Desa VT36PA, CTDV36NRA, VT36NA installation manual Gas leak. See Warning statement, Above

Page 31

TROUBLESHOOTING

31

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 25

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, page 20)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

 

Lava Rock, and Glowing Embers, pages

 

 

 

 

 

23 and 24)

 

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

 

riodically repeat as needed

 

 

3.

Burner flame holes blocked

3.

Remove blockage

 

 

4.

Improper vent installation

4.

Review Horizontal Installation Configu-

 

 

 

 

 

rations and Vertical Installation Con-

 

 

 

 

 

figurations (pages 10 through 16)

For morevisit www..com

111250-01A

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Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPHorizontal Termination Installation Venting Installation InstructionsInstallation Precautions Installation PlanningVent Pipe Connections Installing Horizontal Vent Cap Noncombustible Exterior Square Termination Horizontal Termination ConfigurationsCorner and Alternate Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationCheck GAS Type Fireplace InstallationParts Lists for Venting Kits and Components Installing Optional Blower AccessoriesAttaching Speed Control to Firebox Model BKT InstallationBlower Model BKT Blower Wiring DiagramInstallation Items Needed Installing GAS Piping to Fireplace LocationChecking GAS Connections Connecting Fireplace to GAS SupplyInstallation Items Needed Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2Installing Remote Receiver Removing Glass Door Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling Left Side Brick Panel Installing LOGS, Lava Rock and Glowing EmbersInstalling Logs No and No Lighting Instructions For Your Safety Read Before LightingManual Lighting Procedure Operating FireplaceThermostat Series Model Ghrctb Optional HAND-HELD Remote OperationON/OFF Series Model Ghrcb Operating Optional GWMT1 Wall Mounted Thermostat Operating Optional Blower AccessoryPilot Assembly Inspecting BurnersLogs Cleaning and MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementVT36PRA, VT36PRBA Illustrated Parts BreakdownCTDV36NRA VT36PA, VT36PBA, VT36PRA, VT36PRBA, CTDV36NRA Parts ListSpecifications Replacement PartsService Hints Technical ServiceOwners Registration Form Postage Required Manual Blower KIT BK AccessoriesFlexible GAS Line Connector GA5081 PROPANE/NATURAL GAS Conversion KITWarranty Information

VT36PA, CTDV36NRA, VT36NA specifications

The Desa VT36NA, CTDV36NRA, and VT36PA are popular models in the realm of gas fireplaces, providing efficient heating solutions while enhancing the aesthetic appeal of any space. These models are designed to deliver comfort, convenience, and sophisticated design, making them ideal choices for residential and commercial applications.

One of the standout features of these models is their innovative heating technology. Utilizing advanced gas control systems, they offer precise temperature management, allowing users to enjoy consistent warmth with ease. The inclusion of a variable speed blower ensures better air circulation, maximizing the heating efficiency and comfort level throughout the room.

The VT36NA model boasts a direct vent design, which means it draws air for combustion from outside, ensuring that indoor air quality remains untainted. This feature is particularly beneficial in tightly sealed homes where indoor air quality can be compromised. The dual venting option also provides flexibility in installation, allowing for either horizontal or vertical venting, which adds to the model's versatility.

The CTDV36NRA, on the other hand, is designed with a contemporary aesthetic in mind, featuring a sleek and modern front that complements any modern décor. With a variable flame height option, users can easily adjust the fire intensity according to their preferences, providing both ambiance and warmth. The accent lighting feature further enhances the visual appeal, allowing the fireplace to become a focal point in any room.

The VT36PA model is equipped with enhanced safety features, including an automatic shut-off system and flame supervision devices. These safety measures provide peace of mind while operating, ensuring that the fireplace is both effective and secure for regular use. Additionally, the model is capable of using either natural gas or propane, adding versatility to fuel options depending on user preference or availability.

In terms of energy efficiency, all three models meet rigorous standards, making them environmentally friendly options for heating. With their low emissions and high-efficiency ratings, they contribute to reducing overall energy consumption.

Overall, the Desa VT36NA, CTDV36NRA, and VT36PA models offer a blend of functionality, modern technology, and aesthetic appeal. With their range of features and customizable options, they are ideal for those looking to enhance their living spaces with reliable heating solutions that also serve as elegant focal points. Whether for a cozy family gathering or a modern entertainment area, these fireplaces provide both comfort and style, making them excellent additions to any home.
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