Desa (V)VC36N Series installation manual Gas leak. See Warning statement, Above

Page 31

TROUBLESHOOTING

31

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 25

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, page 20)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

 

Lava Rock, and Glowing Embers, page 24)

 

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

 

riodically repeat as needed

 

 

3.

Burner flame holes blocked

3.

Remove blockage

For morevisit www..com

108661-01E

Page 30 Page 32
Image 31
Page 30 Page 32
Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPHorizontal Termination Installation Venting Installation InstructionsInstallation Precautions Installation PlanningVent Pipe Connections Installing Horizontal Vent Cap Series 29 min Horizontal Termination ConfigurationsSquare Termination VerticalCorner and Alternate Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO 90 ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationCheck GAS Type Fireplace InstallationParts Lists for Venting Kits and Components Installing Optional Blower AccessoriesAttaching Speed Control to Firebox Model BKT InstallationBlower Model BKT Blower Wiring DiagramInstallation Items Needed Installing GAS Piping to Fireplace LocationChecking GAS Connections Connecting Fireplace to GAS SupplyInstallation Items Needed Pressure Testing Gas Supply Piping SystemInstalling Remote Receiver Pressure Testing Fireplace Gas ConnectionsRemoving Glass Door Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling Log No Installing LOGS, Lava Rock and Glowing EmbersInstalling Logs No and No Lighting Instructions For Your Safety Read Before LightingManual Lighting Procedure Operating FireplaceGhrc Series Operation Optional Remote OperationGhrcta Series Operation Operating Optional GWMT1 Wall Mounted Thermostat Operating Optional Blower AccessoryPilot Assembly Inspecting BurnersLogs Cleaning MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementSpecifications Replacement PartsService Hints Technical ServiceAccessories VT32NRB Illustrated Parts BreakdownVT32PRB CHDV32NR KEY Part Number Description QTY Parts ListCTDV36NR Not a field Warranty Information

(V)VC36N Series specifications

The Desa (V)VC36N Series is a versatile and sophisticated line of heating solutions designed to provide optimal comfort and energy efficiency. This series is engineered with cutting-edge technology, offering a range of features that cater to diverse heating needs, making it an ideal choice for residential and commercial applications.

One of the standout features of the VC36N Series is its impressive heating capacity. With a robust output, these units can effectively warm large spaces, ensuring a cozy environment during the colder months. The efficient heat distribution system optimizes warmth throughout the area, eliminating cold spots and enhancing overall comfort.

Additionally, the VC36N Series incorporates advanced burner technology, which not only contributes to its efficiency but also minimizes emissions. This eco-friendly design helps in reducing the carbon footprint, making it a responsible choice for environmentally conscious consumers. The burners are also engineered for longevity, ensuring reduced maintenance needs over the lifespan of the unit.

Another significant characteristic of the VC36N Series is its user-friendly controls. The intuitive interface allows for easy adjustments of temperature and settings, making it accessible for users of all experience levels. Some models even support remote access, enabling users to manage heating preferences from their smartphones or tablets, thereby enhancing convenience.

Moreover, the design of the VC36N Series emphasizes durability and aesthetic appeal. Constructed with high-quality materials, these units are built to withstand the rigors of daily use while maintaining a sleek and modern look that complements various interior styles.

Safety features are also paramount in the VC36N Series, with integrated systems designed to ensure safe operation. These include flame sensing technology and automatic shut-off mechanisms, providing peace of mind for users.

In summary, the Desa (V)VC36N Series stands out as a premium choice in heating solutions. With its powerful performance, energy-efficient technologies, user-friendly features, durable construction, and robust safety measures, it exemplifies quality and reliability, making it suitable for a wide range of applications. Whether for home use or in commercial settings, the VC36N Series is engineered to meet the demands of modern heating while prioritizing environmental sustainability and user comfort.
Top Page Image Contents