Desa Tech RFP28TC installation manual Troubleshooting, Observed Problem Possible Cause Remedy

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OWNER’S MANUAL

TROUBLESHOOTING

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at ODS/pilot

1.Ignitor cable pinched or wet

2.Ignitor electrode not connected to igni- tor cable

3.Piezo ignitor nut is loose

4.Broken ignitor cable

5.Ignitor electrode broken

6.Bad piezo ignitor

7.Ignitor electrode positioned wrong

1.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

2.Reconnect ignitor cable

3.Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel

4.Replace ignitor cable

5.Replace ignitor

6.Replace piezo ignitor

7.Replace ignitor

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or manual shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PI- LOT position

4.Air in gas lines when installed

5.Depleted gas supply

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open manual shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Repeat igniting operation until air is removed

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Cleaning and Maintenance, page 20) or replace ODS/ pilot assembly

7.Replace gas regulator

ODS/pilot lights but flame goes out when control knob is released

1.Control knob not fully pressed in

2.Control knob not pressed in long enough

3.Safety interlock system has been trig- gered

4.Manual shutoff valve not fully open

5.Thermocouple connection loose at con- trol valve

6.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob- lem could be caused by one or both of the following:

A)Low gas pressure

B)Dirty or partially clogged ODS/pilot

7.Thermocouple damaged

8.Control valve damaged

1.Press in control knob fully

2.After ODS/pilot lights, keep control knob pressed in 30 seconds

3.Wait one minute for safety interlock sys- tem to reset. Repeat ignition operation

4.Fully open manual shut-off valve

5.Hand tighten until snug, then tighten 1/4 turn more

6.A) Contact local propane/LP gas company

B) Clean ODS/pilot (see Cleaning and Maintenance, page 20 or replace ODS/ pilot assembly

7.Replace thermocouple

8.Replace control valve

Continued

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation Manual RFP28TCVENT-FREE Radiant Flame Heater Safety InformationProduct Identification Product FeaturesLocal Codes UnpackingInstalling Log AssemblyAssembling Heater Removing Front Panel Of HeaterAssembling Brass Trim Assembling and Attaching Brass TrimProviding Adequate Ventilation AIR for Combustion and VentilationUnusually Tight Construction Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Installation Items InstallationLocating Heater Check GAS TypeMounting Heater to Wall Installation OptionsThermostat Sensing Bulb Placing Heater On Mounting Bracket Installing Bottom Mounting ScrewsAttaching To Wall Anchor Method Optional Hearth Base Mounting Heater onMounting Heater with To Optional MantelInstalling Mantel to Heater Connecting to GAS SupplyPressure Testing Heater Gas Connections Pressure Testing Gas Supply Piping SystemChecking GAS Connections Test Pressures In Excess Of 1/2 PsigOperating Heater For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To ApplianceInspecting Burner Manual Lighting ProcedureThermostat Control Operation Pilot Flame PatternObserved Problem Possible Cause Remedy TroubleshootingObserved Problem Possible Cause Gas leak. See Warning statement at TopSpecifications Cleaning and MaintenanceService Hints Technical ServiceParts Under Warranty Replacement Parts Parts CentralsParts not Under Warranty Four Flags Power ProductsRFP28TC Illustrated Parts BreakdownKEY Part Number Description Parts ListAccessories 103509 Warranty Information

RFP28TC specifications

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