Desa VMH26TNC, VMH26TPC installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 23

TROUBLESHOOTING

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

 

REMEDY

When ignitor button is pressed,

1. Ignitor cable pinched or wet

1.

Free ignitor cable if pinched

there is no spark at ODS/pilot

 

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

 

 

ignitor cable dry

 

2.

Ignitor electrode not con-

2.

Reconnect ignitor cable

 

 

nected to ignitor cable

 

 

 

 

3.

Broken ignitor cable

 

3.

Replace ignitor cable

 

4.

Bad piezo ignitor

 

4.

Replace piezo ignitor

 

5.

Ignitor electrode broken

5.

Replace pilot assembly

 

6.

Ignitor electrode positioned

6.

Replace pilot assembly

 

 

wrong

 

 

 

 

 

 

 

 

 

 

When ignitor button is pressed,

1. Gas supply

turned

off or

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

equipment

shutoff

valve

 

equipment shutoff valve

no ignition

 

closed

 

 

 

 

 

2.

Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

 

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when installed

4.

Continue holding down con-

 

 

 

 

 

 

trol knob. Repeat igniting op-

 

 

 

 

 

 

eration until air is removed

 

5.

Depleted gas supply (propane/

5.

Contact local propane/LP gas

 

 

LP only)

 

 

 

company

 

6.

ODS/pilot is clogged

 

6.

Clean ODS/pilot (see Clean-

 

 

 

 

 

 

ing and Maintenance, page

 

 

 

 

 

 

22) or replace ODS/pilot as-

 

 

 

 

 

 

sembly

 

7.

Gas regulator setting is not

7.

Replace gas regulator

 

 

correct

 

 

 

 

113111-01B

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Image 23
Contents What to do if YOU Smell GAS Shown with Optional Cabinet Mantel/Hearth Base AccessoryTable of Contents Safety Information Product Identification Local CodesUnpacking Product FeaturesAssembly Unusually Tight Construction AIR for Combustion VentilationProviding Adequate Ventilation Assembling HoodDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Fireplace LocationConfined and Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation Items Locating Fireplace BUILT-IN Fireplace InstallationRough Opening for Installing Wall Mantel Clearances for Built-In Installation Optional Mantel InstallationRemoving Valve Cover Shield Installing Blower Accessory GA3450TRemoving Upper Louver Assembly Assembling Perimeter Trim Trim Shipped with MantelRemoving Valve Cover Shield Installing Blower AssemblyFor Built-In Installation Installing Switch Plate to Valve Cover ShieldExtension Cord Connecting to GAS SupplyAttaching Wood Base to Solid Floor Installation Items Needed Connecting Equipment Shutoff Valve to Heater ControlChecking GAS Connections Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Gas Connections Lighting Instructions For Your Safety Read Before LightingOperating Fireplace Shutting Off Fireplace Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationPilot Flame Pattern Inspecting BurnerOperating Blower Burner Flame PatternAir Passageways Cleaning MaintenanceBurner Injector Holder and Pilot AIR Inlet Hole CabinetObserved Problem Possible Cause Remedy TroubleshootingSee Cleaning and Mainte Residues from manufacturing Statement above Gas leak. See WarningReplacement Parts SpecificationsService Hints Technical ServiceIllustrated Parts Breakdown Parts List Accessories Information Video Cleaning KIT GCKCorner Mantel with Full Hearth Base Cabinet Mantel and Full Hearth BaseLimited Warranty VENT-FREE Compact Classic Hearth Fireplace Warranty InformationKeep this Warranty