Desa VSGF36NR, VSGF36PR Troubleshooting, Observed Problem Possible Cause Remedy

Page 27

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

2.

Free ignitor cable if pinched

 

2.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor

 

 

 

 

to base panel of log set. Nut is

 

 

 

 

located behind base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned

7.

Replace pilot assembly

 

 

wrong

 

 

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equip- ment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when in- stalled

5.Depleted gas supply (propane/ LP only)

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down con- trol knob. Repeat igniting op- eration until air is removed

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Clean- ing and Maintenance, page

25)or replace ODS/pilot as- sembly

7.Replace gas regulator

113192-01D

www.desatech.com

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Local Codes Product Features Product IdentificationUnpacking Product Specifications Locating FireboxPlanning Confined and Unconfined Space AIR for Combustion VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation Air From Outdoors InstallationVentilation AIR Ventilation Air From Inside BuildingMinimum Wall and Ceiling Clearances see Figure Installation ClearancesMantel Clearances for Built-In Installation BUILT-IN Firebox InstallationRough Opening Dimensions for Built-in Installation Installing GAS Piping to Fireplace Location Installing Firebox Using Optional Accessory MantelsInstallation Items Needed Natural GasPropane/LP Removing Log Base Assembly From Fireplace Connecting Fireplace to GAS SupplyChecking GAS Connections Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPaTest Pressures In Excess Of 1/2 Psig 3.5 kPa Groove Installing Fireplace Hood and Screen HARD-WIRING FireboxThermostat Models For Your Safety Read Before Lighting Operating FireplaceLighting Instructions Thermostat Control Operation Manual Lighting ProcedureRemote Control Models For Your Safety Read Before Lighting To Turn OFF GAS To ApplianceSet flame adjustment knob to any level between HI and LO Shutting Off Heater Blower OperationOptional HAND-HELD Remote Operation ON/OFF Series Model GhrcbTurns Manual ModeAuto Shutoff Feature Thermostat Series Model GhrctbMain Burner Key Pad Lock FeatureInspecting Burners Pilot Flame PatternBurner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceService Hints Wiring Diagram Replacement PartsSpecifications Technical ServiceObserved Problem Possible Cause Remedy TroubleshootingDiagram, See Cleaning and Mainte Shut off gas supply Do not try to light any appliance Accessories Models VSGF36PT, VSGF36NT Illustrated Parts BreakdownParts List Models VSGF36PR, VSGF36NR KEY Part Number VSGF36PR VSGF36NR Description QTY Models VSGF36PT, VSGF36NT, VSGF36PR and VSGF36NR KEY Part Number Description QTY 113192-01D 113192-01D Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS Fireplace System

VSGF36NR, VSGF36PR specifications

The Desa VSGF36NR and VSGF36PR are innovative electric fireplaces designed to create a cozy atmosphere while ensuring modern efficiency. These models stand out in the electric fireplace market due to their blend of aesthetic appeal and advanced technology.

One of the key features of the VSGF36NR and VSGF36PR is their realistic flame technology, which provides a lifelike fire experience. The LED flame effect is adjustable, allowing users to customize the ambiance according to their preferences. This feature, combined with a log set that mimics real wood, offers an inviting glow that transforms any space.

Energy efficiency is another significant characteristic of these models. Both fireplaces use energy-efficient LED lights, resulting in lower energy consumption compared to traditional heating methods. Furthermore, they have adjustable heat settings, enabling users to control the amount of warmth emitted, which ultimately helps in managing energy expenditure and ensuring comfort.

The VSGF36NR is designed for natural venting, making it an ideal option for homes that require the integration of a venting system. On the other hand, the VSGF36PR model features a power vent option, providing versatility for installation in various spaces, including basements or rooms without existing venting. This flexibility facilitates installation in a range of environments, creating easy access to the warmth and charm of a fireplace.

Safety is a top priority with these models. They come equipped with an automatic shut-off feature, which activates if the unit overheats, ensuring peace of mind for users. The cool-to-the-touch exterior design further enhances safety, making these electric fireplaces suitable for homes with children and pets.

Both the VSGF36NR and VSGF36PR have a sleek, modern design, allowing them to fit seamlessly into any decor style, from contemporary to traditional. Their compact size means they can easily be integrated into living rooms, dining areas, or even bedrooms, making them a versatile addition.

Overall, the Desa VSGF36NR and VSGF36PR electric fireplaces are exemplary models combining aesthetics, advanced technology, and safety. They offer a practical solution for those looking to enjoy the warmth and comfort of a fireplace without the hassle of traditional wood-burning options. With their innovative features and thoughtful design, they are an excellent choice for enhancing any home.
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