Niles Audio iC2 manual Hardware Issues, Troubleshooting, Problem, Solutions

Page 25

TROUBLESHOOTING

The iC2 System is a configurable system (i.e., the product arrives “empty” and must be programmed by the installer). Troubleshooting generally occurs after the iC2 is programmed; however, the iC2 System can be divided into two main areas, and some troubleshooting can occur prior to programming:

1)Hardware Issues

2)Programming (refer to the Niles QuickConfig Configuration Software Manual for more information on programming troubleshooting)

HARDWARE ISSUES

 

 

 

There are three basic issues that can prevent proper operation of the iC2 system. These issues are

presented in the order of probability and are as follows:

 

 

 

PROBLEM:

 

 

 

1. Bad Connections or Wiring

 

 

 

If the connections or wiring are wrong, loose,

shorted or open, the system will not

operate properly. The symptoms could include:

Power LED flickers or is off, IR/RF Test

LED is continuously flickering or on without any iC2 remote use, intermittent operation

or no operation.

 

 

 

SOLUTIONS:

 

 

 

• Test your power supply connections

 

 

• Test your Flasher connections

 

 

 

• Test your Sensor connection

 

 

 

• Test your cable for shorts and opens

 

 

2. RF or Electromagnetic Interference

 

 

 

Digital sources, poorly shielded sources, cordless telephones, cell phones, high-

definition television sets, light dimming controls and other sources of electromagnetic

fields can induce radio frequency noise and interference into your home theater

automation system. The symptoms could include:

RED LED

GREEN LED

Flashback LEDs on IR/RF Tester continuously flickering or

 

 

 

on without any iC2 remote use, poor range, intermittent

 

 

operation or no operation.

 

 

 

The Niles IR/RF Tester (stock number FG00727) is a troubleshooting tool to aid in diagnosing hardware issues with the iC2 System (Figure 22). It is not required for operation and, therefore, is sold separately. The IR/RF Tester has two LEDs (one red, one green) and can be plugged into IR Output ports to diagnose whether or not the HT-MSU is issuing IR codes out of individual ports.

3.5MM PLUG

Figure 22. Niles IR/RF tester

FG 00727

NILES AUDIO CORPORATION – 1-800-BUY-HIFI305-238-4373

23

Image 25
Contents Page Congratulations Table of ContentsIntroduction Features and Benefits BIG Button Remote with Convenient FeaturesSimple Control of Complex Systems Complete SystemReliable Zigbee RF Communication Installation FlexibilityAssignable Relays and 12V Outputs Intelligent Integration with Multizone SystemsIC2 Remote ContentsParts Guide IC2 Remote Bottom View Home Theater Main System Unit HT-MSU Niles Audio Corporation 1-800-BUY-HIFI RS232 Output Ports IR Output PortsSystem Design Considerations Plug it into the switched outlet of the receiver, or Source Power Status ConnectionsAssignable Relays Assignable 12 Volt OutputsFlasher Volt RS232 Conductor Video Synch System ConfigurationSystem Configuration Niles Audio Corporation 1-800-BUY-HIFIRS232 Video Synch Flasher VoltTV Array Mode and Integration with a RFG Installation Considerations Placement of the HT-MSUAntenna Considerations Use sheetrock screwsHT-MSU requires several different types of wires runs Wiring ConsiderationsTech TIP Programming Preparations and Worksheet See the Accessories Section for More InformationPC connection for programming IC2 Remote Battery InstallationConnect the Charging Power Supply StepsRing Connect Power to the HT-MSU. Check LED, Disconnect PowerSleeve Tip Male Connect ALL FlashersConnect Connect ALL StatusConnect the Sensor Cable to IR Input Connect RelaysConnect Antenna InstallationExtend and Mount the Antenna Troubleshooting Hardware IssuesProblem SolutionsSource Powering On or Off Incorrectly 10’ cable with a 3.5mm plug AccessoriesIR pass-through on HT-MSU 25A 12VDC Universal Power Supply AccessoriesAn optional device that can be Used instead of the supplied FG01407 North America FG01408 InternationalRF .4-GHz frequency ZigBee wireless mesh technology SpecificationsWarranty Two-year limited Sequence capability 450 thirty-two step sequencesFor the Name of Your Nearest Authorized Niles Dealer Contact Limited WarrantyWarranty Registration DEPT. P.O. BOX 160818 MIAMI, Florida WarrantyregistrationcardcardDr. Miss Mr. Mrs. Ms L e s a u d i o C o r p o r a t i o n