Hearth and Home Technologies SILH60ENH, SILH50ENH Limited Warranty, How to Obtain Service

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D. Limited Warranty

Hearth & Home Technologies Inc.

1915 W. Saunders Street

Mt. Pleasant, Iowa 52641

www.heatilator.com

Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge.* The Company will not be responsible for any expense incurred for installation, removal from service, or transportation costs. Any such defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair or replace within the terms of this warranty.

The Company’s only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof.

The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use of or inability to use the product.

The warranty will not apply if, in the sole judgment of the Company, damage or failure has resulted from accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect power source.

The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with said product.

*Light bulbs are not covered in the warranty.

How to Obtain Service.

To obtain service under this warranty you must:

1.Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth & Home Technologies Inc., 800 W1915 W. Saunders St., Mt. Pleasant IA 52641.

2.Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.

3.Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior to any repair or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original installation.

4.Obtain HHT’s consent to any warranty work before the work is done.

ADDITIONAL INFORMATION. If you would like information on current Heatilator products or want to locate a dealer in your area, call 1-00-927-6941.

©2003 Heatilator® is a Registered Trademark of Hearth & Home Technologies Inc.

Heatilator • SILHOUETTE Series Electric Fireplace • 4030-155 Rev K • 04/05

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Contents SILH50E SILH50ENH SILH50EV SILH60E SILH60ENH Homeowner Reference Information Listing Label Information/LocationHeater Serial # Model Table of Contents Certification Listing and Code ApprovalsGetting Started Important InstructionsNot intended for use as a primary heat source Fire Risk Tools and Supplies NeededElectrocution Risk Framing and ClearancesSelecting Heater Location Clearances30 in. min 762 mm In. 12 in mm 305 mm 356 mm FramingWiring 120VAC Wall Outlet Installation120VAC Hardwire Installation Wall Switch Wiring 12VDC 240VAC Hardwire InstallationHeater Preparation Secure and Level the HeaterShock Risk Fire Risk Combustible Material Finishing ChecklistFinishing Finishing MaterialMantel Specifications MantelRemove Shipping Materials Heater SetupClean Heater AccessoriesFunction of Manual Controls Access ControlsOperating Instructions Manual ControlsHand Held Remote Control Transmitter RCE-HTL-B Optional Wall Switch Control FCC RequirementsCanadian Equipment Requirements Troubleshooting Troubleshooting GuideIssues Possible Causes Solutions Replacing the Light Bulbs Maintenance and ServiceCleaning the Firebox and Control Compart- ment Cleaning the Glass Doors and Back Acrylic PanelMaintenance Task List Heater/Blower Assembly MaintenanceReference Materials Heater DimensionsFronts Optional ComponentsSurrounds Trim KitsMarble Lux Silhouette Service Parts# Description of Part SILH50E Series SILH60E Series Qty SilhouetteHow to Obtain Service Limited WarrantyContact Information

SILH50E, SILH60EV, SILH50ENH, SILH60ENH, SILH60E specifications

Hearth and Home Technologies offers a variety of innovative fireplace models, including the SILH50EV, SILH60E, SILH60ENH, SILH50ENH, and SILH60EV. These models are designed to meet various heating needs while providing aesthetic appeal and advanced technology.

The SILH50EV and SILH60E models are known for their sleek, modern designs and efficient heat output. Their large viewing areas provide a stunning view of the flames, enhancing the ambiance of any space. Both models use direct vent technology, which allows for efficient combustion while minimizing heat loss. This technology ensures that the fireplace draws air from outside for combustion, thus preserving indoor air quality and improving energy efficiency.

The SILH60ENH and SILH50ENH models are specifically designed with enhanced comfort and functionality in mind. These models feature advanced blower systems that distribute heat evenly throughout the home, making them ideal for larger spaces. The ENH models are equipped with smart technology, allowing users to control the fireplace remotely via a smartphone app, adding convenience to any living environment.

The SILH60EV model stands out for its versatility and customization options. Homeowners have the choice of various log sets, flame colors, and ember bed lighting to create a personalized aesthetic. This model also integrates seamlessly with home automation systems, providing an elegant solution for modern living.

All models are constructed with high-quality materials, ensuring durability and longevity. The glass doors are designed for optimal visibility and are made from crystal-clear, heat-resistant glass, allowing for a mesmerizing view of the flames without compromising safety.

Safety features across the series include automatic shut-off systems and tempered glass to protect against burns. These fireplaces also meet stringent environmental standards for emissions, aligning with the growing demand for eco-friendly home heating options.

In summary, the SILH series from Hearth and Home Technologies offers a combination of style, efficiency, and advanced technology. From modern aesthetics to smart features and robust heating capabilities, these models are designed to enhance the comfort and ambiance of any home. Whether for a cozy evening or large gatherings, the SILH50EV, SILH60E, SILH60ENH, SILH50ENH, and SILH60EV provide reliable warmth and visual appeal.