materials, these units are built to withstand the rigors of daily use while maintaining a sleek and modern look that complements various interior styles.

Safety features are also paramount in the VC36N Series, with integrated systems designed to ensure safe operation. These include flame sensing technology and automatic shut-off mechanisms, providing peace of mind for users.

In summary, the Desa (V)VC36N Series stands out as a premium choice in heating solutions. With its powerful performance, energy-efficient technologies, user-friendly features, durable construction, and robust safety measures, it exemplifies quality and reliability, making it suitable for a wide range of applications. Whether for home use or in commercial settings, the VC36N Series is engineered to meet the demands of modern heating while prioritizing environmental sustainability and user comfort.
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