Lucent Technologies Release 4.0 Features that Affect Voice Ports, Outcalling, Automated Attendant

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DEFINITY AUDIX System Release 4.0	Issue 1
System Description Pocket Reference 585-300-214	May 1999

Capacity and Sizing
Voice Ports	3-3

Understanding the port capacities for the DEFINITY AUDIX system Release 4.0 will help customers decide which port packages are right for their organizations’ needs.

Features that Affect Voice Ports

Some of the DEFINITY AUDIX system’s features can place varying demands on the system’s resources. Among those features that have unique requirements for voice ports are Outcalling, Automated Attendant, and Broadcast Messaging. The DOSS configurator—Lucent Technologies’ system for configuring products according to customers’ needs—calculates the requirements for these features individually. It is particularly important for customers who specify their voice port requirements to understand these demands so they can accurately predict their systems’ performance.

Outcalling

For Outcalling, the DOSS configurator uses the following estimates to calculate voice port requirements:

■The total number of outcalls during the busiest hour of the day

■The fraction of total outcalls that go to a pager

The DOSS configurator also assumes the following:

■A successful outcall takes 15 seconds; an unsuccessful outcall takes 60 seconds.

■50% of outcalls that do not go to a pager are successful.

■The switch treats all outcalls that go to a pager as unsuccessful.

Automated Attendant

For Automated Attendant, the DOSS configurator uses the following estimates to calculate voice port requirements:

■The number of Automated Attendant calls during the busy hour

■The holding time per call

Broadcast Messaging

For Broadcast Messaging, the DOSS configurator uses the following estimates to calculate voice port requirements:

■The total number of broadcast messages the customer organization generates per day

■The average length of a broadcast message in seconds

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Contents Definity Audix System Release Lucent Technologies Web Ordering Information Contents Customer Responsibilities Page Intended Audiences About this BookSupported Product Releases Special TerminologyHow to Comment on This Book How to Order Additional DocumentationTrademarks ViiiFeature Overview Features and CompatibilityFeatures for the Customer Organization Feature OverviewIssue Features for the SubscriberFeatures and Compatibility Feature Overview Savings from a Smaller SystemAdvantages of Intuity Message Manager Features for the System AdministratorSwitches Features and CompatibilityCompatibility Compatibility Native and Non-native ModeConsiderations for the Defintiy Audix system Non-native mode.5Definity Audix System Release Switch Releases Compatible with the Definity Audix System Definity Audix System Release Definity Audix System Design and OperationHard Disk Drive TN568 Circuit PackPort Board Emulation FlashwareNetworking SoftwareAmis Analog Networking Digital NetworkingHigh-speed Digital Networking Connections Maximum Voice Ports and Digital Networking PortsCydxsl15 LJK DCP Mode 2 Connection Design and Operation MO Disk Drive MO Disk DriveDesign and Operation Faceplate FaceplateOn-board Cables Operating RequirementsSpace Requirements Sample Location in a SCC Design and Operation Operating RequirementsSample Location in a CMC Physical Dimensions for the Definity Audix System Power RequirementsPower Requirements for the Definity Audix System Environmental RequirementsAir Purity Requirements Atmospheric RequirementsDefinity Audix System Release Voice Ports Capacity and SizingVoice Ports Average System Requirements per SubscriberPort Capacities in Erlangs Capacity and Sizing Voice PortsOutcalling Features that Affect Voice PortsAutomated Attendant Broadcast MessagingVoice Storage Voice Storage for Announcement SetsCapacity and Sizing Voice Storage Intuity Message Manager Capacity and Sizing Intuity Message ManagerHard disk drive to store voice mail and announcements Backup Limits on the MO Disk Drive Backup Limits on the MO DiskLimits for Intuity Message Manager System Design Appendix a Transition NotesNative and Non-native Support System DesignVoice Ports Administration ImpactsDigital Networking Port Migration ImpactsAlarm Origination Administration ImpactsExternal Modem Alarm Relay LEDsMO Disk Drive Switch Integration Switch IntegrationDCS Networking Analog Port EmulationLimited Availability for Control Link Integration Transition Notes Switch Integration Staff Appendix B Customer ResponsibilitiesEnvironmental Requirements StaffTable B-1. Atmospheric Requirements Environmental RequirementsCable Connections Cable ConnectionsTable B-2. Air Purity Requirements Figure B-1. Cable Connections for the External Modem Customer Responsibilities Cable ConnectionsFigure B-2. Lucent- and Customer-provided LAN Connections Definity Audix System Release AB-1 AbbreviationsAB-2 Kbps KHzAB-3 AB-4 MHzAB-5 TTYAbbreviations AB-6 Glossary Audix Administration and Data Acquisition Package Adap Audio Messaging Interchange Specification AmisBackup Boot or RebootBusyout Service Boot FilesystemClass of Service COS Broadcast MessagingConfiguration Command ModeControl Link Mode Delivery Operations Support System Doss ConfiguratorDigital Signal Processor DSP Digital-Port DP ModeDisconnect Signaling Detection ErrorsField Guest PasswordFilesystems Flash programmable read-only memory FpromHeader Initialization and Administration System InadsHunt Group InitializationLogin Local Maintenance Terminal LMTLocal Area Network LAN Magneto-optical MO Disk DriveNon-native Mode Native ModeNonvolatile Random Access Memory Nvram Operations, Administration, and Maintenance OA&MRemote Field Update RebootProtocol Reply Loop EscapeUpgrade UpdateStandalone Utility Subscriber Specific Announcement SetGL-12 Voice PortIN-1 IndexIN-2 IN-3 13, B-1 to B-3 power, 2-12 space, 2-9 toIndex IN-4