Trouble- shooting

With proper installation, operation, and maintenance your gas fireplace will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

Standing Pilot Troubleshooting

	Symptom	Possible Cause	Corrective Action
1. After repeated		a. Defective ignitor	Check the spark at the electrode and
	triggering of the red		pilot. If no spark and electrode wire is
	or black piezo		properly connected, replace the ignitor.
	button, the spark	b. Defective pilot or	Using a match, light the pilot. If the
	ignitor will not light		Using a match, light the pilot. If the
	ignitor will not light		pilot lights, turn off the pilot and
	the pilot.	misaligned	pilot lights, turn off the pilot and
	the pilot.	misaligned	trigger the red or black piezo button
		electrode (spark at	trigger the red or black piezo button
		electrode (spark at	again. If the pilot lights, an improper
		electrode)	again. If the pilot lights, an improper
		electrode)	gas/air mixture caused the bad
			gas/air mixture caused the bad
			lighting and a longer purge period is
			recommended. If the pilot will not
			light, ensure that the gap at the
			electrode and pilot is 0.3 cm to have
			a strong spark. If the gap is OK,
			replace the pilot.
		c. No gas or low gas	Check the remote shut-off valves
		c. No gas or low gas	from the fireplace. Usually, there is a
		pressure	from the fireplace. Usually, there is a
		pressure	valve near the gas main. There can
			valve near the gas main. There can
			be more than one (1) valve between
			the fireplace and the main.
		d. No LP in the tank	Check the LP (propane) tank. You
		d. No LP in the tank	may be out of fuel.
			may be out of fuel.
2.	The pilot will not stay	a. Defective	Check that the pilot flame impinges
	lit after carefully	thermocouple	on the thermocouple. Clean and/or
	following the lighting		adjust the pilot for maximum flame
	instructions.		impingement.
			Ensure that the thermocouple
			connection at the gas valve is fully
			inserted and tight (hand tighten plus
			1/4 turn).
			Disconnect the thermocouple from
			the valve, place one millivolt meter
			lead wire on the tip of the
			thermocouple and the other meter
			lead wire on the thermocouple
			copper lead. Start the pilot and hold
			the valve knob in. If the millivolt
			reading is less than 15mV, replace
			the thermocouple.
		b. Defective valve	If thermocouple is producing more
			than 15 millivolts, replace faulty valve.
3.	The pilot is burning,	a. ON/OFF switch or	Check the ON/OFF switch and wires
3.	The pilot is burning,	wires defective	for proper connections. Place the
	there is no gas		jumper wires across the terminals
	burner, the valve		at the switch. If the burner comes on,
	knob is in the ON		replace the defective switch. If the
	position, and the		switch is OK, place the jumper wires
	ON/OFF switch is in		across the switch wires at the gas
	the ON position.		valve. If the burner comes on, the
			wires are faulty or connections are
			bad.
		b. Thermopile may	If the pilot flame is not close enough
		b. Thermopile may	physically to the thermopile, adjust
		not be generating	physically to the thermopile, adjust
		not be generating	the pilot flame.
		sufficient	the pilot flame.
		sufficient
		millivoltage	Be sure the wire connections from
			the thermopile at the gas valve
			terminals are tight and that the
			thermopile is fully inserted into the
			pilot bracket.

6000TRS-CE specifications

Hearth and Home Technologies is renowned for producing innovative and efficient heating solutions, and their 6000TRS-CE model exemplifies this commitment to quality and performance. The 6000TRS-CE is a contemporary gas fireplace that combines aesthetic appeal with cutting-edge technology, making it a popular choice for modern homes.

One of the standout features of the 6000TRS-CE is its expansive viewing area. The large glass front allows for maximum visibility of the flames, creating a captivating focal point in any room. This model is designed with a clean, modern aesthetic, ensuring that it seamlessly fits into various interior designs.

In terms of efficiency, the 6000TRS-CE is equipped with a powerful heat exchanger that ensures optimal warmth while minimizing energy consumption. This not only makes it environmentally friendly but also results in lower utility bills for homeowners. The fireplace boasts a high efficiency rating, which underscores its prowess in providing comfortable heating without excessive fuel usage.

The technology integrated into the 6000TRS-CE allows for precise temperature control. With an advanced electronic control system, users can easily adjust settings to their desired levels, making it convenient to maintain the perfect ambiance. The model also features a remote control option, allowing homeowners to operate the fireplace from the comfort of their seating area.

Additionally, the 6000TRS-CE incorporates a realistic flame presentation, achieved through its innovative burner system. This system not only enhances the visual appeal of the flames but also contributes to a more realistic ambiance, emulating the look and feel of a traditional wood-burning fireplace without the hassle of logs and ashes.

The 6000TRS-CE is designed with safety and convenience in mind. It includes a glass enclosure that remains cool to the touch, offering peace of mind for households with children or pets. Furthermore, the fireplace is equipped with safety shut-offs and feature-rich options that enhance user experience while prioritizing safety.

Overall, the Hearth and Home Technologies 6000TRS-CE model combines modern design with efficient performance, ensuring it stands out in the realm of gas fireplaces. With its impressive features, ease of use, and focus on safety, the 6000TRS-CE is an excellent addition to any home looking to enhance its heating solution while maintaining a stylish appearance.