Desa CTDV36NRA, VT36PA, VT36NA installation manual Observed Problem Possible Cause Remedy

Page 30

30

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

properly connected

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 28) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP or natural gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 28) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed or battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

For..com

111250-01A

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Contents For Your Safety For Your Safety What to do if YOU Smell GASTable of Contents Safety InformationSafety Information Product Identification Local CodesProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Clearances Framing and FinishingLocation of Termination CAP Balcony with Perpendicular Side WallInstallation Planning Venting Installation InstructionsInstallation Precautions Horizontal Termination InstallationVent Pipe Connections Installing Horizontal Vent Cap Noncombustible Exterior Horizontal Termination Configurations Square TerminationCorner and Alternate Installation Horizontal System Installation Using TWO Elbows Venting with Two 90 ElbowsInstallation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations Venting with One 90 ElbowHigh Altitude Installation Vertical VentingInstalling Optional Blower Accessories Fireplace InstallationParts Lists for Venting Kits and Components Check GAS TypeModel BKT Installation Attaching Speed Control to FireboxBlower Wiring Diagram Blower Model BKTInstalling GAS Piping to Fireplace Location Installation Items NeededPressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyInstallation Items Needed Checking GAS ConnectionsInstalling Optional Wall Mount Switch GWMS2 Pressure Testing Fireplace Gas ConnectionsInstalling Remote Receiver Removing Louver Panels Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Glass DoorInstalling LOGS, Lava Rock and Glowing Embers Installing Left Side Brick PanelInstalling Logs No and No Operating Fireplace For Your Safety Read Before LightingManual Lighting Procedure Lighting InstructionsOptional HAND-HELD Remote Operation Thermostat Series Model GhrctbON/OFF Series Model Ghrcb Inspecting Burners Operating Optional Blower AccessoryPilot Assembly Operating Optional GWMT1 Wall Mounted ThermostatPilot and Burners Cleaning and MaintenanceGlass Door LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement AboveIllustrated Parts Breakdown VT36PRA, VT36PRBACTDV36NRA Parts List VT36PA, VT36PBA, VT36PRA, VT36PRBA, CTDV36NRATechnical Service Replacement PartsService Hints SpecificationsOwners Registration Form Postage Required PROPANE/NATURAL GAS Conversion KIT AccessoriesFlexible GAS Line Connector GA5081 Manual Blower KIT BKWarranty Information

VT36PA, CTDV36NRA, VT36NA specifications

The Desa VT36NA, CTDV36NRA, and VT36PA are popular models in the realm of gas fireplaces, providing efficient heating solutions while enhancing the aesthetic appeal of any space. These models are designed to deliver comfort, convenience, and sophisticated design, making them ideal choices for residential and commercial applications.

One of the standout features of these models is their innovative heating technology. Utilizing advanced gas control systems, they offer precise temperature management, allowing users to enjoy consistent warmth with ease. The inclusion of a variable speed blower ensures better air circulation, maximizing the heating efficiency and comfort level throughout the room.

The VT36NA model boasts a direct vent design, which means it draws air for combustion from outside, ensuring that indoor air quality remains untainted. This feature is particularly beneficial in tightly sealed homes where indoor air quality can be compromised. The dual venting option also provides flexibility in installation, allowing for either horizontal or vertical venting, which adds to the model's versatility.

The CTDV36NRA, on the other hand, is designed with a contemporary aesthetic in mind, featuring a sleek and modern front that complements any modern décor. With a variable flame height option, users can easily adjust the fire intensity according to their preferences, providing both ambiance and warmth. The accent lighting feature further enhances the visual appeal, allowing the fireplace to become a focal point in any room.

The VT36PA model is equipped with enhanced safety features, including an automatic shut-off system and flame supervision devices. These safety measures provide peace of mind while operating, ensuring that the fireplace is both effective and secure for regular use. Additionally, the model is capable of using either natural gas or propane, adding versatility to fuel options depending on user preference or availability.

In terms of energy efficiency, all three models meet rigorous standards, making them environmentally friendly options for heating. With their low emissions and high-efficiency ratings, they contribute to reducing overall energy consumption.

Overall, the Desa VT36NA, CTDV36NRA, and VT36PA models offer a blend of functionality, modern technology, and aesthetic appeal. With their range of features and customizable options, they are ideal for those looking to enhance their living spaces with reliable heating solutions that also serve as elegant focal points. Whether for a cozy family gathering or a modern entertainment area, these fireplaces provide both comfort and style, making them excellent additions to any home.
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